India-based Airlines - JACC ending on July 15th

Jet airways credit card partnership with Citibank is ending on July 15th. All the existing customers will have the option of shifting to Premier miles for a reduced fee of 1000.

Jet airways credit card partnership with Citibank is ending on July 15th. All the existing customers will have the option of shifting to Premier miles for a reduced fee of 1000.

To many people jumping ship?

Of course, they're still hawking it (http://www.jetairways.com/EN/IN/JetPrivilege/Partners/CoBrandCard/CitiBankIndia.aspx) (no surprises there).

They are offering a new premier miles card(VISA) now. The benefits are different than the previous card. I am very happy with the new card. But with the new card you can only transfer the miles to Air India, but you can redeem many airlines on the premier miles website.

Jet airways credit card partnership with Citibank is ending on July 15th. All the existing customers will have the option of shifting to Premier miles for a reduced fee of 1000.

wow. this is news. i haven't received the memo yet! ;) Or maybe that is because I jumped ship a few months back already. http://boardingarea.com/blogs/livefromalounge/2011/11/29/bye-bye-citibank-jet-airways-platinum-credit-card/

They are offering a new premier miles card(VISA) now. The benefits are different than the previous card. I am very happy with the new card. But with the new card you can only transfer the miles to Air India, but you can redeem many airlines on the premier miles website.

The Premier Miles card isn't really new. I (and several others I know) made the switch from JACC to PM some time ago already, of our own volition. Or is this a Visa vs MC thing?

It was a surprisingly easy process and the very efficient Citibank girlie was rather concerned, because "many people are cancelling".

I wonder who Jet will sign up with now.. And what sort of earning rates the new card will offer.

I wonder who Jet will sign up with now.. And what sort of earning rates the new card will offer.

Unless there's an improvement in redemption, does it really matter?

They are offering a new premier miles card(VISA) now. The benefits are different than the previous card. I am very happy with the new card. But with the new card you can only transfer the miles to Air India, but you can redeem many airlines on the premier miles website.

had a quick look at the new card features. I have a feeling the old one was better.

PM MC (old):
# no limit on 10 PM/100 rs. on airline tix
# 2 base fare tix on getting the card plus 3 more on 1 lakh spend each Every year)
# renewal at 5k Rs (with 5k PM as gift) - or redeem 5k points

PM Visa (new)
# 5 lakh rs. limit on 10 PM/100 rs. on airline tix
# 2 base fare tix + 10K points on getting the card.
# renewal at 3K

had a quick look at the new card features. I have a feeling the old one was better.

PM MC (old):
# no limit on 10 PM/100 rs. on airline tix
# 2 base fare tix on getting the card plus 3 more on 1 lakh spend each Every year)
# renewal at 5k Rs (with 5k PM as gift) - or redeem 5k points

PM Visa (new)
# 5 lakh rs. limit on 10 PM/100 rs. on airline tix
# 2 base fare tix + 10K points on getting the card.
# renewal at 3K

Oh so they've got a Visa too now.

Any idea if the MC remains? And with the terms grandfathered in?

I can't get the page to open!

now that JACC is going, Amex KF is worthless and so is ICICI KF (becoz of KF..!!), I wonder which card offers the best value in terms on miles..???

To many people jumping ship?

Of course, they're still hawking it (http://www.jetairways.com/EN/IN/JetPrivilege/Partners/CoBrandCard/CitiBankIndia.aspx) (no surprises there).

I even got an email, asking if I am interested in renewing my card, as my card is expiring in June 2012..

had a quick look at the new card features. I have a feeling the old one was better.

Not a feeling, the old one was better. And dammit, just as I was thinking of cutting up the JACC and moving to PM MC. The stinker in the new card? Lounge access only 5 times a quarter :td:

Not received any intimation till now, however was contemplating the move anyway. It just makes it easier

Checked the website out. Master card was there till about a week back. Now it's become visa. Grrr. Wanted the MasterCard. Too late. Thinking of calling up citibank.

Received the memo.. guess it's true.. no more JACC from July..

I wonder who Jet will sign up with now.. And what sort of earning rates the new card will offer.As usual, Jet is clueless - they are saying that "we are in talks with a bank..."!!! :eek:

Received the memo.. guess it's true.. no more JACC from July..Yes, just got it too - here's the notification:

"Dear Card Member,

We would like to thank you for your continued patronage and use of the Jet Airways Citibank Credit Card.

Jet Airways and Citibank came together 12 years back to offer the first co-branded travel card in India - Jet Airways Citibank Credit Card, which offered great airline privileges.

Citibank and Jet Airways have now mutually decided not to renew their arrangement of offering the co-branded credit card and hence the Jet Airways Citibank Credit Card program will be withdrawn by July 15, 2012.

As a JetPrivilege member and Jet Airways Citibank Card member, you can rest assured that all the JPMiles earned are intact and can be used as per the terms and conditions of the JetPrivilege Programme.

We, at Citibank and Jet Airways, have always strived to offer world class products and would continue to do so, keeping in mind your evolving requirements.

We look forward to continue serving you in the near future."

Was it because I complained too much?? :p

However, this is not a good move by Jet - they are going to alienate a TON of people - they are just in their own world all the time!

Truly, what *IS* going on with Jet Airways??!!!

However, this is not a good move by Jet - they are going to alienate a TON of people - they are just in their own world all the time!

Honestly, it seems like Citibank decided to call it off, else we probably wouldn't have a sudden-death announcement like this.

Then again, it's Jet... Evidently even they don't know if they're coming or going.

Okay ,that letter does not talk about an alternative being offered. That way even Citibank is losing a customer.

Oh so they've got a Visa too now.

Any idea if the MC remains? And with the terms grandfathered in?

I can't get the page to open!

don't bother with the old one as well. I feel burnt as a Citi customer as a whole. even old customers are not getting the product proposition they signed up on the dotted line for.

Okay ,that letter does not talk about an alternative being offered. That way even Citibank is losing a customer.Right - what exactly happened there? This is bizarre!

(I thought Jet was trying to sleep with everyone and their grandmother - in terms of all kinds of partners!)

Oh this is bad news! Even though Jet doesn't allow us to spend the miles I did enjoy getting them for free.

On average I earn 30,000 a month! :(

Would anyone know if the new car offers online Bill Payments to merchants like the current one does?

Online bill payments is offered by all Citibank cards. Buts that's not the point. And at the moment there is no new card being offered, atleast not to me as yet.

And hey, what happened to the yearly fees I paid. Or do they charge the yearly fees in July itself, am a but foggy there. Card expires in November.

Oh this is bad news! Even though Jet doesn't allow us to spend the miles I did enjoy getting them for free.

On average I earn 30,000 a month! :(

Would anyone know if the new car offers online Bill Payments to merchants like the current one does?
I made the switch a couple of months ago, and nothing changed. I still log in using the same ID and password and all direct debit arrangements remain intact. Even though you get a new Citibank card, it's all linked to the same overall account.


Online bill payments is offered by all Citibank cards. Buts that's not the point. And at the moment there is no new card being offered, atleast not to me as yet.

And hey, what happened to the yearly fees I paid. Or do they charge the yearly fees in July itself, am a but foggy there. Card expires in November.

There is no new card offered by Jet, but Citibank are offering you the option of switching to one of their other cards, with minimal fuss.

As for the fees, when I switched, they credited me with the proportional fees left over in my billing year and transferred the amount over to the new card.

I made the switch a couple of months ago, and nothing changed. I still log in using the same ID and password and all direct debit arrangements remain intact. Even though you get a new Citibank card, it's all linked to the same overall account.




There is no new card offered by Jet, but Citibank are offering you the option of switching to one of their other cards, with minimal fuss.

As for the fees, when I switched, they credited me with the proportional fees left over in my billing year and transferred the amount over to the new card.

So what is the comparable card with Citi now? I wanna earn air miles only. My monthly billing is around 5-8L.

So what is the comparable card with Citi now? I wanna earn air miles only. My monthly billing is around 5-8L.

http://www.online.citibank.co.in/portal/newgen/cards/tab/citi-premiermiles-card.htm?eOfferCode=INHLPPMR

http://www.online.citibank.co.in/portal/newgen/cards/tab/citi-premiermiles-card.htm?eOfferCode=INHLPPMR

Looks quite decent. What airlines do they use?

DEL-LHR 48,600 incl taxes and fees? Better then JP ^

There is Master card also with the new premier miles. The only difference is that VISA has tie ups with different lounges and Master card has different(Few are common though). Visa has lounges at Hong Kong and Singapore too, so Visa will be my choice.

For all the people who are planning to shift frm JACC, they are giving the option of shifting to Premier miles for 1000 instead of 3000Rs. (Rs.1000 is giving me 2 tickets and 10000 miles, that's a deal)

don't bother with the old one as well. I feel burnt as a Citi customer as a whole. even old customers are not getting the product proposition they signed up on the dotted line for.
Is there any information out on T&C changes for those of us who already have the old MasterCard?

Got the letter for close of programme today and 2 hours later got my latest bill where they have put the annual maintainence charges, interesting.

Got the letter for close of programme today and 2 hours later got my latest bill where they have put the annual maintainence charges, interesting.

I presume that they're going to have to give a statement credit for the pro-rated un-used membership fee (essentially, almost all of it)?

Is there any information out on T&C changes for those of us who already have the old MasterCard?

Jet Airways is gone as a redemption partner for the existing ones as well. So is Kingfisher (not that it matters much)

Looks quite decent. What airlines do they use?

DEL-LHR 48,600 incl taxes and fees? Better then JP ^

that is Jet airways again. however, taxes and fees are Rs. 33K (not inclusive). in comparison, you get the same ticket as 54K JP miles and 21K INR as taxes and fees. so, the monetary difference is high.although with PM you will get booked into a revenue fare class and with JP into an award fare class.

...you will get booked into a revenue fare class and with JP into an award fare class.

Which would (correct me if I am wrong) make all the difference in the event of an op-up chance or miles/vouchers upgrade...

Which would (correct me if I am wrong) make all the difference in the event of an op-up chance or miles/vouchers upgrade...

So that is actually better then no? Technically we should have better space then through JP?

So that is actually better then no? Technically we should have better space then through JP?

yes, but take note there is a difference of money involved as well...

and yes, you are getting 45k miles on AI. 52k miles on LH as well, with similar taxes.

Jet Airways is gone as a redemption partner for the existing ones as well.
I saw that and I for one shan't miss them.

Didn't notice any other changes (not that I looked too hard!).

yes, but take note there is a difference of money involved as well...

and yes, you are getting 45k miles on AI. 52k miles on LH as well, with similar taxes.

But you also earn miles back right? So is availability as good as if they have a seat available Citi can get it for you?

Jet Website speaks of a new co-brand card partner - I suspect it might be Amex? Given that Amex is no longer issuing the Air India card and to my knowledge the Kingfisher card either.http://www.jetairways.com/EN/IN/JetPrivilege/Partners/CoBrandCard/CitiBankIndia.aspx

Jet Airways is committed to delivering you a superior travel experience through its products and services. With an opportunity to offer our JetPrivilege members with a wider option of card products to choose from, In the days to come we will contact you to offer you a very rewarding and an even richer co-brand credit card programme with a new bank partner.



We continue to look forward to serving you in the future with our new co-brand credit card.

But you also earn miles back right? So is availability as good as if they have a seat available Citi can get it for you?

i did not account the earn miles back bit. I wont know about the seat availbility for sure though.

Jet Website speaks of a new co-brand card partner - I suspect it might be Amex? Given that Amex is no longer issuing the Air India card and to my knowledge the Kingfisher card either.http://www.jetairways.com/EN/IN/JetPrivilege/Partners/CoBrandCard/CitiBankIndia.aspx

Jet Airways is committed to delivering you a superior travel experience through its products and services. With an opportunity to offer our JetPrivilege members with a wider option of card products to choose from, In the days to come we will contact you to offer you a very rewarding and an even richer co-brand credit card programme with a new bank partner.



We continue to look forward to serving you in the future with our new co-brand credit card.

I was talking to my sources in Amex a few day back and they were swearing by how unbreakable the Citi-Jet deal was since it was the best in india. not sure if this amex-jet partnership is for sure but given everyone is jumping around, anything is possible!!!!!!

i did not account the earn miles back bit. I wont know about the seat availbility for sure though.

I am starting to like this though.

Earning miles on redeemed ticket plus possibility to use upgrade voucher , this could actually be nice.

Earning miles on redeemed ticket plus possibility to use upgrade voucher , this could actually be nice.
I'm already riding my horse :D

I'm already riding my horse :D

how many tickets did you encash so far ;)

with the closure of JACC the endless source of Upgrade instruments is coming to an end, till the time JA ties up with a new bank (or announces their tie-up if already cooking).

do you think this will lead to some seats going 'empty' now in premiere (international), since there won't be enough vouchers going around the system anymore. And with tier renewal/achievement, you can only get at best 5-8 vouchers per annum.

I personally don't find the upgrade with miles option too beneficial, so I discount the possibility that people will be falling over each other to upgrade with miles.

Just got off the phone with citibank. They are offering premier miles card for 1000 rupee per annum plus 1000 rupees renewal fee. I only get 10k points bonus and no free tickets. On renewal I will get 3000 points. Earning 10 points for airline transactions per 100 rupees capped at 5lac per annum. Other transactions at 4 points per 100 rupees. Option of MasterCard and visa both. Mc is chip based, visa is not. Lounge information she did not have, will call me back with the information in a couple of hours. My credit limit remain the same. And the yearly fee will be returned on pro rata basis. I should be saying yes by wn of day, unless someone can suggest me a better card by end of day. And redeeming options are the website itself for all airlines, or transfer to air India, Thai, Cathay and I think Singapore. Also option to redeem for car rental and hotels.

I checked Asia Miles website - through Premier Miles you can redeem tickets and earn miles on the a whole bunch of Airlines including Jet Airways

Here is full list -

https://www.asiamiles.com/am/en/earn/airlines?WAright=RHEarnMiles

Avoid chip cards whenever possible. Banks may say that it prevents fraud, but what it actually prevents is liability from them. If somebody else gets their hands on your card/makes a copy of the chip, then you are SOL...

Same problem with programs like Verified by Visa...

Avoid chip cards whenever possible. Banks may say that it prevents fraud, but what it actually prevents is liability from them. If somebody else gets their hands on your card/makes a copy of the chip, then you are SOL...

Same problem with programs like Verified by Visa...

a) how easy do you think is it to skim a chip (a magnetic strip is very easy to skim using an appropriate reader.

b) Verified by Visa/ MasterCard SecureCode are an added layer of protection for internet transactions. obviously if you reveal your pin to someone then you should be liable

a) how easy do you think is it to skim a chip (a magnetic strip is very easy to skim using an appropriate reader.

b) Verified by Visa/ MasterCard SecureCode are an added layer of protection for internet transactions. obviously if you reveal your pin to someone then you should be liable

a) It's not particularly easy, but it can be done. And that's a problem.

b) It's not always as clear cut as revealing your pin. If you get a keylogger virus on your computer, and the hacker uses your card and pin to order lakhs worth of stuff, should you be liable?

Without a chip card, the bank will be liable in pretty much all cases of fraud. With a chip card, that liability gets passed on to the consumer.

b) It's not always as clear cut as revealing your pin. If you get a keylogger virus on your computer, and the hacker uses your card and pin to order lakhs worth of stuff, should you be liable?

With a chip card, that liability gets passed on to the consumer.

can you produce some T&C from a chip card to prove your point? and both the cases you talk about are far-fetched instances, or so I believe.

Just got off the phone with citibank. They are offering premier miles card for 1000 rupee per annum plus 1000 rupees renewal fee. I only get 10k points bonus and no free tickets. On renewal I will get 3000 points. Earning 10 points for airline transactions per 100 rupees capped at 5lac per annum. Other transactions at 4 points per 100 rupees. Option of MasterCard and visa both. Mc is chip based, visa is not. Lounge information she did not have, will call me back with the information in a couple of hours. My credit limit remain the same. And the yearly fee will be returned on pro rata basis. I should be saying yes by wn of day, unless someone can suggest me a better card by end of day. And redeeming options are the website itself for all airlines, or transfer to air India, Thai, Cathay and I think Singapore. Also option to redeem for car rental and hotels.

They have changed their product offerring from last year. I was considering getting this card last year, but I did not. At that point, they had only mastercard and no visa, but the added features they have TAKEN AWAY is:

1. Transfer of miles to Jet of KF
2. 1 FREE ticket for every 1 lac spend. Capped at 3 tiks an year
3. Priority pass base membership
4. Fraud Protection
5. 5000 MILES on renewal.

Though I think on an ovreall basis they have a decent product. They have increased the miles earning rate from 2.5 per 100 to 4 per 100. And have reduced the annual fee too.

Guess, with the lack of options in the market, people would be opting for this..

.1. Transfer of miles to Jet of KF2. 1 FREE ticket for every 1 lac spend. Capped at 3 tiks an year
3. Priority pass base membership
4. Fraud Protection
5. 5000 MILES on renewal.


1. has gone for everyone includiing old card olders.there is also a cap of 5 lakhs on the new card for airfare 10 miles/100 rs. and like another member pointed earlier, the visa version has 5 lounge trips per quarter limitation.

I am still trying to get a confirmation about the rest of it, if they moved the entire product paradigm to the new one altogether or old ones remain for the old product

Have used a credit card for last 5 years, my dads for last 15 years and I have never had these issues. Once my card was supposedly compromised and Citibank on their own called, denied that transaction and changed my card number. Once more they called and asked if I was doing a particular transaction, I said no and the charge was denied. So on a personal level I am pretty happy with their fraud detection. Heck they even cancelled a genuine transaction I was doing at. A Paris train station, when I had exactly 4 min to catch a train to belgium. As I used my dads reserve card, poor guy called me and I was so messed up cause of the way the day had gone and I just couldn't miss that train, I pretty much told him how dare you deny my card. But I was happy they were doing a good job.

On the case of chip cards,. I did some reading, nothing came up where it says I will be responsible. The choice of cards will be based on lounge access, where mc has no quarterly limit but limited to lounges only in metros, whereas visa has a 5 visits a quarter limit but can be used at hong king, Singapore, Vancouver and a coupe o other places besides India.

Can anybody tell me are the visa based lounges in India Bette than the MasterCard ones. Have been to plaza lounge in Hyderabad and the one in international departures in Bombay using my MasterCard.

b) It's not always as clear cut as revealing your pin. If you get a keylogger virus on your computer, and the hacker uses your card and pin to order lakhs worth of stuff, should you be liable?

With a chip card, that liability gets passed on to the consumer.

can you produce some T&C from a chip card to prove your point? and both the cases you talk about are far-fetched instances, or so I believe.

I don't have a chip card, nor do I know someone who has one, so I can't check... But that's my understanding anyway, based on a guy I know who lost his card and then had to pay Rs thousands because he didn't report until after the transactions were done.

..............

Can anybody tell me are the visa based lounges in India Bette than the MasterCard ones. Have been to plaza lounge in Hyderabad and the one in international departures in Bombay using my MasterCard.

Actually citibank is quite good at their job when it comes to fraud protection. My mom has an add on card from my JACC Plat, and once by mistake she tried using it to withdraw cash at an atm, instead of her debit card. They blocked the withdrawal, called me in London to say the card has been blocked as they are detecting fraud because I have never withdrawn cash from my CC, so this doesn't fall in my "normal pattern of transactions". And once I gave them a confirmation, that it was a mistake, they simple removed the block..

As for lounges, they are pretty much the same, coz they are run by pretty much the same group.. The Plaza lounges are better than the Clipper lounges, from days of yore..

did a quick analysis of JACC Plat vs Citi PM card

JACC Plat offered the lounge access to a few more cities, which will be missing, irrespective of a MC or Visa card (BLR, MAA, GOI, PNQ, among others)

On the bright side- Citi PM Visa will allow access to a few International Lounges.. And if Plaza Lounges expand, this list could expand too (fingers crossed).

JACC offered an extra 1000 miles on renewal, a free ticket on renewal, 5% disc on domestic tickets, 3% disc on intl tickets, an upgrade voucher everynow and then and the extra luggage allowance..

Citi PM on the other hand will allow redemption across airlines and the extar 2 miles/Rs. 100 for ailines booking, capped at Rs. 5 Lac though. And is Rs.1500 lighter on the wallet..

On the whole I think I will miss JACC Plat :(

Jet Airways clearly wants to move this 'loyal' customer base to its new credit card partner. So looks like it has on its own initiative declared a new offer for triple JP Miles (over and above the miles offered by Citi) for spends till July 2012 when the card becomes extinct. They also say they will offer the new proposition by that date, so hold on to the card. Obviously, Citi is in the meanwhile trying to convert everyone to the Citi PM credit card. They definitely separated on not so good terms I believe....

Here is the text from the website:

Retain your Jet Airways Citibank Credit Card and earn TRIPLE JPMiles



This is in reference to the Jet Airways Citibank Credit Card programme partnership. As you may be aware, Jet Airways and Citibank have mutually decided not to continue with the co-brand credit programme partnership beyond 15th July, 2012.



Over the years, the Jet Airways network has expanded and Jet Airways and JetKonnect now serve 56 cities in India and 24 destinations worldwide. In order to cater to the growing travelling audience and our members residing in and beyond the top metro cities, Jet Airways has decided not to continue the exclusive arrangement with Citibank, but instead, will now associate with more banking partners so as to compliment our growing network, and enable us to serve the diverse needs of our guests.



Jet Airways is committed to delivering to you, a superior travel experience through its products and services. Our decision to associate with multiple banks that have a larger footprint now presents us with new opportunities to offer our customers a wider range of card products.



Before 15th July, 2012, we will announce an exclusive offer that introduces the new Jet Airways co-brand credit card programme partnership.



The Jet Airways Citibank Bonus JPMiles Offer In the interim, do continue using your Jet Airways Citibank Credit Card (JACC) until 15th July, 2012 and every spend between now and 15th July, 2012*, will entitle you to earn the base plus triple JPMiles. This offer is applicable to all JACC card holders – Platinum, Titanium and Citibusiness.



Example: A Jet Airways Citibank Platinum credit card holder earns 4 base JPMiles for every Rs. 100 spent. During the offer period, the member will earn 4 base JPMiles + a bonus of 12 JPMiles, i.e. a total of 16 JPMiles for every Rs.100/- spent.



About JetPrivilege With JetPrivilege, the globally recognized and award-winning rewards programme, you have the ability to earn JPMiles with Jet Airways, JetKonnect and over 100 globally recognized brands across various categories. These JPMiles can be redeemed for Award flights to over 600 destinations worldwide, on over 6000 weekly flights across the Jet Airways and JetKonnect network, as well as that of our 24 international airline partners.



Once again, we thank you for your continued patronage. We look forward to having you enjoy the benefits of the new co-brand credit card programme partnership that we shall announce before 15th July, 2012. Until then, do enjoy the Triple Bonus JPMiles Offer.

The plot thickens.. So now we need to chose our loyalty between Jet Airways and Citibank.. interesting..

Jet Airways clearly wants to move this 'loyal' customer base to its new credit card partner. So looks like it has on its own initiative declared a new offer for triple JP Miles (over and above the miles offered by Citi) for spends till July 2012 when the card becomes extinct. They also say they will offer the new proposition by that date, so hold on to the card. Obviously, Citi is in the meanwhile trying to convert everyone to the Citi PM credit card. They definitely separated on not so good terms I believe....

That's still nearly two months, at least, until they have an alternative in place.

And whilst it's increasing obvious that something did go wrong, that caused Citibank to call it off, all those paragraphs of JetSpew are quite appalling, really. "Don't worry, we'll try to figure something out" is not exactly a confident message (not that they had much of a choice).

So my new laptop is going to earn me 22500 jpmiles versus 5600 potential flying returns points. Tough choice.

I just talked at length to one of the guys in Citi who had to take the tough call (not alone but with the whole Citi bandwagon). He did not directly come across on this question, but yes, sounded like there was a loaded gun on Citi's head and they had to then take the call that they won't give into Jet's demands anymore..... one of them was the lose the exclusivity bit. He described the circumstances of breaking up with Jet Airways as the need of the hour. ;)


More so, the existing MasterCards will also move to the new offering in a few days, and Citi will roll out communication on that shortly. Which will also mean the 5 lac spend cap on the old card holders, the new fee structure, the new 4 miles/100 structure, the going away of the priority pass, fraud protection guarantee etc.

He also told me that there were new partners coming in 7 days... the proponents of the most useless airmile currencies basically (avios and skypesos).

and there will be an interesting promo on certain spends over and above air travel to get 10 miles/100 rs. Damn, I am divided if I should tell or not. Give me some time to decide ;)

Do we have the choice - or does Citi does what they want to? (By automatically moving over your card?)

I gather you mean the existing Premier Miles cards, right??:

More so, the existing MasterCards will also move to the new offering in a few days, and Citi will roll out communication on that shortly. Which will also mean the 5 lac spend cap on the old card holders, the new fee structure, the new 4 miles/100 structure, the going away of the priority pass, fraud protection guarantee etc.

Wirelessly posted (BlackBerry9000/5.0.0.822 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/102)

Thanks for that update A2A - let's see where we end up!

By the way, Jet just sent me that 'retain your card email too' even though I gave it up some time ago already.

So my new laptop is going to earn me 22500 jpmiles versus 5600 potential flying returns points. Tough choice.
Wow, what laptop is this?

So my new laptop is going to earn me 22500 jpmiles versus 5600 potential flying returns points. Tough choice.

you can always take the JP miles and then move on ;) Or is this an urgent decision? I am guessing Citi won't hesitate to have you over a month down the line as well, right?

Do we have the choice - or does Citi does what they want to? (By automatically moving over your card?)

I gather you mean the existing Premier Miles cards, right??:

I did not ask, but it seems they are implying that we will be switched to the new features as per end July 2012. While I don't use my priority pass offered with this product at all, it will be valid for the 12 months it was offered to me for and not renew.

I do mean the existing PM cards (which were only of the MC variant so far).

Jet Airways clearly wants to move this 'loyal' customer base to its new credit card partner. So looks like it has on its own initiative declared a new offer for triple JP Miles (over and above the miles offered by Citi) for spends till July 2012 when the card becomes extinct. They also say they will offer the new proposition by that date, so hold on to the card. Obviously, Citi is in the meanwhile trying to convert everyone to the Citi PM credit card. They definitely separated on not so good terms I believe....

The offer is for all the Jet cards. Even Titanium cardholders benefit. Would really be interesting to understand this sudden act of desperation from Jet. And wonder if Citibank will respond with an equally desperate offer - the current one is not as interesting

The offer is for all the Jet cards. Even Titanium cardholders benefit. Would really be interesting to understand this sudden act of desperation from Jet. And wonder if Citibank will respond with an equally desperate offer - the current one is not as interesting

from the sense of it I get, Citi is in control of the situation (they obviously have a) a new product to replace, b) the direct access to the customer since cards are issued by them, c) more points of communication, d) and first mover advantage in this situation.

Looks like Jet thought Citi would beg and plead to hold on, but Citi said F*** U and pulled the trigger. so, Jet -0, Citi - 1.

Jet needs to realise they can't switch cards like that. everyone who is a JACC holder or was one has a credit approval process inside Citi which gave them that card, whosoever they are going to next will have different risk and credit appraisal processes and views on CIBIL ratings, and hence, may or may not get the new Jet co-branded card.

Wirelessly posted (BlackBerry9000/5.0.0.822 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/102)

The offer is for all the Jet cards. Even Titanium cardholders benefit. Would really be interesting to understand this sudden act of desperation from Jet. And wonder if Citibank will respond with an equally desperate offer - the current one is not as interesting

from the sense of it I get, Citi is in control of the situation (they obviously have a) a new product to replace, b) the direct access to the customer since cards are issued by them, c) more points of communication, d) and first mover advantage in this situation.

Looks like Jet thought Citi would beg and plead to hold on, but Citi said F*** U and pulled the trigger. so, Jet -0, Citi - 1.

Jet needs to realise they can't switch cards like that. everyone who is a JACC holder or was one has a credit approval process inside Citi which gave them that card, whosoever they are going to next will have different risk and credit appraisal processes and views on CIBIL ratings, and hence, may or may not get the new Jet co-branded card.

True.

And there will also be people who may not be interested in going through the application process all over again with a new issuer.

Citibank do make switching from one to another easy and one call followed by a call back is all it took. Whichever issuer Jet goes to will have to start the verification process all over again. Not fun for anyone involved, especially when done in bulk.

Since I was one of the people around here professing PM over JACC, I was taken aback when PM was redesigned as well. Here is my rant if you want to read it over ;)

http://boardingarea.com/blogs/livefromalounge/2012/05/23/burn-notice-citibank-and-jet-airways-friends-turning-foes/

Wow, what laptop is this?

Alienware m14rx2 i7 38hundred something processor, basically need it for my flight simulation needs. My old one lasted 4 years and finally gave up.

The Citibank lady called again and asking to move over. After reading triple mile offer I was not very sure. SHe said please hurry as it is limited time offer. She says it is valid upto 30th June but they may shut it early also.

As per jet all purchases between 1st may and 15th July get triple miles.

However, seeing the changes on the premier miles site over last week and the way they have been changing t&c I am not very sure About the card.

I checked out their redemption and a Bom-del will cost 20900 points on jet plus some 1200 rupees compared to 9500 points plus 229 odd rupees on flying returns website. So unless someone is okay redeeming air India tickets, ( domestically) the card is not that great a deal redemption wise. Earning wise yes but not otherwise.

Have told them i need a week. Waiting for better goodies to come from both sides.

I checked out their redemption and a Bom-del will cost 20900 points on jet plus some 1200 rupees compared to 9500 points plus 229 odd rupees on flying returns website. So unless someone is okay redeeming air India tickets, ( domestically) the card is not that great a deal redemption wise. Earning wise yes but not otherwise.


20900 would be either for a one way biz or return tix in y. Is 9500 in air India a similar comparison?

My statement date is tomorrow, I changed my card to Premier miles card today. If I should have waited till tomorrow I should have got triple miles. I called citibank and I conveyed the same, they told that they cant do much and they are taking the issue with Jet for coming up with something like this. Even when saying goodbye Jet screwed me:(

20900 would be either for a one way biz or return tix in y. Is 9500 in air India a similar comparison?

Both are one way economy ticket. 20900 is on premier miles website (only way to redeem jet) and the same miles and cost is applicable to booking air India ticket on premier miles website

However, If I transfer the miles to my flying returns account and redeem from the flying returns website, it will only cost me 9500 points and some change.

My statement date is tomorrow, I changed my card to Premier miles card today. If I should have waited till tomorrow I should have got triple miles. I called citibank and I conveyed the same, they told that they cant do much and they are taking the issue with Jet for coming up with something like this. Even when saying goodbye Jet screwed me:(

Don't worry. Your current balance will still be moved to jet account and premier miles counter will start from zero. So, if eligible u do get triple miles on this spend.

20900 would be either for a one way biz or return tix in y. Is 9500 in air India a similar comparison?

Both are one way economy ticket. 20900 is on premier miles website (only way to redeem jet) and the same miles and cost is applicable to booking air India ticket on premier miles website

However, If I transfer the miles to my flying returns account and redeem from the flying returns website, it will only cost me 9500 points and some change.

One way jet fsc bom del costs 10450 plus taxes. One way jet konnect costs 8400 plus taxes. This is for the premier miles portal redemption.

Something is not right. Can you pm me the dates you are checking for and I can come back to you.

this was bound to happen sooner rather than later....i had already switched to the premier miles card earlier this year....

Jet needs to realise they can't switch cards like that. everyone who is a JACC holder or was one has a credit approval process inside Citi which gave them that card, whosoever they are going to next will have different risk and credit appraisal processes and views on CIBIL ratings, and hence, may or may not get the new Jet co-branded card.
This is true. What might push me over to PM over Jet is the simple fact that with the former, at least I can be confident of getting a redemption, even if its only available on AI domestic

Looks like Jet thought Citi would beg and plead to hold on, but Citi said F*** U and pulled the trigger. so, Jet -0, Citi - 1.

Well, good for Citi on that count. Seriously, what was Jet thinking - playing chicken against a USD 65 billion revenue company? Lalaji should get his head out of his ...

Well, good for Citi on that count. Seriously, what was Jet thinking - playing chicken against a USD 65 billion revenue company? Lalaji should get his head out of his ...

Got a email from Jet and Citi today to stick with them. I hate Jet so Citi it is. Yeah they might offer lesser value but hey at least you get a seat. In the last year I have not got one seat from Jet despite wait listing 6-7 times on the LHR route.

Got 1.1 Million in the JP bank account now! They have a clicking clock on them now though. First set start to expire end of this year.

Well, unless one is tethered to JP, the PM alternative is a good enough option. There's more choice (and, most importantly) availability, even if the points requirement may end up being higher.

Got 1.1 Million in the JP bank account now! They have a clicking clock on them now though. First set start to expire end of this year.
What are you waiting for? So many JetPartners to choose from (with availability and some with a significantly smaller cash component).

Get on it!

What are you waiting for? So many JetPartners to choose from (with availability and some with a significantly smaller cash component).

Get on it!

My plans change too often and I need to book 3-7 days before the flight that's why I can't use partner redemption's.

Also you tried to redeem via a partner through Jet? Its impossible! You email them and then get a reply back after a few days only to email them again and then again a few days.

My plans change too often and I need to book 3-7 days before the flight that's why I can't use partner redemption's.

Also you tried to redeem via a partner through Jet? Its impossible! You email them and then get a reply back after a few days only to email them again and then again a few days.

I have successfully and happily redeemed on both Delta and Cathay (all but once in J) without a problem. And in this aspect at least, I can't fault the Jet staff. My experience has always been making the request through the website followed by a phone call within a few hours.

The process rather efficient and the staff rather competent - both quite shocking given Jet's typically abysmal standards when it comes to efficiency and competency.

Paying for the tickets was a whole different story, but I believe the drama is amplified when using American Express.

The inability to change dates is an annoyance definitely. Whilst my trips are usually planned long in advance, there is a big chance of last-minute changes. Fortunately I haven't needed to yet. Either way, the choice came down to losing the points because of inability to travel as planned or losing the points because they expired.

I have successfully and happily redeemed on both Delta and Cathay (all but once in J) without a problem. And in this aspect at least, I can't fault the Jet staff. My experience has always been making the request through the website followed by a phone call within a few hours.

The process rather efficient and the staff rather competent - both quite shocking given Jet's typically abysmal standards when it comes to efficiency and competency.

Paying for the tickets was a whole different story, but I believe the drama is amplified when using American Express.

The inability to change dates is an annoyance definitely. Whilst my trips are usually planned long in advance, there is a big chance of last-minute changes. Fortunately I haven't needed to yet. Either way, the choice came down to losing the points because of inability to travel as planned or losing the points because they expired.

Can you tell us the exact routing and miles redeemed for those routes? Lack of such information about partner redemptions is my biggest issue with JPesos.

Bombay-Amsterdam was 62,000 points each way on Delta (compared to 54,000 points on Jet); the cash component was approximately Rs 900 on Delta (compared to around Rs 14,000 on Jet)

Bombay-Hong Kong was 50,000 points each way on Cathay (compared to 40,000 points on Jet); the cash component was approximately Rs 800 on Cathay (compared to around Rs 11,000 on Jet)


* the cash component is higher on the return, regardless of airline, because of European taxes (eg: it can be as much as Rs 32,000 + on Jet, for the Delta flight, it was around Rs 11,000).

** I've done a Cathay redemption fairly recently, so the numbers should be largely the same. It's been a few months since I redeemed on Delta, so there may have been a change (I will know more when I attempt to redeem again in a few weeks).

I just talked at length to one of the guys in Citi who had to take the tough call (not alone but with the whole Citi bandwagon). He did not directly come across on this question, but yes, sounded like there was a loaded gun on Citi's head and they had to then take the call that they won't give into Jet's demands anymore..... one of them was the lose the exclusivity bit. He described the circumstances of breaking up with Jet Airways as the need of the hour. ;)


More so, the existing MasterCards will also move to the new offering in a few days, and Citi will roll out communication on that shortly. Which will also mean the 5 lac spend cap on the old card holders, the new fee structure, the new 4 miles/100 structure, the going away of the priority pass, fraud protection guarantee etc.

He also told me that there were new partners coming in 7 days... the proponents of the most useless airmile currencies basically (avios and skypesos).

and there will be an interesting promo on certain spends over and above air travel to get 10 miles/100 rs. Damn, I am divided if I should tell or not. Give me some time to decide ;)

Hi A2A,
You mentioned
"Which will also mean the 5 lac spend cap on the old card holders"

Do you mean PM will get a 5 lac spend cap ? or are you talking about some other card.

Hi A2A,
You mentioned
"Which will also mean the 5 lac spend cap on the old card holders"

Do you mean PM will get a 5 lac spend cap ? or are you talking about some other card.

the Visa version has a 5 lakh rs. cap, in the sense, you earn 10 PM/100 on the first 5 lakh rs. worth of air tix you buy (with airlines or on the PM portal) in a year. all the other air travel spend by these modes after that will attract 4 PM/100.

they will put this cap on the existing product as well, IIRC, from Aug 1, 2012. official communication to go out shortly

One way jet fsc bom del costs 10450 plus taxes. One way jet konnect costs 8400 plus taxes. This is for the premier miles portal redemption.

Something is not right. Can you pm me the dates you are checking for and I can come back to you.

I think he is checking flights for travel withing 2 days of booking.

Premier miles FAQ says
""If you wish to book a flight within 3 days of departure, you will have to pay double the miles required upto one day prior to departure and 2.5 times the miles required for flights on day of departure.""
i.e BOM DEL normal miles before 3 days of departure : 10450 miles
within 3 days and and more than 1 day : 20900 miles
withing 1 day of travel : 26125 miles
Thats a lot of miles for last day travels :-)

Also they take away a good amount if you cancel the ticket
"'"
Redemption Booking Modification and Cancellation Rules

Following charges will be levied for modification or cancellation of your redemption booking:

Before 3 days prior to departure or check-in: 25% of (Miles + Cash) paid for the redemption booking or 2,000 Miles, whichever is higher.
From 3 days to 1 day prior to departure or check-in: 50% of (Miles + Cash) paid for the redemption booking or 2,000 Miles, whichever is higher.
We do not allow any refund for the cancellation or changes done on or after the day of departure or check-in.
The refunded miles after deducting the cancellation charges will be credited back to your PremierMiles rewards account within 20 working days of cancellation. These Miles will reflect in the next statement generated for your PremierMiles credit card.
Refund amount, if any, will be credited back to your PremierMiles Credit Card within 15 days of cancellation.
"""


Jet was only charging 500 miles for change or cancel on their miles and jet refunded all the taxes.

I think he is checking flights for travel withing 2 days of booking.

Premier miles FAQ says
""If you wish to book a flight within 3 days of departure, you will have to pay double the miles required upto one day prior to departure and 2.5 times the miles required for flights on day of departure.""
i.e BOM DEL normal miles before 3 days of departure : 10450 miles
within 3 days and and more than 1 day : 20900 miles
withing 1 day of travel : 26125 miles
Thats a lot of miles for last day travels :-)

Also they take away a good amount if you cancel the ticket
"'"
Redemption Booking Modification and Cancellation Rules

Following charges will be levied for modification or cancellation of your redemption booking:

Before 3 days prior to departure or check-in: 25% of (Miles + Cash) paid for the redemption booking or 2,000 Miles, whichever is higher.
From 3 days to 1 day prior to departure or check-in: 50% of (Miles + Cash) paid for the redemption booking or 2,000 Miles, whichever is higher.
We do not allow any refund for the cancellation or changes done on or after the day of departure or check-in.
The refunded miles after deducting the cancellation charges will be credited back to your PremierMiles rewards account within 20 working days of cancellation. These Miles will reflect in the next statement generated for your PremierMiles credit card.
Refund amount, if any, will be credited back to your PremierMiles Credit Card within 15 days of cancellation.
"""


Jet was only charging 500 miles for change or cancel on their miles and jet refunded all the taxes.

While I did not discover this on the T&C (did not read them yet) I did experiement and find out the same thing yesterday. but there is no alternative ;)

I would guess a good strategy would be to keep some miles handy in the JP account and other FF accounts (AI) for a last minute need. Usually,

a) I don't tend to book domestic on miles unless the value proposition is too good (for instance an award seat bom-del on 9w fsc v/s paying 9k rs for the same)
b) I don't tend to change my personal travel plans much once fixed. so, I book in advance well enough and try and stick with it.

So where is Jet taking its business to, anyone heard? Amex, given that they have no airline loyalty card anymore?

So where is Jet taking its business to, anyone heard? Amex, given that they have no airline loyalty card anymore?

Amex has the Air India Flying Returns Charge Card...

They used to have the Indian Airlines credit card as well.

Amex has the Air India Flying Returns Charge Card...

It does, but its more like a dirty laundry card. You have to click on "other cards" to even land up on it. It does not come up as an option on "Popular cards" or "Travel cards"

So where is Jet taking its business to, anyone heard? Amex, given that they have no airline loyalty card anymore?

9w is in 'talks' with more than 1 bank at this moment. I am sure Amex is on that discussion, but it could as well be ICICI Bank. It won't be a StanC or an HSBC etc since they don't have much experience in travel credit cards as a whole, and enough of a card base in India in the first place.

but it could as well be ICICI Bank
I hope not - I've not heard anything good about their card customer service

It does, but its more like a dirty laundry card. You have to click on "other cards" to even land up on it. It does not come up as an option on "Popular cards" or "Travel cards"
It's not particularly generous either...

2.5 miles/100 rupees

They spoke about reach to more cities in India. Probably a card which allows customers from tier 2 cities as well.

They spoke about reach to more cities in India. Probably a card which allows customers from tier 2 cities as well.

Bharatiya Grameen Karporative Bank ?

Bharatiya Grameen Karporative Bank ?

Lol..

If they want reach beyond Tier-1 cities, it doesn't get any better than SBI...

If they want reach beyond Tier-1 cities, it doesn't get any better than SBI...

where the service sucks bigtime.

where the service sucks bigtime.

Then it's a match made in heaven!

where the service sucks bigtime.

Agreed. Service and PSU generally cannot be said in the same sentence. But if you want reach, there is no better option...

FWIW, the family members I have with SBI credit cards have no complaints. But proactive service is definitely not going to happen.

Then it's a match made in heaven!

:D

FWIW, the family members I have with SBI credit cards have no complaints. But proactive service is definitely not going to happen.

i get bill-pay alerts (the billdesk kinds) for a card I cancelled maybe 4 years ago. beat that, will ya?

Anybody aware of what happens to Citibank Ultima card holders who get the 9W Platinum Tier and 50K JP miles?

So where is Jet taking its business to, anyone heard? Amex, given that they have no airline loyalty card anymore?

Amex has tied up with Indigo Airlines(& Taj Hotels) for their new travel card.

http://www.americanexpress.com/india/platinum-travel-credit-card

Amex is offering this card in place of the Kingfisher card

Bombay-Amsterdam was 62,000 points each way on Delta (compared to 54,000 points on Jet); the cash component was approximately Rs 900 on Delta (compared to around Rs 14,000 on Jet)

Bombay-Hong Kong was 50,000 points each way on Cathay (compared to 40,000 points on Jet); the cash component was approximately Rs 800 on Cathay (compared to around Rs 11,000 on Jet)


Y-class redemption, I assume?

Amex has tied up with Indigo Airlines(& Taj Hotels) for their new travel card.

http://www.americanexpress.com/india/platinum-travel-credit-card

Amex is offering this card in place of the Kingfisher card

yes, but this is not a co-branded card. a co-branded airline credit card typically offers the holder benefits on the airline that it sports the logo of. discounts, cashbacks, mileage currency, extra weight allowance, EQMs are some of these benefits that come to mind.

Y-class redemption, I assume?

Nope, business.

For Y redemption, the mileage requirement is half that, and the cash component is only marginally smaller.

Anybody aware of what happens to Citibank Ultima card holders who get the 9W Platinum Tier and 50K JP miles?

the website still states that the offer is still valid for those customers.... don't know if it is an oversight or really the case.

yes, but this is not a co-branded card. a co-branded airline credit card typically offers the holder benefits on the airline that it sports the logo of. discounts, cashbacks, mileage currency, extra weight allowance, EQMs are some of these benefits that come to mind.

True that!
Is Amex likely to tie up with Jet?
Given their recent issues with KF they will be extremely reluctant to launch a co branded in a hurry!

Citi has wholely put the blame on 9w. they say 9w wanted to pull out with immediate effect...brings me to think on the following lines:

a) Jet was not happy that citi brought out an airline-agnostic travel credit card which they saw as a threat to their co-branded product
b) jet then did not want to support a product where people could be 'earning' JP miles without holding the jet citi card.

I think I'm going to be generally satisfied with the two cards I have now.

The American Express Platinum as my primary, and the Citibank Premier Miles as the backup.

Neither tethered to a specific FFP and both with their own internal accrual mechanism that can be used for redemption on a number of airlines / hotels / etc etc.

True that!
Is Amex likely to tie up with Jet?
Given their recent issues with KF they will be extremely reluctant to launch a co branded in a hurry!

I am thinking of the day when I will get a communication from AX saying: We have swapped your AX-KF card with an AX-9W card. now go fly 9w rather than flying KF (pun intended!). :D

To the best of my knowledge and experience, Amex is a conservative player, so they will do their due diligence on the deal before signing on. but look around, you'll see, there are only 2-3 big players in the global market which has the expertise in managing products for the frequent traveller. Amex, Citi, Chase...

If their KF product is dead, and obviously an AI product will never be competitive till they got serious people to run the airline, obviously, they are also lurking for a partner airline. and Jet is definitely talking to them. if it plays out or not into a partnership is speculation till an announcement is made!

Nope, business.

For Y redemption, the mileage requirement is half that, and the cash component is only marginally smaller.

Wow - that's fantastic. I'm going to try to score some LX J/F tickets to ZRH for my family later this summer. I'll report back on how it goes.

Does India not have an equivalent card to the AMEX Gold Premier Rewards card here in the US?

Does India not have an equivalent card to the AMEX Gold Premier Rewards card here in the US?

don't rub it in.... :p

I think I'm going to be generally satisfied with the two cards I have now.

The American Express Platinum as my primary, and the Citibank Premier Miles as the backup.

Neither tethered to a specific FFP and both with their own internal accrual mechanism that can be used for redemption on a number of airlines / hotels / etc etc.

The 10X rewards on the Amex Platinum Card for international airline and all hotel bookings made thru their partner Make My Trip has been extremely rewarding (2500 miles for every 10,000 spent).
Unfortunately made the mistake of transferring these points to IT. Now stuck with loads of IT miles which am not able to use.

don't rub it in.... :p

My condolences. Genuinely wasn't aware of your loss. :D

My condolences. Genuinely wasn't aware of your loss. :D

err. notional loss more like it...

The 10X rewards on the Amex Platinum Card for international airline and all hotel bookings made thru their partner Make My Trip has been extremely rewarding (2500 miles for every 10,000 spent).

Thanks for the tip. How do people feel about MR conversion being pegged at 1.6/mile? Esp. when PM converts at 1:1 ratio

Anybody aware of what happens to Citibank Ultima card holders who get the 9W Platinum Tier and 50K JP miles?

this probably won't get affected but i guess we will know for sure soon....

this probably won't get affected but i guess we will know for sure soon....

Spoke with the Ultima team.
They have confirmed this!

Thanks for the tip. How do people feel about MR conversion being pegged at 1.6/mile? Esp. when PM converts at 1:1 ratio

On Amex Plat: (Thru Make My Trip )
Rs 100 = 25MR = 15.6 miles

On PM Card: (On Airlines spends )
Rs 100 = 10PM = 10 miles

On Amex Plat: (Thru Make My Trip )
Rs 100 = 25MR = 15.6 miles

On PM Card: (On Airlines spends )
Rs 100 = 10PM = 10 miles

But then you have to depend on the poor customer service from Makemytrip when you want to change or cancel

On Amex Plat: (Thru Make My Trip )
Rs 100 = 25MR = 15.6 miles

On PM Card: (On Airlines spends )
Rs 100 = 10PM = 10 miles

Do note, MMT may not give you all the fares/routings.... with PM, any airline spend. I think they look for the merchant code and just figure it out like that.

is there no 10x on the AX Travel services offered with the AXPlat?

On Amex Plat: (Thru Make My Trip )
Rs 100 = 25MR = 15.6 miles

On PM Card: (On Airlines spends )
Rs 100 = 10PM = 10 miles

But then you have to depend on the poor customer service from Makemytrip when you want to change or cancel

Not to mention the slightly higher fares and fees on make my trip compared to cheaper fares on airline website.

And you lose the web-booking mileage bonus. On AI, that's 500 miles - a significant loss.

Earn triple JP miles on your JACC between now and 15th July.

http://www.jetairways.com/EN/BE/JetPrivilege/Promotions/CoBrandCard/TripleBonusJPMiles.aspx

And you lose the web-booking mileage bonus. On AI, that's 500 miles - a significant loss.

Since when..?? I have booked so many tickets on AI website.. never got any miles for booking online with them..!!!

Since when..?? I have booked so many tickets on AI website.. never got any miles for booking online with them..!!!
https://www.flyingreturns.co.in/html/web_booking.php
It's worked every time for as long as I can remember.

Why are Citibank so aggressive right now in converting to the PM card? Got a call and she was adamant that I should change now. I told her that I will change after I get my last bucketful of miles with their 4 x promotion running now. Told her to change me over if she wants from 14th July but she wasn't having that.

Looks like they had a bad fall out?

But then you have to depend on the poor customer service from Makemytrip when you want to change or cancel

True that!
Moreover MMT is a 10x partner only until Dec 31, 2012.
Amex may not renew their agreement.

Why are Citibank so aggressive right now in converting to the PM card? Got a call and she was adamant that I should change now. I told her that I will change after I get my last bucketful of miles with their 4 x promotion running now. Told her to change me over if she wants from 14th July but she wasn't having that.

Looks like they had a bad fall out?

I was informed that if consent for the so called upgrade to the PM card is given before June end only then would the 10K bonus miles be credited.

I was informed that if consent for the so called upgrade to the PM card is given before June end only then would the 10K bonus miles be credited.

No big deal and the 4 x is actually better then the 10k.

Why are Citibank so aggressive right now in converting to the PM card? Got a call and she was adamant that I should change now. I told her that I will change after I get my last bucketful of miles with their 4 x promotion running now. Told her to change me over if she wants from 14th July but she wasn't having that.

Looks like they had a bad fall out?

yes. its a bad fallout with lalaji's cronies pushing around citi. citi clearly wants to get back on 9w ;) while all the strong points are in their favour. i think Citi may be worried to see card cancellations (which you could do anyways!) when the new 9w cobrand product is announced.

yes. its a bad fallout with lalaji's cronies pushing around citi. citi clearly wants to get back on 9w ;) while all the strong points are in their favour. i think Citi may be worried to see card cancellations (which you could do anyways!) when the new 9w cobrand product is announced.

But people are reluctant to change, once they have a card in hand, and that is what citi is playing at.. the first mover advantage..

I have got as many as 4 calls from Citi in less than a week, to convert my card.. I told them to hold off..

I am waiting to see 9W's new partnership, assuming it comes by 30th June.. else I will switch.. I am not very happy with PM's product offering as of now..

I am waiting to see 9W's new partnership, assuming it comes by 30th June.. else I will switch.. I am not very happy with PM's product offering as of now..

if you like the new 9w partnership, will you cancel your citi card?

if you like the new 9w partnership, will you cancel your citi card?

I might just.. Im not very happy with PM's product offering.. and I need something that gives benefit's with Jet in particular.. and that's what I am expecting from a Jet tied up card...

Folks, review of the new premier miles cc (visa) is now up here:

http://boardingarea.com/blogs/livefromalounge/2012/05/27/sunday-plastic-the-new-citibank-premier-miles-credit-card/

Folks, review of the new premier miles cc (visa) is now up here:

http://boardingarea.com/blogs/livefromalounge/2012/05/27/sunday-plastic-the-new-citibank-premier-miles-credit-card/
Good review. Is it clear that JACCs will be grandfathered in at INR1K annum fee for ever or is it just an introductory offer for the 1st year

Good review. Is it clear that JACCs will be grandfathered in at INR1K annum fee for ever or is it just an introductory offer for the 1st year

since i walked away from that card 6 months back, I am not receiving those calls. maybe one of the other members can confirm?

Spoke with the Ultima team.
They have confirmed this!Confirmed *what* exactly??

Not to mention the slightly higher fares and fees on make my trip compared to cheaper fares on airline website.As well as on hotels - sometimes almost 10% extra if you book on MMT.

But people are reluctant to change, once they have a card in hand, and that is what citi is playing at.. the first mover advantage..

I have got as many as 4 calls from Citi in less than a week, to convert my card.. I told them to hold off.. Thank goodness they haven't been calling me - I think I gave them a real piece of my mind last time the dimwits called from Citibank...

I hear that HDFC Bank and American Express are the frontrunners... for the new card(s). one is good news and one not so much! ... will keep you updated!

I hear that HDFC Bank and American Express are the frontrunners... for the new card(s). one is good news and one not so much! ... will keep you updated!
HDFC Bank is good news for me. Which one is yours? ;)

HDFC Bank is good news for me. Which one is yours? ;)

Amex would probably offer more perks but no one wants to accept them anymore.

HDFC Bank is good news for me. Which one is yours? ;)

HDFC stinks in terms of earning rates...

[QUOTE=SuperFlyBoy;18654826]Confirmed *what* exactly??

Ultima card holders continue to get their Jet Airway privileges as before.
50k miles and Platinum Tier with associated benefits.

[QUOTE=SuperFlyBoy;18654826]Confirmed *what* exactly??

Ultima card holders continue to get their Jet Airway privileges as before.
50k miles and Platinum Tier with associated benefits.That's good - I guess!

since i walked away from that card 6 months back, I am not receiving those calls. maybe one of the other members can confirm?

Its Rs.1000 after the the first year too. May be they thought that was one way of keeping the customers.

I'm just trying to max out some Jet miles on the Citi card until the last day.

Do you think that I can change to the Citi PM card (even though I think it's a hopeless option, just like the AmEx Plat card) on the last day itself?

Offer Is valid till 30th June. However on the phone the representative told me that if they get the required number they will shut the offer even earlier than 30th June. My billing cycle is the 18th. I am planning on changing around 20th June.

Offer Is valid till 30th June. However on the phone the representative told me that if they get the required number they will shut the offer even earlier than 30th June. My billing cycle is the 18th. I am planning on changing around 20th June.Personally, I couldn't care less about the PM card.

It's just the billers that have been set up, which will cause a major headache.

I would rather go with the Ultima card.

Waiting to see what Jet is coming out with now...

I'm just trying to max out some Jet miles on the Citi card until the last day.

Do you think that I can change to the Citi PM card (even though I think it's a hopeless option, just like the AmEx Plat card) on the last day itself?

That is exactly what I am planning on doing. I guess only thing we got to loose is the 10k enrollment bonus but then we will get 4 x the miles if we stick on with JACC card till the end.

All depends on how much you spend? My monthly billing is 5-7L so it makes sense for me to stick around as I normally earn 30k a month but due to this promo I should rake in 120k.

I would rather go with the Ultima card.


Do you think its worth it? Only benefit is Jet Plat which is as useful as a ashtray on a motorbike IMHO.

Only benefit is Jet Plat which is as useful as a ashtray on a motorbike IMHO.
^

Only benefit is Jet Plat which is as useful as a ashtray on a motorbike IMHO.
Well if you fly domestic a lot on 9W, the free cancellations and pre-reserve seat feature are pretty useful..

Well if you fly domestic a lot on 9W, the free cancellations and pre-reserve seat feature are pretty useful..

Yeah I guess that is there but if you compare it to other Plat cards out there. With KLM/AF my op-upgrade ratio was 90% when I was a Plat. Could take along a friend to a lounge even if I wasn't flying KLM/AF, they opened up more reward seats for me as a Plat.

My point is that with 9W the Platinum is just a card they give out and not really worthy of the title Platinum.

My point is that with 9W the Platinum is just a card they give out and not really worthy of the title Platinum.
True that.. Though I've noticed a bit of persistence with ground staff does manage to work with op-ups for Plats.. Nowhere close to 90% though.

And yeah, they should have retained the +1 guest rule for lounges, that's pretty shameful.

Whilst the exact date and the banking partner's name is not announced yet (neither can be, because even Jet don't know), the JetPunishment walls seem to have sprung a leak, and the details of their new partnership are now known. This is what Jet will use to ensure Citibank dies within the year.

The on dit is that Sulabh is going to be a full JetPunishment partner, not a mere advertiser like New India Assurance or Cadbury or even Nokia.

See, the Sulabh plan is for JP members to be able to earn points every time they use the facility.

And it couldn't be easier: just swipe and poop. Swipe and poop.

You will also be able to redeem the Jet points for carnets of Sulabh tokens, so there will be no need to search for coins when you really have to go. It's fair value use of Jet Points.

And guess what? Peeing in Sulabh will earn you more points than flying on a Jet plane.

With all these great things being planned, the mighty Citicorp won't look so mighty anymore. They will come crawling to Lalaji and Laliji on their hands and knees before Independence Day, begging for Jet to come back.

See, when Jet want to so something properly (such as the Sulabh partnership) they will take their time to make sure all the kinks are ironed out, all the Ts crossed and all the Is dotted before rolling it out. They don't want to risk a single sandaas without a functioning card reader at the time of rollout.

On the other hand, when it's something trivial that they don't care about (such as Lite to Konnect), they will just blurt it out without a thought.

I might just.. Im not very happy with PM's product offering.. and I need something that gives benefit's with Jet in particular.. and that's what I am expecting from a Jet tied up card...

If that's the case, then even if Jet's new offering is horrific, it will still make sense for you to have a JetCard.

Citibank seem to be going the American Express way with their PM card, where PM is also their equivalent of Membership Rewards.

Whilse you won't get any special benefits on any airline, you will not be tethered to any and will be free to use your earning on any airline you choose.

For me, personally, that is a better option. Because I don't really travel Jet that much anymore. Either they don't go where I want to go, or they do, but the competition is better.

If you're going to travel on Jet a lot and would like benefits specifically on Jet, then go with Jet's new card, however good or poor it may turn out to be.

If you're going to travel on Jet a lot and would like benefits specifically on Jet, then go with Jet's new card, however good or poor it may turn out to be.
But what benefits will there be on this card? With JACC Plat, there was really nothing left except for the accelerated miles on JetAirways.com? Unless this new card brings something substantial on vouchers or JetKonnect lounge access, I'm taking my business to Citi

and now jet airways comes up with a wheel of fortune to take votes on which partner should it partner with. wow. excellent marketing... just telling us how clueless they themselves are. and note, from all the banks there citi is missing ;)

https://https.jetairways.com/EN/IN/JetPrivilege/Partners/CoBrandCard/WheelOfFortune.aspx

and now jet airways comes up with a wheel of fortune to take votes on which partner should it partner with. wow. excellent marketing... just telling us how clueless they themselves are. and note, from all the banks there citi is missing ;)

https://https.jetairways.com/EN/IN/JetPrivilege/Partners/CoBrandCard/WheelOfFortune.aspx

of course citi would be missing....

i don't think i would be getting a jet branded credit card again but out of all the partners the only 2 i would pick are either amex or icici....

of course citi would be missing....

i don't think i would be getting a jet branded credit card again but out of all the partners the only 2 i would pick are either amex or icici....AmEx would surely devalue the JP mileage earning, as would HSBC. Examples are their existing cards.

ICICI is absolutely *horrible* with customer service.

Do you know that the dimwits ICICI transferred a payment (in their system, worked before as well as after, programmed) for a ICICI Bank to ICICI credit card transfer to Punjab National, and would never admit it was their mistake?

We have multitudes of incidents with ICICI that shows their incompetence and complete lack of customer service - absolutely the *wrong* choice!

I would go with StanChart (but have a Emirates card there) or HDFC Bank - they (HDFC) frequently have many benefits for fee-free EMI on purchases and seem like an honest decent bank.

AmEx would surely devalue the JP mileage earning, as would HSBC. Examples are their existing cards.

ICICI is absolutely *horrible* with customer service.

Do you know that the dimwits ICICI transferred a payment (in their system, worked before as well as after, programmed) for a ICICI Bank to ICICI credit card transfer to Punjab National, and would never admit it was their mistake?

We have multitudes of incidents with ICICI that shows their incompetence and complete lack of customer service - absolutely the *wrong* choice!

I would go with StanChart (but have a Emirates card there) or HDFC Bank - they (HDFC) frequently have many benefits for fee-free EMI on purchases and seem like an honest decent bank.

i don't like either amex of icici but i have credit cards from both banks so in the unlikely event that i want to get the jet card then my preference would be either one of these 2....i have too many cards as it is & don't want to get another one from another bank....

9W is letting JP members vote for which bank they want the credit card with.

https://https.jetairways.com/EN/IN/JetPrivilege/Partners/CoBrandCard/WheelOfFortune.aspx

I don't know if it will have any material effect on the final choice of bank partner, but it's interesting nonetheless.

9W is letting JP members vote for which bank they want the credit card with.

https://https.jetairways.com/EN/IN/JetPrivilege/Partners/CoBrandCard/WheelOfFortune.aspx

I don't know if it will have any material effect on the final choice of bank partner, but it's interesting nonetheless.

Funny. Never seen this before from a company.

Funny. Never seen this before from a company.
True, but this kind of vote is not hard to rig in case the results don't turn out how Jet wanted them.

True, but this kind of vote is not hard to rig in case the results don't turn out how Jet wanted them.It's simply a method for Jet to see feedback, nothing more.

Yes, they will go with which bank they can pressure the most to get what they want out of the deal...

Voting for preferred bank allows you to get a annual fee waived... that's worth spending 15 seconds to pick up a bank.

I really don't like this idea though, it just tells that JET is not even sure what they want to do, who they want to partner with. If honestly they cared so much about what we want, they wouldn't break the deal with citi at the first place.

Voting for preferred bank allows you to get a annual fee waived... that's worth spending 15 seconds to pick up a bank.

I really don't like this idea though, it just tells that JET is not even sure what they want to do, who they want to partner with. If honestly they cared so much about what we want, they wouldn't break the deal with citi at the first place.Jet doesn't care about what we want, period.

They eliminated meals on flights now, starting JetKonnect. These fares are always higher than the LCC competition, so what is the point flying Jet? For a few Jet miles which we cannot use?? That's a joke! :mad:

JetKonnect also never has a full stock of their claimed food on board, and frequently we cannot even get anything to eat or drink! It's getting so bad that I'm really considering using other airlines domestically.

ICICI is absolutely *horrible* with customer service....or HDFC Bank - they (HDFC) frequently have many benefits for fee-free EMI on purchases and seem like an honest decent bank.
Oh God no!

Both are worse than government banks in my professional and personal dealings with them.

I'd pick a Bank of Baroda or a Canara Bank over ICICI or HDFC any day of the week.


9W is letting JP members vote for which bank they want the credit card with.

https://https.jetairways.com/EN/IN/JetPrivilege/Partners/CoBrandCard/WheelOfFortune.aspx

I don't know if it will have any material effect on the final choice of bank partner, but it's interesting nonetheless.

Hahahahahah ahahahahahahah ahahahahahahahahah! Ahahahahahah!

Less than a month to go and they're still clueless. Plus ça change...

I tried to vote, but it won't let me (perhaps I'm blacklisted for all my criticism and because I dumped Jet before Citi did).

On the other hand, clueless Jet are still sending me "retain your JetCiti card and earn triple points" emails, several months after I cancelled said card.

If they don't even have an accurate list of cardholders and don't even appear to know what they're going to offer as a replacement, retention is the least of their problem.

What if they don't get their act together before 15 July? Or if the new card issuer is not able to switch everyone over in time?

JetIdiots.

Oh God no!

Both are worse than government banks in my professional and personal dealings with them.

I'd pick a Bank of Baroda or a Canara Bank over ICICI or HDFC any day of the week.




Hahahahahah ahahahahahahah ahahahahahahahahah! Ahahahahahah!

Less than a month to go and they're still clueless. Plus ça change...

I tried to vote, but it won't let me (perhaps I'm blacklisted for all my criticism and because I dumped Jet before Citi did).

On the other hand, clueless Jet are still sending me "retain your JetCiti card and earn triple points" emails, several months after I cancelled said card.

If they don't even have an accurate list of cardholders and don't even appear to know what they're going to offer as a replacement, retention is the least of their problem.

What if they don't get their act together before 15 July? Or if the new card issuer is not able to switch everyone over in time?

JetIdiots.

Considering they don't have an accurate database, at best they know everyone who held the JACCatsome point of time..since they issued them vouchers. Everyone should expect an offer soon ;)

Anyways, it depends on the individual since he may or may not choose to apply for the new card... Jetgavethis away to citi on a platter ;)

Anyways, it depends on the individual since he may or may not choose to apply for the new card... Jetgavethis away to citi on a platter ;)

Absolutely. If one goes with Citi, all it takes is a quick phone call (or perhaps just a text message). If one were to go with Jet, then we don't know for sure exactly what yet, but I should be safe to expect a very irritating "from stratch" rigmarole.

Just had 100k post to my Jet account ^

Just had 100k post to my Jet account ^
Based on spend or something else?

Spend.

Just had 100k post to my Jet account ^

very nice....now the real question is, what will you do with the miles????:p

The dimwits at Citi keep calling me to switch - I'm in no hurry right now, but I cannot understand why they keep calling!!:mad:

very nice....now the real question is, what will you do with the miles????:pI know!

Especially when so hard to redeem! :D

The dimwits at Citi keep calling me to switch - I'm in no hurry right now, but I cannot understand why they keep calling!!:mad:

And the dimwits at Jet keep imploring me to retain - even though I cancelled the JetCard several months ago (after nearly ten years).

Better to get an email than a phonecall though.

And the dimwits at Jet keep imploring me to retain - even though I cancelled the JetCard several months ago (after nearly ten years).

Better to get an email than a phonecall though.I keep telling them to e-mail me and *never* call me, but they never listen...

I keep telling them to e-mail me and *never* call me, but they never listen...
Remember Al Capone's words : "You can get more with a kind word and a gun than you can with a kind word alone."

In other words, tell them you're thinking of staying with Citi, but if they call again you will most definitely cancel. It may help, who knows?

Whats everyone doing then? Switching over on Saturday for the 10k or going on till the 15th to see if any other better offers come up?

Whats everyone doing then? Switching over on Saturday for the 10k or going on till the 15th to see if any other better offers come up?I'm not switching at this earning rate! :p

(We might get lucky and Jet starts opening up award space before the miles expire! :D )

It's going to be July in a day, yet Jet haven't figured out what they're going to do?

I foresee a bunch of people stuck in no-man's-land without a card.

Jetuna Matata.

I am switching over tonight.

For those that switched over, is there any change in the interface of online banking?

Also I have some 10k credit in the cc. Best to spend it or do they just move everything along?

I am switching over tonight.I'm not! :p

For those that switched over, is there any change in the interface of online banking?

Also I have some 10k credit in the cc. Best to spend it or do they just move everything along?

everything will be the same. a new card will show up on your online interface and they will carry all debits and credits along...

everything will be the same. a new card will show up on your online interface and they will carry all debits and credits along...
What if the login username was the JACC card number, for someone who held both cards earlier? And both were visible when logging in with the above number...

What if the login username was the JACC card number, for someone who held both cards earlier? And both were visible when logging in with the above number...This is probably why Citibank India is now introducing a name-based ID, rather than the old CC number.

This is probably why Citibank India is now introducing a name-based ID, rather than the old CC number.
Yup. And I am hoping this goes seamlessly as I am currently in the US and don't want to lose online access on the 15th! Currently my login for both cards is based on the JACC number!

As A2A said, nothing changes. You still log in as before and you will see the old card with a zero balance and the new one with the amount transferred over.

http://img.photobucket.com/albums/v312/jasepl/citiciti-1.jpg

My login (ID, password and process) remained unchanged. As did my TPIN and IPIN.

Hell, I didn't even have to add the new card as a payee in my HSBC account. I can continue to make payments to the old (JACC) card number and the credits show up against the new (PM) card.

It was a shockingly painless transition, through and through.

That said, the new user ID based login will be great.

AJ - I'm not sure what you mean by JACC number as login ID. What I have always encountered is:

* Log in using credit card number and password
* If you choose to create a nickname, then you only need to enter the password in future (though the nickname is saved to your hard drive, so logging in from another computer would mean creating a new nickname on that computer)

That means, I had to create a nickname when I got a new laptop six months ago, and haven't had to do anything since. Before that, I had the same nickname for a couple of years.

I currently login using my JACC visa credit card number as the username and the associated password. Never used a nickname. After logging in, I see details for both this visa card, and my existing premier miles master card.

I am now closing down this JACC visa card, and not getting a second premier miles card. citi have already transferred the credit limit from JACC and added it to the existing Premier miles mc.

So the JACC card number is effectively defunct and cancelled. Now, when I login would it still be with this definct JACC number, or would it be using the premier miles card number, and the old JACC password?

I have just transferred over!

Now, when I login would it still be with this definct JACC number, or would it be using the premier miles card number, and the old JACC password?
You can login using any card number which is linked to this online account with the same password. You can even try that right now - use your PM card number and the existing password, and it should work (even though you had created the password by giving the JACC card number as reference).

I have just transferred over!I haven't yet! :p

I am really surprised with just 15 days to go Jet still hasn't finalized a partner yet.

I am really surprised with just 15 days to go Jet still hasn't finalized a partner yet.Jet is seriously out of control with their FF program...

I have just transferred over!
As have I. I've had a great experience with Citi so far

I haven't yet! :p
I'm just wondering what people and Jet will do if the 15 July date is upon us without Jet's new credit card partners having managed to get everyone set up. Or, worse, if Jet are unable to even finalise a partner by then.

As have I. I've had a great experience with Citi so far
I was shocked at how efficient they have been and how painless they made the process.

I'm just wondering what people and Jet will do if the 15 July date is upon us without Jet's new credit card partners having managed to get everyone set up. Or, worse, if Jet are unable to even finalise a partner by then.

jet wont be able to get everyone set up by 15th. jet can at best invite everyone to sign on for the new card.. it is upon the customer to sign on for the new card or not. at best they will announce the new partner by that date

My account is now updated. Quite simple ^ Well done Citi.

Also they refunded my annual fee on a pro rata basis.

What is the yearly fee on the new one?

Also they refunded my annual fee on a pro rata basis.

What is the yearly fee on the new one?

Premiermiles or jet airways-xxxx card? 1k for former..if u trfed from jacc.

jet wont be able to get everyone set up by 15th. jet can at best invite everyone to sign on for the new card.. it is upon the customer to sign on for the new card or not. at best they will announce the new partner by that date

i agree....i expect nothing more than an announcement by that date....

jet wont be able to get everyone set up by 15th. jet can at best invite everyone to sign on for the new card.. it is upon the customer to sign on for the new card or not. at best they will announce the new partner by that date

True. And that is a serious fail from Jet.

If Citi are smart, they can go after those who are holding on in the last few couple of days before the 15th. Sweeten the offer a little bit more and try to entice people that way.

Hell, they could simply send out PM cards to those folks, unsolicited.

There should be a decent number of people who will want to stay with Jet's offering, so a small portion of those can be a good addition for Citibank.

My billing date is the 20th so does anyone know the points that I earned on the JACC from June 20th to July 1st. Do they go to JP or to the new card?

My billing date is 18th. I changed on 23rd when the bill was already generated. That bill points are transferred to jet. My pm card ha come but I have been still using the old card. All the unbilled transactions are being charged to pm. the jet card shows as closed.

My billing date is the 20th so does anyone know the points that I earned on the JACC from June 20th to July 1st. Do they go to JP or to the new card?


From the Email sent by Citi reg Conversion to PM Card:

JPMiles: All JPMiles billed on your card would be transferred to your JP membership account with Jet Airways. The miles would not be transferred to your new card. All unbilled JPMiles would be transferred to the new card within 60 days. Once your existing card is converted, you would earn miles on your card spends as per the features of the PremierMiles card.

So looks like, the balance transactions after the Billing of JACC will be transferred to PM Card.

I got a call from Citi today hard selling a switch to the new card. When I said I am not interested in paying an annual fee (current card is free), they offered some of their other products. Most probably, I will simply close this account and not switch to any new card Jet may offer. I don't see any compelling reason to carry another piece of plastic.

Just received this e-mail from Jet Airways, i am a blue plus JP member and did not ever have the JACC.

________________________________

Dear Mr. Wildboar,

There are only a few days left for you to be eligible to win 1000 Bonus JPMiles.

Participate in the Jet Airways Co-brand – Wheel of Fortune contest: 'You Pick. We Partner' on or before July 10, 2012. Select the preferred bank you think we should partner with; if the bank you choose matches the new Jet Airways Co-brand Credit card partnership, you will earn 1000 Bonus JPMiles.

• Click on the banner alongside
• Enter your JetPrivilege membership number and email address
• Click on 'Submit'
• Select the logo of the bank you think we should partner with

Participate now. Await our new Co-brand Credit Card Partner to be announced shortly.

Warm regards,

Manish Dureja
VP – Marketing

_________________________

The list on the page as potential partners are ICICI, HSBC, Indusind, Kotak, PNB, RBS, SBI cards, Stan Chart, Amex, Axis Bank, HDFC. Pretty much the entire gamut of banks who have retail operations. I doubt they will make the final choice basis the voting but seems like a gimmick to get a list of potentially "interested" JP members who were not previous JACC members to try and make up for the cards they must have lost to Citi Premier Miles.

I think Amex stands a good chance, they have a ready database of potentially dissatisfied IT Gold members that should be easy to poach for Jet. Plus Amex haved prior experience of working with airlines at a reasonable scale which should also interest Jet.

I cant really see any bank as a potential partner other than HSBC/Stan Chart/RBS/Amex that Jet would see as the 'right' profile for a premium card. I would be surprised if they partner with an ICICI or HDFC.

One week to go, and still nothing.
I think Amex stands a good chance, they have a ready database of potentially dissatisfied IT Gold members that should be easy to poach for Jet. Plus Amex haved prior experience of working with airlines at a reasonable scale which should also interest Jet.

I cant really see any bank as a potential partner other than HSBC/Stan Chart/RBS/Amex that Jet would see as the 'right' profile for a premium card. I would be surprised if they partner with an ICICI or HDFC.

Jet said they would choose a bank (paraphrasing here) that's less exclusive and has more reach than Citibank. American Express certainly don't meet either requirement.

I did suggest Bharatiya Grameen Bank :D

One week to go, and still nothing.


Jet said they would choose a bank (paraphrasing here) that's less exclusive and has more reach than Citibank. American Express certainly don't meet either requirement.

I did suggest Bharatiya Grameen Bank :D

+1.. as per some people in the loyalty management industry who are privy to current conversations jet is having, distribution is one key reason why Jet got out of the Citibank arrangement. For instance, they would be unable to offer the plat card to a member in aurangabad (example!) and other places apart from the top 8 cities. the same people also said there is expectation that there will be multiple tieups (something jet has made known) where there will be different earning rates and privileges with each tie-up. So top cities get Amex, SBI card etc... while next 20 cities get only SBI card etc.

So lets see how far is this true...

+1.. as per some people in the loyalty management industry who are privy to current conversations jet is having, distribution is one key reason why Jet got out of the Citibank arrangement. For instance, they would be unable to offer the plat card to a member in aurangabad (example!) and other places apart from the top 8 cities. the same people also said there is expectation that there will be multiple tieups (something jet has made known) where there will be different earning rates and privileges with each tie-up. So top cities get Amex, SBI card etc... while next 20 cities get only SBI card etc.

So lets see how far is this true...

You know, whilst that makes sense in a way, it's also overly complicated. And, honestly, I don't think that extra complication is necessary.

And Jet are perfectly capable of making a total mess of the whole thing. I can picture Anita Lali sitting there, nose all turned up.

I wonder why Jet hasn't pulled out of the Platina card yet?

I wonder why Jet hasn't pulled out of the Platina card yet?

ultima card....

no clue but it seems like they are going to let that continue for now....

ultima card....

no clue but it seems like they are going to let that continue for now....

Yep that's the one.

Citibank is calling and saying you have to convert the Jet Card to Premier Miles or some other card.

Jet was suppose to announce their new card by 15th July.

Jet was saying they were going to transfer holder to new card ?

What should be done ? anyone knows anything ?

Citibank is calling and saying you have to convert the Jet Card to Premier Miles or some other card.

Jet was suppose to announce their new card by 15th July.

Jet was saying they were going to transfer holder to new card ?

What should be done ? anyone knows anything ?

Well, you have to convert if you want continuity, because there is no way Jet's replacement will be functional any time soon.

Once Jet's new card is available, I suppose one can apply for that and cancel the PM card if desired.

You can login using any card number which is linked to this online account with the same password. You can even try that right now - use your PM card number and the existing password, and it should work (even though you had created the password by giving the JACC card number as reference).
Nope, didn't work! My Citi JACC login password does not work if I enter the Citi MP number instead as the username, even though both accounts are linked and visible when I log in with the JACC number.

The online transaction password does not work on the other linked card either.

Nope, didn't work! My Citi JACC login password does not work if I enter the Citi MP number instead as the username, even though both accounts are linked and visible when I log in with the JACC number.

The online transaction password does not work on the other linked card either.

just one more day. citi is rolling out a new username algo tomorrow.

Nope, didn't work! My Citi JACC login password does not work if I enter the Citi MP number instead as the username, even though both accounts are linked and visible when I log in with the JACC number.

The online transaction password does not work on the other linked card either.
Odd, I remember having this work for a similar scenario (though those were debit cards/bank accounts).

But then, as A2A mentioned, we should have user IDs soon!

Wirelessly posted (BlackBerry9000/5.0.0.822 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/102)

The ID-based login has been implemented today, as promised. And it took exactly 20 seconds to sort out.


As for Jet, I suppose they will tell us who the new partner is on the 15th at 11pm?

The ID-based login has been implemented today, as promised. And it took exactly 20 seconds to sort out.

yup, pretty easy to sort out....i had to create a bunch of different ids for my personal account, work account, credit card, wife's account & her credit card but it all took a grand total of 5 minutes....

now i'm just waiting for my father to call me to let me know the 'computer's broken' since he can't log into his bank account....:p

dunno about others, but I have faced several issues with Citi ever since they changed me from JACC to PM card, and somehow, having had a good experience with Citi, I wasn't expecting such sloppy switch..

To name just a few things that's gone wrong..

1. Was told, all standing instructions from my previous card will get transferred to the new card.. come July and I realised this hasn't happened. My phone bill went overdue and I am now paying late payment charges to my phone company..

2. Changed my billing cycle set up. My bill became due 5 days before what I was used to. Ended up seeing a late payment charge on my latest PM statement..!!!

Late payment charges month of the year for me..!!

and when is Jet annoucing their new partnership.. at 11.59 pm on 15th..??????? Given the recent "drop in service" and "increase in charges all around" party, im not very hopeful of a good CC with amazing features, but Im curious to see which bank finally ties up with them..??? Did someone say "Bhartiya Grameen Bank"..???? :p

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The ID-based login has been implemented today, as promised. And it took exactly 20 seconds to sort out.


As for Jet, I suppose they will tell us who the new partner is on the 15th at 11pm?

So does one need to use the new card number or the old card number, to create the log in..?? and do I need to create a new password for my account or the old one still applies..?? and will that work for online transactions..????

and what about add on cards..?? do I need to re apply for online transaction passwords, or are the old one's still working..?????

Simz - yours seems to be a peculiar situation.

When I switched, I honestly did not have to do anything differently (except for use the new card instead of the old).

Everything was switched over by Citibank from old to new without a hiccup and remained the same as it was before: login, password, balance, payment instructions, IPIN, TPIN, billing cycle, due dates...

Others too seem to have had a similar experience.

Perhaps you can talk to Citibank and have them clear it up (and get them to waive the late fee too, if possible!).

ynow i'm just waiting for my father to call me to let me know the 'computer's broken' since he can't log into his bank account....:p

Hahah! Has he complained yet?

That's why I don't let my mother near any of these things. It's less of a hassle to do things for her instead. And that was my problem with JP: I had to list her email address (because they won't let me use mine for more than one account) and then getting her to foward me an email is quite the task!

Hahah! Has he complained yet?

not yet....but he has been traveling for the last 2 days....he got back a couple of hours ago so i'm expecting the call any time now....:p

That's why I don't let my mother near any of these things. It's less of a hassle to do things for her instead. And that was my problem with JP: I had to list her email address (because they won't let me use mine for more than one account) and then getting her to foward me an email is quite the task!

i hear you....i found a way out of that problem....i bought the domain for my last name many many years ago & have been using that as my personal email server....i just created extra email accounts for my whole family & its only used for all their frequent flyer programs & other stuff they subscribe to....so i have an inbox on my computer where i get all these mails....it would be impossible for me to keep up otherwise....

2 more days... still no announcement.

i hear you....i found a way out of that problem....i bought the domain for my last name many many years ago & have been using that as my personal email server....i just created extra email accounts for my whole family & its only used for all their frequent flyer programs & other stuff they subscribe to....so i have an inbox on my computer where i get all these mails....it would be impossible for me to keep up otherwise....


You have way more patience than I do!

Fortunately, I only have this problem with JP (as if it were a UBS account in Geneva!).

You have way more patience than I do!

Fortunately, I only have this problem with JP (as if it were a UBS account in Geneva!).

after a few years of asking them to forward me their messages, i gave up & created their accounts myself a couple of years ago....trust me, its easier this way....

my sister's first year at work had her traveling 3-4 days a week....she probably took over 100 flights with sq & stayed about 150 nights in hotels....at the end of the year i asked her what status she had with the different programs & she had a puzzled look on her face....she had no idea what frequent flyer programs, points, miles & status were....i almost disowned her that day before good sense prevailed & i signed her up for everything & also got her to track down most flights so that she could get the miles for them....

Today is Friday . And 15th is a Sunday. If the announcement were to be made , today would be the day. Or are we going to get an email from jet saying we screwed up, here are 10k useless jet miles as compensation.

after a few years of asking them to forward me their messages, i gave up & created their accounts myself a couple of years ago....trust me, its easier this way....

my sister's first year at work had her traveling 3-4 days a week....she probably took over 100 flights with sq & stayed about 150 nights in hotels....at the end of the year i asked her what status she had with the different programs & she had a puzzled look on her face....she had no idea what frequent flyer programs, points, miles & status were....i almost disowned her that day before good sense prevailed & i signed her up for everything & also got her to track down most flights so that she could get the miles for them....

i do the same thing. I manage the miles and points for my entire family. i even tell my parents and younger brother which lounge is going to welcome them on a trip abroad almost every time and what documentation to present to get access!

....
Hahha! Ouch. I only have my mother to "manage" and that's more than enough!

Today is Friday . And 15th is a Sunday. If the announcement were to be made , today would be the day. Or are we going to get an email from jet saying we screwed up, here are 10k useless jet miles as compensation.
It's Jet. They will say "You screwed up. Now pay us Rs 50."

i do the same thing. I manage the miles and points for my entire family. i even tell my parents and younger brother which lounge is going to welcome them on a trip abroad almost every time and what documentation to present to get access!

i know exactly what you mean....currently i'm managing accounts for my wife, my parents, my brother & his wife....luckily my sister is up to date & racking up miles & points & status faster than anyone i know....

Y'all are practically saints!

Every day, I believe more and more in the saying that "it's so easy to love your family, yet so hard to like them"!

Today is Friday . And 15th is a Sunday. If the announcement were to be made , today would be the day. Or are we going to get an email from jet saying we screwed up, here are 10k useless jet miles as compensation.

Ha! When giving out JP miles they treat them like Gold. I had my TV not work on a 8hr flight in FIRST CLASS and they offered me 3k JP miles are compensation.

Ha! When giving out JP miles they treat them like Gold. I had my TV not work on a 8hr flight in FIRST CLASS and they offered me 3k JP miles are compensation.

they at least offered that and credited to you. last year, i did bom-bru-jfk and back in premiere. they managed to have something or the other go wrong on all 4 segments (tv, food, something else...) they offered 3k after the first screwup... after getting a detailed rejoinder on all the wrong things, they never even credited that.

compare it with AA, who sent me a voucher for holding the plane for 1 hour on the tarmac due to something going mech.

It's Jet. They will say "You screwed up. Now pay us Rs 50."

:p

compare it with AA, who sent me a voucher for holding the plane for 1 hour on the tarmac due to something going mech.
It's happened to me on Delta too.

We were boarding the BOM-AMS flight last year and my retarded Bawa was right behind me as we were entering the plane when I heard her muttering something to herself. I didn't bother asking her what was wrong, because, knowing her, she was probably annoyed because the fluorescent of the securitywallahs jackets hurt her eye or because someone's shoes didn't match their belt or some such.

Well, after we finished our trip and got back home, I learnt that she thought the securitywallah was needlessly rude (or maybe he was just uncouth, as these folks tend to be). I wasn't aware of this, but turns out during the flight she casually asked an FA if the securitywallahs were Delta employees or contracted, because they could do with some politeness training.

That was the end of their conversation.

Next thing you know, I get an email from Delta (because my contact information was in the reservation), apologising for "your recent poor experience" and including a $300 "Electronic Transportation Credit Voucher" for use on a future Delta flight.

Totally unexpected, absolutely not required, no demands made, nothing.

The FA must have taken it upon herself to inform whoever it is in Atlanta that a BusinessElite customer had something negative to say, and customer relations just shot off the apology and voucher.

Next thing you know, I get an email from Delta (because my contact information was in the reservation), apologising for "your recent poor experience" and including a $300 "Electronic Transportation Credit Voucher" for use on a future Delta flight.

Totally unexpected, absolutely not required, no demands made, nothing.

The FA must have taken it upon herself to inform whoever it is in Atlanta that a BusinessElite customer had something negative to say, and customer relations just shot off the apology and voucher.


delta gives out (or till last year used to) ETCVs like candy. last year they charged me for carrying bags inspite of being a KLM/AF plat (skyteam elite+). promptly reversed and 300$ voucher sent over in the mail.

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Yep, I'm Flying Poo Platinum too, maybe that and flying BizE had something to do with it.

From my perspective though, its not about money or compensation or any such - I've never asked for it - but about the attitude.

For example, a couple of years ago, I happened to be on a JAL flight right after they had declared bankruptcy. The FAs went around with handwritten notes for each passenger, basically saying thanks for continuing to have faith in us during our difficult times and we promise to continue working just as had to serve you.

Totally unnecessary and definitely a bit excessive - but then that's the Japanese for you - but the amount of goodwill such little measures generate for no cost cannot be overestimated.

So nothing from Jet so far and today i get an email from Citi saying JACC card will be discontinued so take premier card or just live without a card.

Anyone who haven't made a switch yet. Are you still waiting to hear from Jet or you are going to go with citi PM card anyways?

just got the email....3 new partners....hdfc, icici & amex....

So nothing from Jet so far and today i get an email from Citi saying JACC card will be discontinued so take premier card or just live without a card.

Anyone who haven't made a switch yet. Are you still waiting to hear from Jet or you are going to go with citi PM card anyways?

Even if you are waiting on jet, jet is not going to be able to issue you a new card. Jet will only be able to partner with various banks who can. Remember, each bank has a different credit appraisal system internally so u may or may not get approved for the new card(s).

Take the citi pm. If u cancel it two months out, you will get a refund on the fee prorated!

I got a promotion code as part of my jacc towards the end of the programme which Is valid till 31st dec. I am in a situation where using this code will save me a substantial amount of me. There is no award availability unfortunately for that date and sector

However, one condition for this code is that payment Needs to be made using the jacc and unfortunately the programme Is over now and I don't think my old jacc will work. Is there some work around this. Anyone faced a similar situation. Thanks.

I got a promotion code as part of my jacc towards the end of the programme which Is valid till 31st dec. I am in a situation where using this code will save me a substantial amount of me. There is no award availability unfortunately for that date and sector

However, one condition for this code is that payment Needs to be made using the jacc and unfortunately the programme Is over now and I don't think my old jacc will work. Is there some work around this. Anyone faced a similar situation. Thanks.

I have never eve heard of such a promotion code. How did you get it?