Wyndham Rewards - Reservation form missing from wyndhamrewards.com page

In what appears to have been a recent site upgrade, the form on the left side of most pages on wyndhamrewards.com is missing? Is this something your web folks have missed or is this a problem with Firefox 13? Either way it is something that the WR IT dept needs to fix ASAP! I'm trying to make reservations and I always launch them from the WR site, not the individual hotel sites.

I'm very sorry the hotel search box isn't showing up for you. I will definitely pass this information on to be researched.
Have you tried closing it out and reopening it?


In what appears to have been a recent site upgrade, the form on the left side of most pages on wyndhamrewards.com is missing? Is this something your web folks have missed or is this a problem with Firefox 13? Either way it is something that the WR IT dept needs to fix ASAP! I'm trying to make reservations and I always launch them from the WR site, not the individual hotel sites.

I'm very sorry the hotel search box isn't showing up for you. I will definitely pass this information on to be researched.
Have you tried closing it out and reopening it?

Yes, have tried closing the browser and relaunching it... same problem. Has been acting up since late last week.

As I said, Firefox did an update to version 13 late last week also, so I don't know if the two are related. Still, your IT needs to know so they can fix it.

I tried it too, and indeed I cannot find a way to book a hotel at all using www.wyndhamrewards.com and the new Firefox 13.

I do get the expected look from www.wyndhamrewards.com if I use IE. But I can't easily log in with IE (it's only in Firefox that I have all my saved passwords, because only Firefox -- for many years -- has had a "master password" which protects your individual saved passwords).

I no longer have a Firefox still at version 12 (I just updated my work computer to Firefox 13 a couple hours ago!), so I can't say whether this is a problem only in version 13 or not.

(I can get the booking to come up in FF 13 at, say, www.super8.com, but like the OP, I always start from the WR site, not the individual sites, since again that's where I have my login/password memorized by Firefox.)

The site works normally in both Internet Explorer 9 and Google Chrome 19. The problem is only present in Firefox 13.

Thank you for letting us know you are also having this issue, Sdsearch.

We are looking into this so we can get it fixed. I'm very sorry for the inconvenience of this this issue.



I tried it too, and indeed I cannot find a way to book a hotel at all using www.wyndhamrewards.com and the new Firefox 13.

I do get the expected look from www.wyndhamrewards.com if I use IE. But I can't easily log in with IE (it's only in Firefox that I have all my saved passwords, because only Firefox -- for many years -- has had a "master password" which protects your individual saved passwords).

I no longer have a Firefox still at version 12 (I just updated my work computer to Firefox 13 a couple hours ago!), so I can't say whether this is a problem only in version 13 or not.

(I can get the booking to come up in FF 13 at, say, www.super8.com, but like the OP, I always start from the WR site, not the individual sites, since again that's where I have my login/password memorized by Firefox.)

Still not working with Firefox 13. This is making booking a vacation very inconvenient.

Still not working with Firefox 13. This is making booking a vacation very inconvenient.

It doesn't have to be inconvenient. Google Chrome is a better browser that works with Wyndham Rewards.

It doesn't have to be inconvenient. Google Chrome is a better browser that works with Wyndham Rewards.

I prefer to use a browser that doesn't have to answer to shareholders.

It doesn't have to be inconvenient. Google Chrome is a better browser that works with Wyndham Rewards.
And I prefer to use the browser that has all my passwords saved.

I have other browsers on my computer, but they're all inconvenient, compared to Firefox, because only Firefox has my latest passwords saved (and protected wtih a master password).

Downloading and installing a browser you don't have is inconvenient enough (doesn't it require a reboot, for example?). WyndhamRewards works in IE, so as inconvenient as that is, it still seems more convenient than downloading and installing a browser you've never used before.

I prefer to use a browser that doesn't have to answer to shareholders.

And I prefer to use a browser that actually works. I assume you also don't use Google to search the Internet. Your choice.

And I prefer to use a browser that actually works. I assume you also don't use Google to search the Internet. Your choice.

That is one choice I do give to Google. It does the best job. However, as sdsearch said, I want a browser that manages passwords and other things well too. Firefox has always been excellent at doing these things.

So WyndhamRewards folks... an update please on the problem at hand??

Checked things out today with FF 13 and the reservations box DID appear. Would someone else please confirm this (so I didn't just get lucky)?

Checked things out today with FF 13 and the reservations box DID appear. Would someone else please confirm this (so I didn't just get lucky)?
Yes, it's working for me today too. (Appearing both before and after login, I did check it both ways.)

Firefox issued another update to version 14.0.1 this morning. The WR site still worked ok after this update was applied. Figured the WR guys might want to pass that along to their IT team.

Firefox issued another update to version 14.0.1 this morning. The WR site still worked ok after this update was applied. Figured the WR guys might want to pass that along to their IT team.

Actually, it works better with FF 14 than FF 13. Yesterday I had only checked for the reservation window being there. Today (after registering for the new promo) I tried to make a reservation, and with FF 13 the popup city selector and pop calendar were appearing behind the reservation window (and thus not usable). With FF 14, they appear properly. So at least some of the issues the WR website was having appear to have been at the FF end.