Hertz - Under 25 - Rental using Points & Prestige




aviator4512
May 18, 12, 2:53 pm
I have been renting with Hertz for about a year now and have 18 rentals YTD. I have managed to work around the underage fees by way of PC# 144314, however this is not a possibility when using Hertz Rewards Points. I have thousands of Hertz points that are virtually worthless because by the time I rent a vehicle, the taxes and underage fees are about the same as if I were to pay out of pocket. I really feel like the under 25 group gets the shaft sometimes - some of whom are responsible, working, loyal, and PAYING customers. Hertz needs to work out another way to utilize points for rentals rather than a PC Code. If they used a CDP for example, I would then be able to use the underage fee waive PC code and everything would be fine. Is anyone else frustrated with this?

I also wanted to address the renting of prestige/luxury vehicles to the under 25 crowd. I have rented several Prestige vehicles - Volvo S60, S80, C70, Cadillac Escalade and CTS 2-dr, Infiniti QX56, FX35, M45, G37 etc. I have never had a problem with renting or upgrading to these vehicles until my local airport location manager noticed I am under 25 (i'm 23) and now refuses to put me in one of these vehicles. This manager is a good guy and is simply following procedure which I do understand. How is it that I am able to rent a $50k suv (Suburban/Tahoe/Explorer) but not rent a $30k-$40k Volvo? One of the reasons I am so loyal to Hertz is due to the higher end vehicle selection but the fact that my local airport location won't let me rent these vehicles is unreasonable. I am accountable via my insurance no matter what vehicle I drive and I certainly pay for the premium vehicles so it's frustrating. Hertz needs to understand younger adults like myself who are working in the professional world and who make a decent wage shouldn't be confined to Premium vehicles and below. Feel free to weigh in and sorry for the rant!


Auto Enthusiast
May 18, 12, 5:23 pm
You can redeem the points and waive the underage fee using the free Gold Family CDP, hertz.com/goldfamily. It only gives a 5% discount, but that won't matter if it's a free rental entirely using points.

While you, my younger brother, me before I turned 25, and many other underage customers are presumably good, responsible people, the reality is that, unfortunately, the few rotten apples spoil it for the rest of us.

NDDomer86
May 18, 12, 6:25 pm
I have not yet had this problem with Hertz (turn 25 in two weeks, so the chances of it happening are slim), but did have a problem with Sixt (ATL) refusing to rent a C250 to me, despite their agents having seen me in the lot with an E350 from Hertz, and Hertz willing to rent yet another one out to me if Sixt wouldn't budge. Also of note, I personally own cars that are worth more than the C250 multiple times over, but Sixt did not care, and only offered to give me a Ford Flex at more than double the rate I was paying for the Mercedes.

That said, back on topic, even on points reservations you can enter CDP's, the rate off of which the taxes will be based, so if your CDP waives the underage fee (mine does), then you will not be assessed it on a points rental.


jzweighaft
May 21, 12, 11:33 am
You can redeem the points and waive the underage fee using the free Gold Family CDP, hertz.com/goldfamily. It only gives a 5% discount, but that won't matter if it's a free rental entirely using points.

While you, my younger brother, me before I turned 25, and many other underage customers are presumably good, responsible people, the reality is that, unfortunately, the few rotten apples spoil it for the rest of us.

That's true, but the thing is that specialty collection vehicles aren't technically supposed to be rented to anyone under the age of 25, regardless of the CDP or PC used. Very often a blind eye is turned towards this and vehicles are rented anyway, but in some cases (i.e. the OP's) the rule is followed.

I almost got screwed out of a hotel room once because I wasn't 21 (this hotel had a 21+ policy, but I was 2 months away from 21), but the lady just said don't tell anyone and enjoy your stay ;)

-J.

booyaa
Jun 4, 12, 5:34 pm
The Gold Family CDP should earn Hertz points on paid rentals too, correct?

I received email promotion and in T&Cs state:
Certain counter discount programs ("CDPs") do not permit individuals whose Gold Profiles associate them with those CDPs to participate in Hertz marketing promotions.

Does anyone know if the Gold Family CDP is one of those that don't qualify?



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