Budget Travel - Anyone else having problems with Ryanair's website? Can't book flights.
Wingnut
Jun 10, 12, 4:16 am
I tried to book some flights earlier this week, after the payment screen I didn't get a confirmation (just my itinerary on the right of the screen with a large white blank space to the left).
Same thing just happened (different day, different computer, different browser). This time I also got a weird blank screen halfway through the booking process too (but started again).
Anyone else getting this? Anyway of letting Ryanair know they're failing to take my money (other than calling their expensive customer service numbers or faxing them in Ireland?).
Mizter T
Jun 10, 12, 6:28 am
You could try calling them via their head office number in Dublin - +353 1812 1212. From the UK use a call-through service such as Planet Talk Instand (http://www.planet-talk.co.uk/countries/call-international-countries.aspx?id=105&country=Ireland) which costs 0.5p a minute.
Cavman
Jun 10, 12, 11:14 am
I can't check in for a flight on 20/6. Get so far then it keeps telling me an error has occurred.
Wingnut
Jun 10, 12, 11:54 am
What's your browser / OS Cavman? I saw something on Twitter saying that only WinXP with IE8 was working for one guy...
kfreak
Jun 11, 12, 9:27 am
Same thing here. After clicking "Purchase Now", a new window appeared and says that my "session is locked". So I tried and search in the F.A.Q. section in Ryanair website and it says the error occurred due to
1) I have more then 2 browsers that is opened during payment process
2) There is a delay with the bank making payment and I should wait 20 minutes
So I tried to close everything and waited for 20 minutes but still no email or anything. So I try to purchase again but the same thing happen. I have even tried on a different computer but with no result as well.
Anyone in the world manage to book a ticket from Ryanair website?
Wingnut
Jun 11, 12, 9:36 am
What OS / Browser are you using, kfreak?
Circumknowitall
Jun 11, 12, 10:45 am
Same thing here. After clicking "Purchase Now", a new window appeared and says that my "session is locked". So I tried and search in the F.A.Q. section in Ryanair website and it says the error occurred due to
1) I have more then 2 browsers that is opened during payment process
2) There is a delay with the bank making payment and I should wait 20 minutes
So I tried to close everything and waited for 20 minutes but still no email or anything. So I try to purchase again but the same thing happen. I have even tried on a different computer but with no result as well.
Anyone in the world manage to book a ticket from Ryanair website?
I have had this 'session is locked' error a few times. Its always been OK after clearing my cache and trying again.
It seems to be a frequent problem though
http://www.ryanair.com/en/questions/session-lock-error-message-on-the-payment-page
Wingnut
Jun 11, 12, 3:21 pm
Thanks for the cache clearing tip, Circumknowitall. Having read a couple of things, only having one browser open, only having one window/tab of that browser open, and having cleared the cache, my booking went through ok.