Marriott Rewards (including Ritz-Carlton) - Renaissance New York Hotel Times Square

We will be staying here on a Sat-Tues later this month. Do any Platinums have experience on upgrades or benefits here or have any advice on room requests?

Been here numerous times: as a Plat I've only been upgraded once - the hotel is often at capacity. Nice views of Times Square from the lobby lounge.

Very nice hotel but like BostonFlyer said the hotel is often fully booked. Last time I did ask them to switch rooms they did but only as of the second day as they were fully booked as well (again).

It never hurts to ask though so I would certainly do.

1) No upgrades

2) Hotel faces East/West, so TSq views from the rooms do not exist.

3) There is no CL. They serve breakfast in a portion of the lobby, and give you a free cert for an appetizer at night.

4) The rooms are standard New York sized rooms.

My husband and I just stayed there in March for our anniversary. We are only gold, but receved our free appetizer and breakfast in the bar area. They did deliver a small bottle of champagne and delicious chocolates with an anniversary card to our room while we were out, which was a nice touch. I thought the room size was fantastic and larger than standard hotel rooms in NYC. Enjoy your stay....we did!

Just stayed here May 3-6, and all I got was my one appetizer coupon and concierge lounge like breakfast in the R-Lounge. R-Lounge view is pretty cool though.

Have stayed there on points the last three years on our anniversary in September...upgraded to a corner Jr Suite each stay, and champagne and chocolates in the room all the times.

Highly recommend this property....we are staying there again this year

The Ren in Times Square is less than great. We got nothing but the smallest room in the house when we stayed.

Based on the comments on FT, I moved our most recent stay in March from the Ren to the NY Marquis and it was so much better. First, they have a nice CL. Also, they upgraded us to a room with a view.

Thanks for the info everyone. We got a great LNF rate here of $250 vs. $529 regular rate and $459 at Marquis. Looking forward to our stay!