Qatar Airways Privilege Club - an H in apis information




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JohnCV
May 16, 12, 8:01 am
Reviewing my booking after printing the details I suddenly saw that an H has occurred between my first name and my last name in the print out of the advanced passenger information. Anybody knows how that could have happened and how do you get rid of it?


AlexCM
May 16, 12, 8:12 am
Hi Johncv,

Could you please kindly send your booking reference number or/and ticket number via private message so that I can check from my end for you ?

Look forward to assisting you soon.

Best regards,
Alex

jig45
May 16, 12, 12:56 pm
I have a similar situation for my booking. I've called customer service and they were unable to help me. They stated that it a computer glitch and MIddle Initial of the name with appear as "H" for everyone.


AlexCM
May 16, 12, 9:59 pm
Hi Johncv,

Please be kindly informed that the unnecessary extra H have been removed from your advanced passport information already.

Best regards,
Alex

JohnCV
May 17, 12, 4:40 am
As you can see in the continuation of this thread, AlexCM solved it for me, the 'H' has disappeared.



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