Qantas Frequent Flyer - Changes to Qantas Lounges in Singapore

We are excited to let you know that we are building a new First Lounge in Singapore, due to open at the end of the year. The new First Lounge will offer greater space and additional seating for our guests when it opens; in the meantime we are making a change to our Singapore lounges to enhance the current lounge experience.

What’s changing?
The locations of the existing First Lounge and Business Lounge have been temporarily switched and the access policy amended as follows:
Temporary First Lounge (previously the Business Lounge):
• customers travelling in First on Qantas, British Airways or a oneworld carrier;
• customers travelling in Business or Club World on Qantas, British Airways or a oneworld carrier;
• Qantas Platinum Frequent Flyers;
• British Airways Gold Executive member; and
• oneworld Emerald members.
Temporary Business Lounge (previously the First Lounge):
• Qantas Gold Frequent Flyers;
• Qantas Club members;
• British Airways Silver Executive Club members;
• oneworld Sapphire members;
• Jetstar Business Max fare customers.

Getting to your lounge
The Qantas and British Airways Lounges are located in Terminal 1. Turn left after Immigration and follow the airport signage ‘Lounges’ to the escalator. If transiting, proceed towards Concourse D and take the escalator adjacent to the Madame Butterfly retail store.
At the top of the escalator follow the signage ‘Qantas/British Airways Lounge’.
First Lounge guests – continue straight ahead
Business Lounge guests – turn right

As always, our ground team is happy to help if you need further assistance.
Enjoy your journey.

For more information see qantas.com (http://www.qantas.com.au/travel/airlines/qantas-club-news/global/en)

Thanks Red Roo, very interesting change.

It's been a while since the P1 Do ;)

Do this mean that service level is likely to be lower due to the renovation in progress?

Service in SIN was never exactly high.

AS posted on the other board,
First and Business QF and BA passengers will get temporary access to the Temporary First Lounge, in order to balance the numbers between the new lounges (particularly the smaller Temporary First Lounge)

Things will revert to normal when the new First Lounge opens.

When do the changes apply? I suppose I'll find myself in the ex-first lounge in about 5 days time.

Service in SIN was never exactly high.

AS posted on the other board,
First and Business QF and BA passengers will get temporary access to the Temporary First Lounge, in order to balance the numbers between the new lounges (particularly the smaller Temporary First Lounge)....mmmmm ... I believe the bigger lounge area is the old Business (now temporarily First) lounge.When do the changes apply? I suppose I'll find myself in the ex-first lounge in about 5 days time.RR used the phrase "... have been temporarily switched ...". So I reckon it has already happened.

So is the old First lounge, now the Business lounge also smaller since they need to close some of it off for renovation?

In reality there is now a temporary "Emerald, First and Business" lounge (in the old Business lounge) and a temporary "Sapphire, Qantas Club, JQi (Max)" lounge in the old First Lounge.

I would wonder if they are actually going to renovate rather than enlarge. Personally I cannot envisage the former as there's rarely enough space at peak times anyway.

I am thinking that perhaps the Newsonised lounge will be constructed anew, maybe in the largish underutilised area immediately in front of and to the right of the top of the escalator as you come up from the concourse to the current lounges.

If that's the case then once "the new First lounge" opens, the old First Lounge area would be absorbed to create an expanded Business lounge.

Anything can be better than the current pathetic offerings. Just visit the SQ Business Class lounge (not their lower standard *A lounge) and see what QF has to do to stay competitive.

I am thinking that perhaps the Newsonised lounge will be constructed anew, maybe in the largish underutilised area immediately in front of and to the right of the top of the escalator as you come up from the concourse to the current lounges. Do you mean the area across from the SATS premier lounge?
If that's the case then once "the new First lounge" opens, the old First Lounge area would be absorbed to create an expanded Business lounge. They can't do that. The two existing lounges are not next to each other. There is another lounge between them.

Anything can be better than the current pathetic offerings. Just visit the SQ Business Class lounge (not their lower standard *A lounge) and see what QF has to do to stay competitive.

I can't comment on the SQ J Lounge, but, I did find the QF SIN F Lounge, well, pretty basic and the QF J Lounge pretty good, and by my opinion, better than the F Lounge. The bathrooms/showers in the J Lounge were fantastic.

Anything can be better than the current pathetic offerings. Just visit the SQ Business Class lounge (not their lower standard *A lounge) and see what QF has to do to stay competitive.

I rate the (existing) QF-F Lounge as a bad lounge compared to QF and BA Standards, but if you compare it with the SQ offering it is not that bad.

I only can comment on the SQ Silverkris Business Lounges in T2 and T3. I prefer the QF Lounge over that. T2 is old and awful, T3 is quite OK.

On the other hand there is the swimming pool - better than any lounge.

My next planned trip to SIN is in October. Hopefully there will be an improvement then!

Do you mean the area across from the SATS premier lounge?
They can't do that. The two existing lounges are not next to each other. There is another lounge between them.Yes, I did forget about that.

Maybe there's a planned major restructure of all the lounges in that area.

I seriously cannot see this be undertaken without actually increasing the total First/Business lounge area.

Slightly OT but does this further consolidate that SIN may well be QF's new Asian hub?

Slightly OT but does this further consolidate that SIN may well be QF's new Asian hub?Isn't SIN already considered to be a QF hub? QF mainline has more international destinations out of SIN then out of MEL (7 vs 6).

Slightly OT but does this further consolidate that SIN may well be QF's new Asian hub? Not really, HKG os getting a refurb as well, remember.

Dave

Isn't SIN already considered to be a QF hub?

I think it's more the case that the F lounge at SIN needed to be refurbished.

Has anyone used the temp J lounge (ie old F lounge)? Is it pandemonium? Do you have to queue for showers etc?

Has anyone used the temp J lounge (ie old F lounge)? Is it pandemonium? Do you have to queue for showers etc?
I have been to both yesterday. Only planned on visiting the F lounge but it was like (well it is) the old J lounge but aged by the renovation. I found toilets, offerings ... pretty much anything in the previous J lounge superior to the current state as the F lounge.

So I wandered outward into the J lounge to see how terrible that one would be now .... the only difference I could find is that it felt smaller. No tangible difference.

Typical Changi non-food offerings (SQ's low standards rule in that place, it seems). Could neither get my hands on any spirits or ice cream I liked. Overall it's not quite as a bad as the KrisLiar Gold lair but pretty, pretty bad. And the F lounge is below all standards IMO.

Thanks for that Weero. I think I'll retreat to the transit hotel instead on my next transit (5 hrs) & get a bed & shower to myself....particularly if there is a lack of decent spirits! Good whisky makes the world go round!

Thanks for that Weero. I think I'll retreat to the transit hotel instead on my next transit (5 hrs) & get a bed & shower to myself....particularly if there is a lack of decent spirits! Good whisky makes the world go round!
I hope that the situation will change as the shape the lounge was in yesterday (I took QF5 to FRA) could not possibly representative for any QF lounge, let alone an F oasis.

There really were next to none spirits offered - the crowded Lufthansa Senator lounge in FRA had more spirits offered for breakfast than the QF F lounge did ... so that was a tad disappointing.

Yesterday afternoon took QF2 out of SIN. The F lounge was busy. People have to queue up for showers. Food was not good. Curry curry and curry and I did not get it. Could not they do anything nicer? The coke machine is very fiddling, you could never fill the glass or overflow. Wine offering is so so and lack of quality food accompany. Below the CX standard but I guess ok for Singapore.

I will be flying out of SIN mid-July. While the temporary switch is in effect, should I use the CX Skyview lounge instead?
I have used it once before and found the wines in the QF/BA J and F to be far better than what was offered at the CX Skyview lounge.

I will be flying out of SIN mid-July. While the temporary switch is in effect, should I use the CX Skyview lounge instead?
I have used it once before and found the wines in the QF/BA J and F to be far better than what was offered at the CX Skyview lounge.
Sounds like you should shower, shave and skull a few drinks - then walk outside and sit in comfort on the floor in a quiet corner.

Sounds like you should shower, shave and skull a few drinks - then walk outside and sit in comfort on the floor in a quiet corner.

At this time, the bed at the transit hotel may be very welcoming. ;)

I am starting the trip ex-SIN, so no need for showers. So I am wondering now whether the food/wine options would be better (or less worse) in the CX lounge for the interim period until the renovated QF F lounge is up and running as a proper F lounges again.

I am starting the trip ex-SIN, so no need for showers. So I am wondering now whether the food/wine options would be better (or less worse) in the CX lounge for the interim period until the renovated QF F lounge is up and running as a proper F lounges again.
I found the CX lounge a daring hit and miss. Sometimes it is really clean and offerings are outright cute. And then I find myself in religiously/politically correct food offerings of vegi/vegi/vegi/bread/chicken/chicken/chicken .... usually a reason to walk straight out on these occasions. If SQ can maintain their catering why would it be so difficult for QF and CX?

I did find... QF J Lounge pretty good....

I agree. I liked the (now old?) QF J lounge at SIN.

Now the QF lounge in Manila is another story all together. I can sum it up in one word "disgrace".

I agree. I liked the (now old?) QF J lounge at SIN..
I too.

Now just imagine the old J lounge with construction dust and provisional panels and a lesser selection of edibles and booze ... and you have the new F lounge.

I too.

Now just imagine the old J lounge with construction dust and provisional panels and a lesser selection of edibles and booze ... and you have the new F lounge.

So operated by Bob the Builder?

Can we fix it? - Yes we can!

..Can we fix it? - Yes we can!
We talk about the SIN lounge, so the sign should be along this:

Can do ok, la? Can do, can can!

Has it been announced when the new QF F lounge will re-open? I'm flying QF F on 15 Nov and would be great to know if it'll be available by then in its full glory?

Was stated as 2012 but nothing else.
Apart from the location change I haven't seen any posts stating construction had started, nor even where the location is.

Sitting in temp J (ie. Old F) lounge 1900 on Wed evening. Plenty of room no queuing for showers (although it was 1600 when I used the shower) and WiFi speed seems ok..for surfing & emails. Haven't tried to stream video..might try that now.!

Sitting in temp J (ie. Old F) lounge 1900 on Wed evening. Plenty of room no queuing for showers (although it was 1600 when I used the shower) and WiFi speed seems ok..for surfing & emails. Haven't tried to stream video..might try that now.!

Just wondering what is the QF lounge situation in SIN now? R they abandoning the f class refurbishment?

Certainly didn't see any signs of refurbishment happening...ie. building work or areas boarded up. Didn't actually ask anyone, but back there in 10 days, so if noone has posted more up to date info by then, I might ask...BTW my flight was called before I got to check out video streaming speed!

Just wondering what is the QF lounge situation in SIN now? R they abandoning the f class refurbishment?

F lounge to become combined J lounge http://www.ausbt.com.au/qantas-to-scrap-first-class-lounge-at-singapore

So far that ABT article has been just about the only 'original' source for this.

It will probably happen (mabe April 1); I reckon Qantas are just Ostriching in here, hoping it will go away.

..It will probably happen (mabe April 1); I reckon Qantas are just Ostriching in here, hoping it will go away.
That is just freezing the status quo then.

Two days ago, I was still unable to find a difference between the two lounges in Singa other than their physical separation.

Maybe at certain times of the day the F one has better offerings?

Hard to tell.

So far that ABT article has been just about the only 'original' source for this.

It will probably happen (mabe April 1); I reckon Qantas are just Ostriching in here, hoping it will go away.

Gee, it's not like QF have "form" for Ostriching on Lounge issues ...

Regards,

BD

FYI, latest update on this is pretty much as everybody expected:

Qantas is pushing back the opening of new lounges in Singapore and Hong Kong airports to sometime next year, with Los Angeles not due for completion until 2014.

Although both lounges were previously slated to lay down the welcome mat by the end of this year, a Qantas spokeswoman confirmed to Australian Business Traveller that "We will be opening new lounges in Singapore and Hong Kong in 2013."

The airline declined to share any further details, citing the ongoing work on its “Asia strategy given the announcement of the intended Emirates partnership (subject to regulatory approval)”.


http://www.ausbt.com.au/qantas-new-singapore-hong-kong-lounges-to-open-next-year-lax-by-2014

FYI, latest update on this is pretty much as everybody expected:



http://www.ausbt.com.au/qantas-new-singapore-hong-kong-lounges-to-open-next-year-lax-by-2014

:eek: :eek: :eek:

I would have thought SIN had a sufficient F market to keep this. I'm horrified as just bought an extremely expensive F ticket to SYD via SIN in a few weeks and was looking forward to the lounge enhancements. Shame.

Presently Yes,
but from March next year the QF A380s fly SYD/MEL-DXB-LHR and I suspect SIN is going to be predominately serviced by A330s and maybe 747s

so Qantas First routes are probably going to be none.

BA will no doubt continue to fly into SIN with F cabins.

BA will no doubt continue to fly into SIN with F cabins.

And for that reason I would not be surprised if BA looked to provide their own Galleries First lounge at SIN.

And for that reason I would not be surprised if BA looked to provide their own Galleries First lounge at SIN.

Fingers crossed you are right! ^

So far that ABT article has been just about the only 'original' source for this.

It will probably happen (mabe April 1); I reckon Qantas are just Ostriching in here, hoping it will go away.

Update on this. The former business lounge (the one that was refurbished couple years back) is now closed and the former first lounge is the only lounge available for QF/BA pax (unless people wanted to go over to the CX skyview and use OW status). Used it this week and absolutely chaotic, at 10pm on mon was overflowing, no seats, wireless was so slow it was quite un usable. However i saw a qantas manager who was on hand to monitor the situation (mon was first day of this situation with the single lounge) and he took me along with a group of first, CL and Plat one passengers to the EK lounge which was very spacious, fast wireless, better in all respects (even though is a J lounge for EK). By the time i went through SIN again 2 days later this was a formal arrangement and all F, CL, PO pax can go to the EK lounge for the period until the New business lounge opens later this year. I asked the manager would the be a QF or BA F lounge at all and he said no, just a business lounge, but it would be a new and different concept. So we will see. Meanwhile wanted to update that for some pax at least there is a better alternative to the now too-crowded single lounge.

It's on the website:

http://www.qantas.com.au/travel/airlines/singapore-lounge-closure/global/en?loungeCategory=qcLounge

We're excited to let you know about the new Qantas Singapore Lounge we're developing, due to open 31 March 2013. The Qantas Singapore Lounge will feature a new standard of luxury for you to enjoy, and will replace the current Qantas and British Airways First Lounge.

A three-month construction period began on 7 January 2013 and requires closure of the current First lounge. During this time, you'll be able to use the following lounges in Singapore:

Qantas First customers and Qantas Platinum One Frequent Flyers will be able to use the Emirates Lounge
Level 3, Departure Transit Area
Turn left after immigration and take the first escalator in front of Gate C1 to Level 3

Qantas Platinum Frequent Flyers will have access to the current Qantas and British Airways Business Lounge
Turn left after immigration, up the escalators.

Qantas Business customers and Qantas Gold Frequent Flyers will have access to the SATS Premier Lounge
Level 3, Departure Transit Area
Turn left after immigration and take the first escalator on your right to Level 3

Qantas Club members will be able to use the Skyview Lounge
Level 3, Departure Transit Area
Turn right after immigration and take the escalator near Gate D30.

Our ground team will be available in Singapore and happy to offer further assistance.

Will be transit through SIN end of February, with current QF lounge status and having no experience with either CX or EK lounge facitlities in SIN any thoughts or suggestions on best choice would be appreciated:confused:

So flying Qantas Business Class, transitting in SIN (coming in from LHR and going out to PER) and have BA Gold (One World emerald) status. The flight was actually booked through BA on a code share deal

Which lounge would you recommend we aim for - we have a 4 hour layover and want a reasonable shower (and yes it is in the peak evening time)

Which lounge would you recommend we aim for - we have a 4 hour layover and want a reasonable shower (and yes it is in the peak evening time)CX Skyview lounge.

Thanks!

Interesting .... QF considers the Skyview to be the worst of the lounge options (or maybe the cheapest to QF to pay for). Personally I think all of these options are sub-standard and don't compare with QF in HKG, for example. How SIN has fallen! And HKG has a new SYD-style F lounge coming in 2013 (interesting how it compares to the rebuilt Pier).

And HKG has a new SYD-style F lounge coming in 2013 (interesting how it compares to the rebuilt Pier).Has The Pier even been refit yet? They are working on The Wing, and the F section of that isn't even open yet.

QF considers the Skyview to be the worst of the lounge options (or maybe the cheapest to QF to pay for). Personally I think all of these options are sub-standardI went through all the OW lounges in SIN during my last trip there. (Flying JL in J, so had SATS access, and access to CX and QF lounges via oneworld rules). The old QF J, Temp F lounge was much the same as when I was there in late 2011. The SATS lounge had some good food, but not much in the way of anything else useful. Skkview was the best of those available at the time, especially inside.

Amazing the amount of noise that can be raised, when the platinum members suddenly realise they are not the top of the pile. Looking forward to DXB firing up where the P1's will get access to the F lounge and the plats will be left in the business lounge. I can her the moans all the way across the Indian Ocean

The bigger problem is the short leg DXB-Europe -- terrible for jet lag. I'll fly CX/BA via HKG instead of using DXB, thank you. Presumably the new A380 terminal lounges are a big improvement, but in the past DXB lounges were a bit grim.

The Wing F section is almost complete, it will open in March 2013. The J rebuild is complete, both levels. The Pier temporary F lounge (in the J atrium section) is substantially equivalent to the current QF F lounge in HKG.

Has The Pier even been refit yet? They are working on The Wing, and the F section of that isn't even open yet.

Nope, a make-over for The Pier will follow The Wing First Class when the later re-opens early next month (but it might not happen right away).

The bigger problem is the short leg DXB-Europe -- terrible for jet lag. I'll fly CX/BA via HKG instead of using DXB, thank you. Presumably the new A380 terminal lounges are a big improvement, but in the past DXB lounges were a bit grim.


They look pretty dang swish....
http://www.flyertalk.com/forum/emirates-skywards/1426325-picture-report-concourse-first-class-lounge.html

I actually don't think the SYD-DXB-LHR schedule will be that bag for jetlag.

Stay awake mostly on the SYD-DXB segment with a quick nap (extending your Australian day for quite a few hours).
Dinner at DXB airport.
Sleep like crazy on the DXB-LHR leg (you will be tired enough) which is all though the UK night and a 7hr leg (admittedly a couple of hrs too short).
Don't do breakfast, get as much sleep as you can into LHR.
Clear customs and head into town for breakfast.

DXB-LHR is much too short of a flight to get sleep on. Not quite as bad as the BA SIN-SYD, but pretty much suckey.

Flying out SIN on QF J soon, QF WP, should I use the Platinum lounge (the previous-previous 1st lounge) or Skyview?
Last time I was in Skyview I was not impressed at all. The Australian Shiraz that I had there was Gossips Shiraz which retails for AUD 6 a bottle here at BWS. The previous 1st lounge (previous-previous J lounge) actually had a good selection of wines, reasonable food and good ice-cream (I think they are Maggie Beer flavours, it's scoop by yourself, so no info as to the source but the fig and honey flavour certainly tasted like the Maggie Beer fig and honey that you get on Dom J flights)

The bigger problem is the short leg DXB-Europe -- terrible for jet lag. I'll fly CX/BA via HKG instead of using DXB, thank you. Presumably the new A380 terminal lounges are a big improvement, but in the past DXB lounges were a bit grim.


Spend the night in DXB, I'm guessing you'll arrive late in the evening - local time. This will help you accomodate a good chunk of the change in time zone.

Then take a flight to Europe the next day, and arrive feeling a lot better than you would have otherwise.

There's an awful lot of change going on at the moment, we have to change our habits too.

Spend the night in DXB, I'm guessing you'll arrive late in the evening - local time. This will help you accomodate a good chunk of the change in time zone.These are the QF flight times for a random date in April.
QF01 SYD 1605 0035+1 DXB 0205 0635 LHR
QF02 LHR 2130 0715+1 DXB 0920 0510+1 SYD
QF09 MEL 1525 2325 DXB 0110+1 0540 LHR
QF10 LHR 2230 0815+1 DXB 0950 0515+1 MEL

Compared to now via SIN:
QF01 SYD 1720 2225 SIN 2359 0620+1 LHR
QF02 LHR 2130 1820+1 SIN 1950 0650+1 SYD
QF09 MEL 1640 2125 SIN 2255 0510+1 LHR
QF10 LHR 2230 1920+1 SIN 2050 0725+1 MEL

These are the QF flight times for a random date in April.
QF01 SYD 1605 0035+1 DXB 0205 0635 LHR
QF02 LHR 2130 0715+1 DXB 0920 0510+1 SYD
QF09 MEL 1525 2325 DXB 0110+1 0540 LHR
QF10 LHR 2230 0815+1 DXB 0950 0515+1 MEL

Compared to now via SIN:
QF01 SYD 1720 2225 SIN 2359 0620+1 LHR
QF02 LHR 2130 1820+1 SIN 1950 0650+1 SYD
QF09 MEL 1640 2125 SIN 2255 0510+1 LHR
QF10 LHR 2230 1920+1 SIN 2050 0725+1 MEL
So westbound via DXB takes longer than going via SIN but eastbound via DXB is faster than via SIN. And i wonder how often the 0510 SYD landing will be delayed to 0600 or later due to wind / curfew.

I think we'll need to adjust for daylight savings to these times as well - after which, the flight times appear to be similar.

Used it this week and absolutely chaotic, at 10pm on mon was overflowing, no seats, wireless was so slow it was quite un usable.

It was like that for me back in December, even before the closure.

They look pretty dang swish....
http://www.flyertalk.com/forum/emirates-skywards/1426325-picture-report-concourse-first-class-lounge.html

I actually don't think the SYD-DXB-LHR schedule will be that bag for jetlag.

Stay awake mostly on the SYD-DXB segment with a quick nap (extending your Australian day for quite a few hours).
Dinner at DXB airport.
Sleep like crazy on the DXB-LHR leg (you will be tired enough) which is all though the UK night and a 7hr leg (admittedly a couple of hrs too short).
Don't do breakfast, get as much sleep as you can into LHR.
Clear customs and head into town for breakfast.

Have u actually done DXB-Lhr before? It is a terrible timing flight and from experience on BA sleep is minimal and the next day arriving at Lhr will be he'll for jetlag. It is worst than east coast US to LHR

Amazing the amount of noise that can be raised, when the platinum members suddenly realise they are not the top of the pile. Looking forward to DXB firing up where the P1's will get access to the F lounge and the plats will be left in the business lounge. I can her the moans all the way across the Indian Ocean

Oh I couldn't wait to reply to this.. But it seems that P1 and WP are one and the same for lounge access! F lounge is great!
**Smug grin** :D

Amazing the amount of noise that can be raised, when the platinum members suddenly realise they are not the top of the pile. Looking forward to DXB firing up where the P1's will get access to the F lounge and the plats will be left in the business lounge. I can her the moans all the way across the Indian Ocean

Oh I couldn't wait to reply to this.. But it seems that P1 and WP are one and the same for lounge access! F lounge is great!
**Smug grin** :DSeems like Feper is wrong yet again! :D :p

Oh I couldn't wait to reply to this.. But it seems that P1 and WP are one and the same for lounge access! F lounge is great!
**Smug grin** :D

Dont forget to to say "I told you so"

SIN
Feb. 28
1900 local.
F lounge (BA/QF).
Zoo.
That's ZOO.
People standing.
QF78 (PER) & JQ8 (SYD) already called.

Oh. Did I mention it's a zoo in here.

1935
QF2 called.
Much more space.
Much quieter.

I guess lounge will be adequate when European flights via SIN cease, then only WP, WP1 & CL as no F (on QF anyway).

Wrong airport sorry

The Wing is not that far of a walk when Zoo conditions exist in the HKG QP...
This thread is about SIN,
where the alternative CX lounge is quite a walk.

This thread is about SIN,
where the alternative CX lounge is quite a walk.

D'oh! Sorry.

@SIN - the CX lounge is not too far, in my opinion. Sadly, it's not as nice though the staff is quite friendly.

So what is the exact situation now at SIN? How many QFBA lounges? What is the F class lounge option?

Just to clarify, JQ8 is to MEL not SYD.

Correctioncx the QF website provides a good explanation of the QF/BA lounge situation at SIN until March 31. I'm flying BA F in June (which I'm really looking forward to), will be interesting to see the new lounge and see what is provided for BA F pax.

Also, does anyone know if the QF lounge can be used as an arrival lounge? I'm doing BNE-SIN (QF J)-HKT (3K). Whilst in transit can I use the lounge or would that only be allowed if continuing on a OW flight in J?

Also, does anyone know if the QF lounge can be used as an arrival lounge? I'm doing BNE-SIN (QF J)-HKT (3K). Whilst in transit can I use the lounge or would that only be allowed if continuing on a OW flight in J?

You won't have access, you must be connecting to a OW flight (doesn't need to be J)

http://www.oneworld.com/ffp/lounge-access/

Connecting between oneworld marketed and operated flights:First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul* and an international short haul or domestic flight (and vice-versa). (* a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours)

Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.

Just to clarify, JQ8 is to MEL not SYD.

Correctioncx the QF website provides a good explanation of the QF/BA lounge situation at SIN until March 31. I'm flying BA F in June (which I'm really looking forward to), will be interesting to see the new lounge and see what is provided for BA F pax.

Also, does anyone know if the QF lounge can be used as an arrival lounge? I'm doing BNE-SIN (QF J)-HKT (3K). Whilst in transit can I use the lounge or would that only be allowed if continuing on a OW flight in J?

It doesn't have the opening hours anymore so is it just open in the afternoon?

It doesn't have the opening hours anymore so is it just open in the afternoon?

That was my experience in January. I had to walk over to the CX lounge.

Pictures of the new lounge here and it looks a vast improvement, and nice to see at least (some) echoes of the SYD and MEL F lounges etc. Anyone been yet, is it as good as the PR/official propaganda suggests?

The big picture: Qantas unveils Singapore Lounge - http://www.businesstraveller.com/news/the-big-picture-the-qantas-singapore-lounge

Anyone been yet, is it as good as the PR/official propaganda suggests?Try starting here: http://www.flyertalk.com/forum/20565964-post69.html - and see particularly post #81.

Try starting here: http://www.flyertalk.com/forum/20565964-post69.html - and see particularly post #81.Ta! Did a search before posting and it brought up this Thread for discussions on the SIN lounge, didn't realise there were two Threads running on it!

Ta! Did a search before posting and it brought up this Thread for discussions on the SIN lounge, didn't realise there were two Threads running on it!That may be because that one's on the BA board! (And there are actually two threads running on it there.)

That may be because that one's on the BA board! (And there are actually two threads running on it there.):D Didn't spot that, assumed I had erred and posted on the wrong Thread here!

Look forward to hearing/seeing QF FF (esp. WP and WP1s) impressions and experiences of the place on this Forum, as won't be there myself for the first time for a few months at least.

So now QF travelers in J or with SG or WP status have access to 5 different lounges in SIN, being QF, BA, CX, MH and EK lounges as the first 4 are in OW and the latter being the result of the QF/EK JSA? If that's the case lounge hopping this Saturday will be very interesting!

So now QF travelers in J or with SG or WP status have access to 5 different lounges in SIN, being QF, BA, CX, MH and EK lounges as the first 4 are in OW and the latter being the result of the QF/EK JSA? If that's the case lounge hopping this Saturday will be very interesting!

Not to mention exhausing and possibly inebriating :D

Just used the new QF lounge today. Overall it is nothing to write home about. Lounge was still somewhat crowded by the time I left at 6:30pm but was quite when I arrived an hour earlier. My only comment was the Lounge Host tried to redirect me to the BA lounge as I was travelling on BA15.

i used the new Singapore lounge on Monday night and I thought it was great - a vast improvement on what is used to be like.

Showers were new and very well laid out, with Aurora Spa product - and there are 19 of them!

Dining service was more like a restaurant, with option to order on demand from the chef. I ordered the crispy salmon, which was great - I highly recommend it. And the desserts were delicious, esp. the brownie.

Staff were also very friendly and attentive. Possibly the 'just opened' effect, but I think also the Sofitel influence - similar to what I have experienced in the SYD/MEL First Class Lounge.

I suddenly wish QF were still flying through SIN to Europe...

http://www.ausbt.com.au/qantas-considers-singapore-style-integrated-lounge-for-hong-kong

So this article mentions differentiated service based on status in the Singapore lounge. Has anyone experienced this? "No soup for you!"

http://www.ausbt.com.au/qantas-considers-singapore-style-integrated-lounge-for-hong-kong

So this article mentions differentiated service based on status in the Singapore lounge. Has anyone experienced this? "No soup for you!"

CLs and P1s get valet pressing & shoe shine service plus first dibs at reserving a shower suite; CLs have three showers reserved for their use and also get a free pack of Payot skincare products and OPI manicure kits.

But there is no differentiation for Plat, who previously had differentiated access to the First Lounge.

Worse than that, the primary value of "differentiated" lounges is not these minor and trivial details in the service, but the space, privacy and (lack of) crowding in the higher level lounges. So a big downgrade for WPs, and a smaller one for P1s and even CLs are downgraded, unless they have a "private dining room" or some such secret area in the lounge. Given EK's propensity to have single F/J lounge, this is not too surprising, it is part of QF going down to the poorer aspects of EK service level without upping the J lounge quality to match EK. A big mistake at HKG, if they go this way, as CX will have the F lounge as point of comparison.

So once again it is the Platinum members who are forgotten in all of this. Gold gets the benefit of a Business + lounge while PL & CL members are looked after with additional services. Poor Platinum members, what do they get? Nothing. They actually get short changed because they used to have F lounge access but if QF isn't going to have F lounges into Asia there is no point being more than Gold on QF.

That is only the case in SIN. In HKG you would use the CX F lounges...

That is only the case in SIN. In HKG you would use the CX F lounges...

Isn't QF also rebuilding their own HKG F lounge?

Isn't QF also rebuilding their own HKG F lounge?That was the original plan, but it hasn't happened so far. The article linked to by sxc is actually all about ideas for Hong Kong:-http://www.ausbt.com.au/qantas-considers-singapore-style-integrated-lounge-for-hong-kongI imagine that what QF is thinking may be that it should change the current J lounge into an integrated lounge, and then divest itself of the F lounge - perhaps handing it over to BA for BA to use as a combined F and J lounge. That would mirror the new SIN arrangement. Hence the comments by number_6 and nonce. But madrooster must be right that OW Emeralds and those in first class would be less affected than at SIN because they could use a CX F lounge.

So once again it is the Platinum members who are forgotten in all of this. Gold gets the benefit of a Business + lounge while PL & CL members are looked after with additional services. Poor Platinum members, what do they get? Nothing. They actually get short changed because they used to have F lounge access but if QF isn't going to have F lounges into Asia there is no point being more than Gold on QF.

From my perspective, this comment has some validity. As a LTG, access to first class lounges is one of the reasons I maintain WP (for sure, not the main reason but a factor none the less). No longer having first lounges in SIN and BKK is disappointing for me; admittedly, the 1st lounges themselves barely offered anything above the biz lounges in terms of amenities but I did appreciate the extra space. Is it the straw that breaks the camels back? No. But it is another mark in the red column.

I imagine that what QF is thinking may be that it should change the current J lounge into an integrated lounge, and then divest itself of the F lounge

I doubt that would happen, because HKG continues to be served by the QF A380 with the flagship First product. Part of that service is the QF International First lounge.

SIN and BKK are different, because they no longer have F (and have thus changed to separate BA and QF J lounges at both of these airports).

I doubt that would happen, because HKG continues to be served by the QF A380 with the flagship First product. Part of that service is the QF International First lounge.I agree that it may not be a good idea, but it does seem to be what QF is considering. After all, the opening words of the article (http://www.ausbt.com.au/qantas-considers-singapore-style-integrated-lounge-for-hong-kong) are these:-Qantas may drop its separate first class and business class lounges at Hong Kong International Airport in favour of a single ‘integrated’ facility based on its recently-opened Singapore lounge.

The new single-class Qantas Hong Kong Lounge could incorporate similar concepts as introduced in the Qantas Singapore Lounge ...

The word "integrated" is taken with the same joy as "enhancement'. My early complaint about no bar service was answered by the CSM with "its now an integrated service" (AKA no bar service and just a meal service where you can get your pre-dinner drink, meal, wine, nuts all at the same time on the same tray. :(

I doubt that would happen, because HKG continues to be served by the QF A380 with the flagship First product. Part of that service is the QF International First lounge.

SIN and BKK are different, because they no longer have F (and have thus changed to separate BA and QF J lounges at both of these airports).

Although for HKG, it probably makes more sense to have a decent J lounge, and send OWEs to the CX F lounges rather than trying to compete against those lounges. After all, QF can't really lose F pax to/from HKG, since CX doesn't have F for AU flights.

Although for HKG, it probably makes more sense to have a decent J lounge, and send OWEs to the CX F lounges rather than trying to compete against those lounges. After all, QF can't really lose F pax to/from HKG, since CX doesn't have F for AU flights.
I thought oneworld rules meant that COS lounge entry only to the operating airline's lounge so QF First Class passengers without oneworld Emerald means they can only use the QF lounge not the CX.

I thought oneworld rules meant that COS lounge entry only to the operating airline's lounge so QF First Class passengers without oneworld Emerald means they can only use the QF lounge not the CX.

Not entirely sure on the access, although I'm thinking more along the line of outsourcing/contracting, much like how CX uses the QF lounges in SYD, etc, instead of having their own lounges.

I thought oneworld rules meant that COS lounge entry only to the operating airline's lounge so QF First Class passengers without oneworld Emerald means they can only use the QF lounge not the CX.
That did seem to be the case for a while, last year I think, but the rules were rewritten and COS does indeed allow access to equivalent OW lounges:

Customers flying First or Business Class have access to the equivalent class of lounge regardless of their frequent flyer status. First Class passengers may use a Business Class or frequent flyer lounge if a First Class lounge is not available.