toomanybooks
Jun 8, 12, 4:25 pm
Every few months I get another CP card in a super-fancy mailer. Got another today. Third or fourth by now. Very strange.
Weird verbiage, too:
"The CP member and designated Companion must check in together and present the CP card."
How exactly are we supposed to check in together with different PNRs?
Also specifically says you can visit southwest.com or call 800-435-9792 and change your Companion. In the past, it has always said changes must be submitted in writing, though of course they'd often do it on the phone.
Weird verbiage, too:
"The CP member and designated Companion must check in together and present the CP card."
How exactly are we supposed to check in together with different PNRs?
Also specifically says you can visit southwest.com or call 800-435-9792 and change your Companion. In the past, it has always said changes must be submitted in writing, though of course they'd often do it on the phone.