bmi diamond club - UA funny, should I worry?




View Full Version : Redemption Help: UA funny, should I worry?


netd
May 28, 12, 7:06 pm
This weekend I have a UA F SFO-LHR-DUB redemption. Some time ago, due to a schedule change, the LHR-DUB bit got pushed back to late evening (Sat night) meaning a looooong layover in LHR. At that time I rang the ICC who moved my LHR-DUB to first thing the next day (Sun), no drama. I checked checkmytrip.com and all looks fine and when I look at flybmi.com it all looks fine. So forgot all about it.

Today I visit ual.com and it has the SFO-LHR bit OK but has LHR-DUB twice! The original Sat night AND the Sun morning (one I want). CMT and flybmi.com still look fine.

Rang UA who said I need to speak to bmi, can't right now, but I'm pretty sure they'll say it all looks good.

I think it unlikely but any cause for alarm? I suspect some kind of UACO merger screw up whereby they migrated the booking to the Shares thingo before I rang ICC and made the change and now it is out of sync.


Markie
May 28, 12, 10:22 pm
Any concern might be if they think you no-show the extra sector and so cancel everything else.

LiviLion
May 29, 12, 1:32 am
What does classic check my trip say?

I've found that gives a bit more explanation.


netd
May 29, 12, 2:11 am
What does classic check my trip say?

Classic CMT is fine, shows the 100% correct details. It updated immediately after I spoke to the ICC way back when. Incidently, prior to that CMT did show the change and indicate I should confirm. It's only UAs system that still lists the old flight along with the new.

soy
May 29, 12, 9:17 am
Classic CMT is fine, shows the 100% correct details. It updated immediately after I spoke to the ICC way back when. Incidently, prior to that CMT did show the change and indicate I should confirm. It's only UAs system that still lists the old flight along with the new.

UA's system always does this. Nothing to worry about if it is showing correctly in checkmytrip

netd
May 29, 12, 3:42 pm
UA's system always does this. Nothing to worry about if it is showing correctly in checkmytrip

Thanks! It's only the last (short) segment so no big deal but I'll sleep easier...



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