Hyatt Gold Passport - Diamond Benefits at Hyatt Vacation Clubs?

Title says most of it. What benefits should I diamond expect when staying at a Hyatt Vacation club as a standard hotel guest. (i.e. not as a time-share / condo owner.)

I got nothing at beach club in key west

I got nothing at beach club in key west

Well, that was my experience at the Hyatt Dorado, P.R.

Just wondered if it was typical.

Well, that was my experience at the Hyatt Dorado, P.R.

Just wondered if it was typical.

How was your stay there? Did they at least acknowledge you as a Diamond?

Doesn't give any reason to stay at Hyatt Vacation Clubs.

How was your stay there? Did they at least acknowledge you as a Diamond?

Are you kidding? I don't think they have any clue about Gold Passport, or the status levels! Now, that's not to say that the staff isn't nice, in fact, they are incredibly nice! But I am not at all convinced that they really understand that they are part of a much larger worldwide chain.

I paid for a 1BR (as opposed to a studio) and was given a 1BR on the top floor. Awesome view. But I'm not sure if that had anything to do with being a Diamond. The place was empty, as usual, so they might just have given me a good room. Or it could be that they can see my rate was booked with hyatt.com rather than an OTA, and that might have tipped the scaled. I was once upgraded to an oceanview room at the Intercontiental in San Juan just because I was a MEMBER of Priority Club -- everyone else at check-in had very clearly booked via Expedia/Priceline/etc, so just being a MEMBER of the loyalty program got me the upgrade! So I have to wonder if it wasn't a similar situation with the Hyatt.

Either way, nothing was ever mentioned about the Diamond breakfast amenity, and I did not receive it. And when I called HGP to get the points properly posted, they informed me that there is no Welcome Amenity either.

Just seems a little strange, and was wondering if others have had similar experiences. Don't get me wrong, I like the property, and will go back, but I think Hyatt should standardize the experience or at least manage our expectations a little better.

The T&Cs talk about Residence Clubs, which appear to encompass Vacation Clubs based on other Hyatt web sites, e.g. http://www.hyattvacationclub.com/.

From the T&Cs: Diamond members staying at Hyatt Residence Club Resorts are only eligible for the following benefit(s) detailed above: 30% point bonus on the Hyatt Gold Passport base points earned, complimentary welcome amenity of 500 bonus points on every stay. According to this, you should get your base points, a 30% bonus and a 500 point amenity. No breakfast, room upgrades, etc ...

Are you kidding? I don't think they have any clue about Gold Passport, or the status levels! Now, that's not to say that the staff isn't nice, in fact, they are incredibly nice! But I am not at all convinced that they really understand that they are part of a much larger worldwide chain.

I paid for a 1BR (as opposed to a studio) and was given a 1BR on the top floor. Awesome view. But I'm not sure if that had anything to do with being a Diamond. The place was empty, as usual, so they might just have given me a good room. Or it could be that they can see my rate was booked with hyatt.com rather than an OTA, and that might have tipped the scaled. I was once upgraded to an oceanview room at the Intercontiental in San Juan just because I was a MEMBER of Priority Club -- everyone else at check-in had very clearly booked via Expedia/Priceline/etc, so just being a MEMBER of the loyalty program got me the upgrade! So I have to wonder if it wasn't a similar situation with the Hyatt.

Either way, nothing was ever mentioned about the Diamond breakfast amenity, and I did not receive it. And when I called HGP to get the points properly posted, they informed me that there is no Welcome Amenity either.

Just seems a little strange, and was wondering if others have had similar experiences. Don't get me wrong, I like the property, and will go back, but I think Hyatt should standardize the experience or at least manage our expectations a little better.

Dittto as I mentioned before but I got a room that was twice as big as any other hyatt in the area with an extra bath for about half the price. I like status but I will take pocketing the base points and $1,400 in savings any day over the free breakfast (would have had to book two rooms at a regular hyatt).

Although a "Thank you for being a loyal guest" would have been nice.

At least they did not make me park my own car.... oh wait I did!