Hyatt Gold Passport - GP Concierge: How do you recognize an outstanding

person in the call center? I had an absolutely amazing conversation today with a manager in the call center in Omaha. How can I ensure he is recognized appropriately? And, does the management pay attention to this type of thing anyway? Thank you for any information you may be able to provide. It's really refreshing to deal with somebody who just was so wonderful and had the ability to resolve my issue but more importantly, LISTEN, and EXPLAIN patiently and effectively.

Hi ldsant,

If you would like to PM us the details of the reservation agent you spoke with we will be sure to get this feedback to the appropriate party.

Thanks,

Brock S.