Virgin Atlantic Flying Club - VS Car Rental in the USA

I've done it before, when the price was right, and I really want to do it again. A great value offer for where and what and when we want. But ...

… the VS site [having let me type in all the information needed] then tells me "You have taken too long [over 20 minutes] and your session has timed out. Please try again".

Now actually, it took around 5 minutes to re-type everything … and after 3 attempts we gave up for the day. I seem to remember this happening back in 2010, before finally getting the booking and giving VS money.

Is this unusual? Typical? Do I phone instead? Any advice appreciated, of course.

[PS - is VS cross that I haven't used my Flying Club membership number for years? ;)]

I haven't tried to book car rental through Virgin before but that sounds fairly typical of VS IT. :rolleyes:

There have been moans about this on the VS facebook page.

As BA304 says, this is fairly typical of the whole VS IT set up - I don't think anyone on here will be expressing much surprise. :td:

Nick

Thank you both … I'll just keep trying tomorrow. It worked in 2010, so fingers crossed it can still manage it! ;)

They sometimes do great rates , and I really [I]should get a few miles on my VS account.