Air France Frequence Plus - ORY: Le Patio lounge in Hall 1 closed

I recently inquired with AF Customer Service about the closure of the Patio lounge in Hall 1.
Here is the answer:
Cher Monsieur XXX,

Nous vous remercions pour votre message et vous présentons nos sincères excuses pour les désagréments évoqués.

Je vous confirme que salon du hall 1 d'Orly Ouest est définitivement fermé depuis le 1er avril 2012.

Un patio devrait voir le jour dans le hall 4 prochainement mais aucune date ne nous a encore été communiquée.

The lounge in Hall 1 has been closed since Apr 1st, 2012. A new patio lounge should be built in Hall 4 but no opening date has been given yet.

It is a shame that regular users of Hall 1 (including myself: ORY-MLH / ORY-BRN / UX flights) do not have any other lounge access.

It is a shame that regular users of Hall 1 (including myself: ORY-MLH / ORY-BRN / UX flights) do not have any other lounge access.

Personally, I will not miss it. Only used it once and was underwhelmed.

I think I heard somewhere that AF will leave hall 1 (which should be dedicated to IB/Vueling/TP flights), with may be the exception of the downstairs boarding area for regional flights / boarding by bus. But I don't know where they will install a patio lounge in hall 4. It clearly lacks of space there :confused:

I think I heard somewhere that AF will leave hall 1 (which should be dedicated to IB/Vueling/TP flights), with may be the exception of the downstairs boarding area for regional flights / boarding by bus. But I don't know where they will install a patio lounge in hall 4. It clearly lacks of space there :confused:

ADP has publicly stated that, together with Air France, they are considering a possible "junction" building linking the Sud and Ouest terminals, just as they are considering a 2B-2D junction at CDG. But I have no idea about the timeframes involved ...

ADP has publicly stated that, together with Air France, they are considering a possible "junction" building linking the Sud and Ouest terminals, just as they are considering a 2B-2D junction at CDG. But I have no idea about the timeframes involved ...

Given the financial situation of Air France, I'm not sure it will happen before at least 10 years :s

Given the financial situation of Air France, I'm not sure it will happen before at least 10 years :s

I prefer they invest in other things than (imho worthless) Patio lounges....

Given the financial situation of Air France, I'm not sure it will happen before at least 10 years :s

Well, if it is financed by ADP ...

It was first quoted in March 2011
http://archives.lesechos.fr/archives/2011/LesEchos/20899-130-ECH.htm

ADP voudrait relier ORly-ouest à Orly-sud
Les Echos n° 20899 du 28 Mars 2011 • page 33

Pour donner une nouvelle jeunesse à Orly, Pierre Graff a son idée : relier Orly-Ouest à Orly-Sud. L' aérogare dédiée aux vols d'Air France voit en effet son trafic stagner depuis plusieurs années, alors que l'aérogare sud, où s'entassent toutes les autres compagnies, est plein à craquer.

D'où l'idée, qui n'est pas encore un projet, de réunir les deux, ce qui permettrait de multiplier les surfaces commerciales et de faire face à l'augmentation de la fréquentation. Et ce, sans remettre en cause le plafonnement des mouvements d'avions.

and has been discussed this year by the ADP CEO again (but I haven't found where I have seen it quoted ...)

Is the patio lounge in Hall 2 still open?

Is the patio lounge in Hall 2 still open?

I'll check early next week.

Loosely translated:

A new lounge will open in Hall 4 in early 2013.

Passengers who have lounge access and whose flight leaves from Hall 1 can request a voucher from Air France; this voucher enables them to have a free drink + pastry at the bar in Hall 1

Seems to be an acceptable solution.

For breakfast I will then be able to enjoy a croissant instead of the Mere Poulard cookies :D

So, is patio lounge in Hall 2 still open?

So, is patio lounge in Hall 2 still open?

Yes nothing changes to Hall 2. Considering what patios are like, it seems to me that Hall 1 is probably getting the better deal!

Yes nothing changes to Hall 2. Considering what patios are like, it seems to me that Hall 1 is probably getting the better deal!

+1 ^

--- deleted ---

Short update regarding closure of the Patio lounge in Hall 1:

I travelled ORY-MLH yesterday and boarded in Hall 1.
- The lounge has actually been scrapped down. There are only empty spaces and additional seats instead.
- You can request a voucher from AF check-in staff located prior to security. The voucher entitles to a free drink only (no pastry or viennoiserie :()
- Beware that the AF counter located airside in Hall 1 does not exist any longer.

- Beware that the AF counter located airside in Hall 1 does not exist any longer.

Are you sure of that?

I flew AF from Hall 1 last week and there were 2 AF ground staff at the counter located after security. They nicely changed my seat after I requested.

Are you sure of that?

I flew AF from Hall 1 last week and there were 2 AF ground staff at the counter located after security. They nicely changed my seat after I requested.
Oh, have I overlooked something?
Actually the counter was unmanned and I do not remember any AF signs at the counter.

But not 100% sure - I will double-check next time.

Beware that the AF counter located airside in Hall 1 does not exist any longer.

Are you sure of that?

I flew AF from Hall 1 last week and there were 2 AF ground staff at the counter located after security. They nicely changed my seat after I requested.

Oh, have I overlooked something?
Actually the counter was unmanned and I do not remember any AF signs at the counter.

But not 100% sure - I will double-check next time.

I have flown from hall 1 last saturday and confirm that the AF counter after security still exists.

Actually the counter was unmanned and I do not remember any AF signs at the counter.

I have flown from hall 1 last saturday and confirm that the AF counter after security still exists.

IIRC, there is indeed no AF sign at this counter.

I am flying today to MAD from ORY Ouest (with Air Europa :().

No papers in the boarding area.
No lounge
But I was told by AF staff that a lounge will open at Hall #4 at the end of the year.
A coupon can be asked to get a coffee at the bar inside the boarding area.

Short update regarding Hall 4:

Flew UX ORY-MAD last Sunday and boarded in Hall 4.
- You can request a voucher from check-in staff in Halls 3C or 4. The voucher entitles to a free drink. Landside the voucher can be used at the "L'Astrolabe" restaurant only.
- Only status pax flying to MAD were entitled to a voucher. The Plat gentleman in front of me was flying to AJA and did not get anything :confused:
(This is clearly inconsistent - a month ago I flew domestic to MLH and got a voucher)
- The boarding area is much larger now: in addition to the existing gates 40A-40D it has now been extended to gates 40E-40G (which roughly correspond to the left side of Hall 3).

Update regarding Hall 1:

ORY-BRN a few days ago and boarded in Hall 1.
- The Illy café has been scrapped down. A new café (EXKi shop) has now opened at the former Patio lounge.
- I was denied a drink voucher from AF check-in staff despite being Plat and claiming that I received one on prior occasions. :td: Actually the staff was unaware of any voucher for Elite Plus passengers.

Regarding Hall 1 AF policy seems to become more and more inconsistent.
Most CRJ-operated AF flights depart from Hall 1: won't these passengers have access to any lounge or refreshment vouchers?!