Technical Support and Feedback - Issue with FT links




View Full Version : Issue with FT links


spbeck
May 7, 12, 8:02 am
Hi all

Is anyone else having trouble clicking on the links from FT that are in the emails you receive when someone replies to a subscribed thread ?

Or am I in a minority (again) :confused:


Prospero
May 7, 12, 8:36 am
spbeck,

I'm moving this over to the Technical Issues forum where it will receive the attention from Internet Brand's technical support team.

Prospero
Moderator: BAEC forum

IBobi
May 7, 12, 1:42 pm
Hi all

Is anyone else having trouble clicking on the links from FT that are in the emails you receive when someone replies to a subscribed thread ?

Or am I in a minority (again) :confused:

What trouble are you having?


spbeck
May 7, 12, 9:27 pm
When i click on a the thread link, I get a connection reset error.

This is happening on different computers with different internet connections.

oliver2002
May 8, 12, 2:46 am
It must the same problem people are reporting here: http://www.flyertalk.com/forum/technical-issues/1339387-posts-edits-timing-out.html

The past week I get it from home, but not at work....

spbeck
May 8, 12, 9:35 am
well the issue for me is that the link that is sent is incorrect

http://www.flyertalk.com/forum/british-airways-executive-club/1343102-737-stuck-goa-genoa-italy-new-post.html

it should be

http://www.flyertalk.com/forum/british-airways-executive-club-446/1343102-737-stuck-goa-genoa-italy-new-post.html

IBobi
May 8, 12, 11:42 am
I'll alert tech on this.

colinc1
May 8, 12, 4:57 pm
test: http://www.flyertalk.com/forum/british-airways-executive-club/1343102-737-stuck-goa-genoa-italy-9.html#post18538450

IBobi
May 8, 12, 5:19 pm
well the issue for me is that the link that is sent is incorrect

http://www.flyertalk.com/forum/british-airways-executive-club/1343102-737-stuck-goa-genoa-italy-new-post.html

it should be

http://www.flyertalk.com/forum/british-airways-executive-club-446/1343102-737-stuck-goa-genoa-italy-new-post.html

Can you send me the next alert you receive with a truncated link to paul.obrien@internetbrands.com

spbeck
May 18, 12, 7:13 am
Any updates ?

Email links still do not have the correct link.

IBobi
May 18, 12, 1:06 pm
Can you send me the next alert you receive with a truncated link to paul.obrien@internetbrands.com

Any updates ?

Email links still do not have the correct link.

Still waiting on an email from you containing the truncated link. We're not seeing the issue, so we need more data if possible.

spbeck
May 19, 12, 2:22 am
Hi again

I did send you an email, but it sounds like you did not get it :(

here is a link i received this morning:

http://www.flyertalk.com/forum/british-airways-executive-club/1050471-tracking-nf-new-first-new-post.html

This does not match with the actual forum name, which is

http://www.flyertalk.com/forum/british-airways-executive-club-446/

Hope that helps some more.

IBobi
May 21, 12, 3:37 pm
Sorry -- I'd like you to forward the entire email to me, not just the link.

Hi again

I did send you an email, but it sounds like you did not get it :(

here is a link i received this morning:

http://www.flyertalk.com/forum/british-airways-executive-club/1050471-tracking-nf-new-first-new-post.html

This does not match with the actual forum name, which is

http://www.flyertalk.com/forum/british-airways-executive-club-446/

Hope that helps some more.



SEO by vBSEO ©2011, Crawlability, Inc.