Hyatt Gold Passport - XX12S - Bonus Airline (Most) Miles - up to 24500 miles / 11 stays - 5/1-8/31/12

Using AA for the example:

http://hyatt.com/gp/en/partnerpromo/offer.jsp?me02_mbr_src=AA12S - promo link with signup

More stays means 5X more miles and even more rewards

Make your next stay with Hyatt even more rewarding. Earn 4X more American Airlines AAdvantage® miles after your 2nd and 3rd eligible stay and 5X more AAdvantage miles after your 4th through 11th eligible stay*, at any participating Hyatt hotels from May 1– August 31, 2012.

Stays

Earning per Stay
2 – 3 - 4X miles

4 – 11 - 5X miles

To participate in this promotion:
•Join Hyatt Gold Passport® and register on this page or by calling 1-800-30-HYATT (provide promotion code AA12S)
•Stay at any Hyatt hotel between May 1- August 31, 2012
•Book an Eligible Rate during each stay
•Ask to earn AAdvantage miles for your stay, provide your Hyatt Gold Passport number and AAdvantage number when you check in

Plus, you could also achieve Hyatt Gold Passport Platinum status by your 5th eligible stay – giving you access to exclusive benefits like complimentary Internet, late checkout, and more. 1


* Earning is capped at 24,500 miles per member or 11 qualified stays. Guest must choose between points or miles –select miles for the AAdvantage miles offer OR select Hyatt Gold Passport bonus points.


1 Stays for which Travel Partner miles are chosen instead of Hyatt Gold Passport points will count toward Platinum membership qualification when member pays an Eligible Rate and provides a valid Hyatt Gold Passport number at time of reservation or check-in.

T&Cs

More stays means 5X more miles and even more rewards
ELIGIBILITY: To be eligible to participate in the Hyatt Summer Airline Promotion (“Promotion”), you must be a member of Hyatt Gold Passport and a member of the American Airlines AAdvantage® program.

HOW TO REGISTER: Between April 1, 2012 and August 31, 2012 (“Promotion Period”), you can register for Promotion via hyatt.com/ AASUM12A or by calling 1-800-228-3360 and requesting enrollment code AA12S. You must register in advance for stays to qualify. Stays completed before registration are not eligible. You only need to register once.

HOW TO PARTICIPATE: After registering for the Promotion, complete two (2) or more stays at any participating Park Hyatt®, Andaz®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Place® , Hyatt House™ or Hyatt Residence Club™ hotel and resort worldwide between May 1, 2012 and August 31, 2012 (“Stay Period”) and request AAdvantage miles for each Eligible Stay. You must provide your AAdvantage number at check-in for each Eligible Stay. For each Eligible Stay during the Stay Period, you will earn the AAdvantage miles as summarized in the chart below. An Eligible Stay is a stay at a participating hotel during the Stay Period with at least one (1) Eligible Night during the stay and request AAdvantage miles for each stay. For the purpose of this Promotion, an “Eligible Night” is defined as one (1) night at any participating hotel or resort at an Eligible Rate when choosing AAdvantage miles as the method of loyalty reward upon check-in at a participating Hyatt property and paying an Eligible Rate (as defined below). Award nights do not constitute an Eligible Night. Hyatt Gold Passport members will only receive eligible night credit for the room they physically occupy, regardless of the number of paid rooms. Only stays that occur after registration for Promotion will be counted as Eligible Stays.

Participating Airlines and their signup links:

Air France-KLM Flying Blue
http://hyatt.com/gp/en/partnerpromo/offer.jsp?me02_mbr_src=KF12S

ANA Mileage Club
http://hyatt.com/gp/en/partnerpromo/offer.jsp?me02_mbr_src=NH12S

American Airlines AAdvantage
http://hyatt.com/gp/en/partnerpromo/offer.jsp?me02_mbr_src=AA12S

British Airways Executive Club
http://hyatt.com/gp/en/partnerpromo/offer.jsp?me02_mbr_src=BA12S

China Eastern
http://hyatt.com/gp/en/partnerpromo/offer.jsp?me02_mbr_src=MU12S

Delta Air Lines SkyMiles
http://hyatt.com/gp/en/partnerpromo/offer.jsp?me02_mbr_src=DL12S

Etihad Guest
http://hyatt.com/gp/en/partnerpromo/offer.jsp?me02_mbr_src=EY12S

Lufthansa Miles & More
http://hyatt.com/gp/en/partnerpromo/offer.jsp?me02_mbr_src=LH12S

Qatar Airways – Privilege Club
http://hyatt.com/gp/en/partnerpromo/offer.jsp?me02_mbr_src=QR12S

Southwest Airlines – Rapid Rewards
http://hyatt.com/gp/en/partnerpromo/offer.jsp?me02_mbr_src=WN12S

United Airlines – Mileage Plus
http://hyatt.com/gp/en/partnerpromo/offer.jsp?me02_mbr_src=UA12S

For most:

http://cdn.loyaltylobby.com/wp-content/gallery/april-2012/hyatt-united.jpg (http://loyaltylobby.com/2012/04/27/hyatt-gold-passport-is-launching-their-summer-promo-for-up-to-five-times-the-miles/)

Southwest:

http://cdn.loyaltylobby.com/wp-content/gallery/april-2012/hyatt-southwest.jpg ("http://loyaltylobby.com/2012/04/27/hyatt-gold-passport-is-launching-their-summer-promo-for-up-to-five-times-the-miles/)

This promo probably works best for folks who do low cost stays at Hyatt Place/House properties where the rates are around $100 or less. Doesn't seem to make much sense if you are staying at expensive full service hotels.

This promo probably works best for folks who do low cost stays at Hyatt Place/House properties where the rates are around $100 or less. Doesn't seem to make much sense if you are staying at expensive full service hotels.

Best for one night stays as the promo is based on stays and not nights.

What I'm not clear on is whether or not you need to choose Airline miles for the 1st stay or if you are allowed to choose GP points. This directly affects me since we have a 5 night stay starting 5/4 which makes sense to credit to GP followed by 3 1-night stays at Hyatt house which would makes sense to credit to Airline miles.

What I'm not clear on is whether or not you need to choose Airline miles for the 1st stay or if you are allowed to choose GP points. This directly affects me since we have a 5 night stay starting 5/4 which makes sense to credit to GP followed by 3 1-night stays at Hyatt house which would makes sense to credit to Airline miles.

Couldn't you just credit the firs stay to points and then sign up for the airline bonus?

Can I sign up for more than one program?

Couldn't you just credit the firs stay to points and then sign up for the airline bonus?

I hope so - but the table that you posted above might indicate otherwise. I've PMed the Gold Passport Concierge for clarification.

Can I sign up for more than one program?

I'm not sure but my guess would be that you can - but you won't be able to double dip in two programs - another words - if you have 15 stays in the period - you can credit 11 to program A and then register for the 2nd one and credit the remaining 4 to program B.

Couldn't you just credit the firs stay to points and then sign up for the airline bonus?

I hope so - but the table that you posted above might indicate otherwise. I've PMed the Gold Passport Concierge for clarification.

I don't think it will work that way. I think we'll have to take the fixed miles with the first stay before we can get the bonus miles.

I hope so - but the table that you posted above might indicate otherwise. I've PMed the Gold Passport Concierge for clarification.

Based on my experiences from the last time Hyatt had a promo with AA, the stays always posted as points (even though I would ask for miles at the hotel), then I called up CS, they would change to miles. Thus, I don't think it will be an issue at all. I mixed and matched points and miles throughout the promo period...whichever made more sense for me.

I don't think it will work that way. I think we'll have to take the fixed miles with the first stay before we can get the bonus miles.

Based on my experiences from the last time Hyatt had a promo with AA, the stays always posted as points (even though I would ask for miles at the hotel), then I called up CS, they would change to miles. Thus, I don't think it will be an issue at all. I mixed and matched points and miles throughout the promo period...whichever made more sense for me.

Based on the response that I just got:

I have double checked the information with Gold Passport management. You do have to choose airline credit for the first stay during the promotional period for it to count towards the bonus. Let us know if there's anything else we can assist with.

I'm guessing that the first trigger (after registering for the promo) is the first stay with the fixed miles - then subsequently the bonus miles kick in. I guess you can mix and match afterwards.

is this only useful, for flights or will this promo mean extra points ?
i just didn´t need miles...

i have around 20 nights in August @ hyatt hotels...

Greetings

Is this mileage promotion in lieu of a points promotion?

Or are people expecting another points promotion?

If I stay three nights @ $160/night and choose points at a full line Hyatt, then as Diamond I get approximately 4k Hyatt points (+/-, just based on my experience).

So getting 2500 UA miles (500*5) doesn't really stack up to 4k GP points.

Am I thinking of this correctly?

Nicely matched to my travel pattern this summer. Thank you, peteropny, for posting this; extra miles are always great!

Is this mileage promotion in lieu of a points promotion?

Or are people expecting another points promotion?

These types of airline promos come up a few times each year. I have no inside information but I wouldn't expect this to replace a GP points promotion.

Is this mileage promotion in lieu of a points promotion?

Or are people expecting another points promotion?

If I stay three nights @ $160/night and choose points at a full line Hyatt, then as Diamond I get approximately 4k Hyatt points (+/-, just based on my experience).

So getting 2500 UA miles (500*5) doesn't really stack up to 4k GP points.

Am I thinking of this correctly?

Same question, so if I choose this I only get airmiles and no GP points?
Also, What about Diamond amenity points at check in, would I get those in addition to the airmiles since they are kinda a separate thing or is there some kind of air miles bonus for diamond amenity? Only ever got GP points so not sure on air miles.

Same question, so if I choose this I only get airmiles and no GP points?
Also, What about Diamond amenity points at check in, would I get those in addition to the airmiles since they are kinda a separate thing or is there some kind of air miles bonus for diamond amenity? Only ever got GP points so not sure on air miles.

Sorry different question to what I quoted after I re-read it..however still a question I need to figure out. Whats the diamond amenity if I'm on airmiles...don't want xx bottles of wine :-)

Sorry different question to what I quoted after I re-read it..however still a question I need to figure out. Whats the diamond amenity if I'm on airmiles...don't want xx bottles of wine :-)
The Diamond amenity remains the same whether you choose GP points or airline miles.

If I were to register for this promo, would I get the miles and the 1k gp amenity points for Diamond? Would I get the 2500 gp bonus points if a club lounge is closed?

Yes, you would get the amenity points and the 2500 points for a closed lounge.

Yes, you would get the amenity points and the 2500 points for a closed lounge.


Thank you. I guess this could work for me whenever I stay in a hotel with $100 a night rate or less.

Ironic that they do a miles promo after dropping 4 airlines recently

Ironic that they do a miles promo after dropping 4 airlines recently

They still have quite a few airline partners left, although not sure why they dropped the four in question including US and AS.

Maybe I am blind, but the * reads

... OR select Hyatt Gold Passport bonus points


What does this exactly mean?

Maybe I am blind, but the * reads


What does this exactly mean?

You can choose "regular" GP points and not take part in this promo for the stay.

You can choose "regular" GP points and not take part in this promo for the stay.

... in this case the bonus is a bit misleading, as it is not a bonus but regular points. A bonus implicits a more over the regular and could not explained by the regular points. It should read "OR select Hyatt Gold Passport bonus points"

Since it is advertised in Germany on the German LH homepage, this might be boderline if it come to false advertising as there is no bonus at all (and thus could be brought to the attetion of the German Wettbwerbszentrale by someone who is a troublemaker (Centre for Protection against Unfair Competition) - also I doubt they will step in). Maybe GPP should change the wording?

Don't you find it interesting that Hyatt Gold Passport hasn't uttered a word about this promotion?

Don't you find it interesting that Hyatt Gold Passport hasn't uttered a word about this promotion?
I don't think Hyatt pushes these airline promos too hard. Looking at past airline promos here on FT, they've been created by members and not by Hyatt.

I don't think Hyatt pushes these airline promos too hard. Looking at past airline promos here on FT, they've been created by members and not by Hyatt.

Do you think its likely they will have a Hyatt Bonus Pts. Promo as well?

Do you think its likely they will have a Hyatt Bonus Pts. Promo as well?
I have no inside knowledge but my guess is yes. I have always understood airline promos to be separate from HGP promos.

Hyatt ran a Southwest airline promo last year from October 2011 through January 2012.

Hyatt's 2011 Fall promo ran from September through November. So, it is possible that Hyatt could overlap promos.

I'm not sure but my guess would be that you can - but you won't be able to double dip in two programs - another words - if you have 15 stays in the period - you can credit 11 to program A and then register for the 2nd one and credit the remaining 4 to program B.

Has anyone confirmed with GP whether or not we'll be able to 'double-dip' with this promotion? I'm looking at potentially having 16 stays over the next few months, just wondering if I can max out one airline with 11 stays and then move on to get the bonus for another airline with the remaining 5 stays.

I rarely stay at hyatt so I am crediting to WN. When i try to put in my RR number it wont take on web checkin Are there zeroes I have to put in?

I rarely stay at hyatt so I am crediting to WN. When i try to put in my RR number it wont take on web checkin Are there zeroes I have to put in?

Ask at checkin nd if it still posts as points call and ask that it be changed to miles.

I registered for UA this morning and after checking in to a HH, I had a change of heart. I just went back and re-registered for SW. So which program will the promo give the points to? Does it depend on which FF # the FD entered into the system?

Has anyone confirmed with GP whether or not we'll be able to 'double-dip' with this promotion? I'm looking at potentially having 16 stays over the next few months, just wondering if I can max out one airline with 11 stays and then move on to get the bonus for another airline with the remaining 5 stays.

I'm planning on doing the same. Can anyone confirm that this works with this promo? I would assume it is after looking at the T&Cs, but just wondering if anyone has done this already. It also seems like it would be ok to go back and forth between points and miles even before the 11 stays. I know this has always been OK in the past miles promos, because I normally take the miles on my one-night stays and the points on longer, more expensive stays.

I don't know about multiple airlines (just PMed Gold Passport Concierge for clarification). However, I can confirm that you can definitely go back and forth between points and miles - my first stay after the start of the promotion was a 5 night stay that I took points, next 3 took miles (had it converted afterwards) and it worked like it should (1st stay was the trigger w/o bonus - next 2 had the bonus applied).

hmmmm... my 5 stays posted to my UA account, but no bonus - I'll bet because the account numbers don't match.

I guess a call is in order to get them to straighten it out - hopefully.

PLEASE NOTE: You may only register for this Promotion once (regardless of the airline partner). If you register for this Promotion for more than one airline loyalty program, you will only earn the Additional Miles/Points set forth above under the Promotion for the airline loyalty program that you provided at check-in during your first Eligible Stay during the Promotion Period. If you select a different airline during your subsequent Eligible Stays, your additional Miles/Points will be awarded for the airline loyalty program that you provided at check-in during your first Eligible Stay during the Promotion Period.

Sincerely,

Nick B.

Can someone confirm if I am getting this right. I can register for this from UAL but I will either get miles from UAL or GP points from Hyatt but not both?

If I choose the miles, each stay will still count towards qualifying for Diamond correct?

My dilemma is that I am about to embark on a 3 night a week trip for the next 12 mos., all of which will probably be at Hyatts. Therefore Mrs. Perfect, as I like to call her, will steal all of my points and miles for her vacations, and I will like it or else. She would like the room upgrades the most. I would prefer any left over miles for business trips. Obviously she will win this battle but I want to make sure I am getting the most for us.

I'll be primarily staying at the two Savannah locations for much of the next year, which I think will net me right around 1,000 pts per stay. Anyone have any thoughts on which direction to go?

Can someone confirm if I am getting this right. I can register for this from UAL but I will either get miles from UAL or GP points from Hyatt but not both?


Yes, I believe this is correct. You only get miles if at checkin you provide the FD your FFM #. The only thing you should see in your acct is probably the check in amenity. I just started this process today and had FD enter my SW #. Will wait a couple of days and see what happens. From my travel pattern and local airports, SW gives me the biggest bang for the buck.

these promos always work best for some that can line up a MR or Vacation to areas with multiple properties. Just had a fun time myself with marriot in and around bangkok. Not being familiar with Hyatt, what are good locations for Hyatt hopping?

Seperately if theres a referral bonus for Hyatt, PM me!


Billy

Signed up for the promo then did 2 stays last week. When I checked in, I told them I wanted AA miles, and I gave them my AA number. Both times they seemed unsure of how to add it.
I checked my account and I noticed I got points for both stays:
Base - 410
Diamond welcome - 500
Diamond Bonus - 123
total - 1033

Called up Hyatt and they said they would switch the points to miles.
Here's where it gets iffy:

1. They gave me 500 miles for each stay, I asked about the bonus (2nd stay should be 2k total miles) they said, "we only give 500, its the airline that gives the extra miles"
true?

2. I asked how many points I have for the stays, she said I get either points or miles, not both. I asked about the diamond welcome points. She said its one or both, I said:
"But if I choose miles and also a drink as my welcome gift, wouldnt I get both then?"
She then put me on hold while speaking with a supervisor. She came back and said, its only 1 or the other. I recommend you get the drink when you arrive, but its only miles or points, not both.

I just realized, thats BS...because I got NO diamond arrival gift then, because if I wasn't diamond, then I would get 500 miles anyway. So theres no benefit to being a diamond (by their logic)

What the heck!

Called back and said what I wrote:
"because I got NO diamond arrival gift then, because if I wasn't diamond, then I would get 500 miles anyway. So theres no benefit to being a diamond (by their logic)"

The agent agreed, but she was only aware of points OR miles.
She talked with her supervisor and was gone about 5 minutes.
She came back and said I do get my diamond points.

So I got 500 points per stay.

But you should all be aware of this...seems like a lot of agents (well agent #1 and #2 and supervisor #1) think its points OR miles only - no diamond arrival points.

Called back and said what I wrote:
"because I got NO diamond arrival gift then, because if I wasn't diamond, then I would get 500 miles anyway. So theres no benefit to being a diamond (by their logic)"

The agent agreed, but she was only aware of points OR miles.
She talked with her supervisor and was gone about 5 minutes.
She came back and said I do get my diamond points.

So I got 500 points per stay.

But you should all be aware of this...seems like a lot of agents (well agent #1 and #2 and supervisor #1) think its points OR miles only - no diamond arrival points.

Thanks for the heads up. I got a feeling I will be going thru this myself. I bet the S/W is not that smart to reconize the Dia check in amenity.

So I just signed up for this one and will make 3 stays next week. How do I ensure that I get the Passport points rather than airline miles? Can I just call it in?

Earnings Detail
Description: Amount: Credit Type:
Base Miles 600 Miles

This is what it is showing. Is apparant no Diamond Welcome Amenity. Can the Goldpassport Concierge confirm I should be getting my Dia checkin amenity in addition to the miles? -b4 I call GP CSR? Plz

You will get the Miles as your basic check in. As a DIA you will also get you DIA amenity pts.
I just got off the phone with HGP and had to correct some past stays(As well as adding a couple of lounge closure bonuses. Fine by me if they want to give me an extra 500 GP points for the DIA amenity points not posting correctly:D

Fine by me if they want to give me an extra 500 GP points for the DIA amenity points not posting correctly:D

You got a good point there. What I have also found was only the experience CSRs know about the 50% extra points.

Is this REALLY the only summer promo we're going to see from Hyatt this year?:(

It could be the last one of 2012 :D

Hush your baby!

It could be the last one of 2012 :D

Or the last one EVER.

Hyatt has a credit card now. They don't need no stinkin' promos.

I registered BA promo, and so far I did 4 stays.
When I check my BA account, I see that I received 500 miles for each stays, but I didn't receive the bonus miles. Can anyone tell me how long does it take to get the bonus miles? MY GP account shows that i received bonus miles.

Or the last one EVER.

I just checked last year and the first promo was 3 months from 4/1-6/30 with 6 week break followed by 2 month promo. So last year there was only 5 months of Hyatt wide points promos! :confused:

I'm beginning to think this is the "mid-year" promo and there will likely be one more short promo and that's it!

Is this REALLY the only summer promo we're going to see from Hyatt this year?:(

Obviously yes. A reason for me to cancel my summer bookings with Hyatt

Obviously yes. A reason for me to cancel my summer bookings with Hyatt

Yeah, this is really pathetic.
This will probably be the first year I don't requalify for diamond.

I though a current SPG promo is disappointed, 10 nights for 1 free night.

Hyatt probably feels its own promo is slightly better.

I value 24,500 miles to USD 200 at max. So, you kinda get $20 rebate given you do the all 1 night stay.

Now it's BAD.

I though a current SPG promo is disappointed, 10 nights for 1 free night.

Hyatt probably feels its own promo is slightly better.

I value 24,500 miles to USD 200 at max. So, you kinda get $20 rebate given you do the all 1 night stay.

Now it's BAD.

But u also forefeit your hyatt points, right?

But u also forefeit your hyatt points, right?

Yes, but if your stays are at pretty low cost Hyatts, it is worth it but if your stays are multiple nights at pricy properties, you should forgo this promo and go for the "regular" points.

Originally Posted by Gold Passport Concierge
I have double checked the information with Gold Passport management. You do have to choose airline credit for the first stay during the promotional period for it to count towards the bonus. Let us know if there's anything else we can assist with.

Can someone confirm that I can chose the airline bonus miles plus the Hyatt points? I.e. my first stay would have to be "miles" and after I can switch back to "points" and still get the airline bonus miles?

Can someone confirm that I can chose the airline bonus miles plus the Hyatt points? I.e. my first stay would have to be "miles" and after I can switch back to "points" and still get the airline bonus miles?

You can switch back and forth between Miles and Points during the Promotion Period but you cannot get both. You should let the hotel know when you check in. If you're a diamond member you still get in addition to the miles the welcome amenity (US, Canada, West Indies) and the additional points if the Regency Club is closed (with some exceptions).
Hope this is helpful.

Can someone confirm that I can chose the airline bonus miles plus the Hyatt points? I.e. my first stay would have to be "miles" and after I can switch back to "points" and still get the airline bonus miles?

You can switch back and forth between Miles and Points during the Promotion Period but you cannot get both. You should let the hotel know when you check in. If you're a diamond member you still get in addition to the miles the welcome amenity (US, Canada, West Indies) and the additional points if the Regency Club is closed (with some exceptions).
Hope this is helpful.

You can mix / match as you choose. In my case I chose Hyatt points for the first stay under this promo since it was a 5 night stay at a moderate rate. I've chosen miles subsequently since they are one night stays at inexpensive rates (obviously the first stay under this choice is the "trigger" for the promotion - no extra bonus miles for the first stay).

FWIW, I didn't even attempt to choose miles at check-in since they were Hyatt Place / Hyatt House properties - I just had them converted to miles after the stay posted to my account - worked as expected with the bonuses posting also. suite2suite is precisely correct that you would still be entitled to the Diamond welcome bonus (in North America) and the lounge closed/denied access bonus.

My idea is to get tha airline bonus miles plus the GP483 bonus points (http://www.flyertalk.com/forum/hyatt-gold-passport/1349364-gp483-2-000-bonus-points-german-warsaw-zurich-properties-through-7-31-12-a.html). How to do that? Can I chose miles for the first stay and points for the following eleven stays for getting both bonus?

My idea is to get tha airline bonus miles plus the GP483 bonus points (http://www.flyertalk.com/forum/hyatt-gold-passport/1349364-gp483-2-000-bonus-points-german-warsaw-zurich-properties-through-7-31-12-a.html). How to do that? Can I chose miles for the first stay and points for the following eleven stays for getting both bonus?

You can't. Choosing points for the following stays won't trigger the airline bonus.

anyone receive bonus miles yet?
i am not sure i should keep doing this promo, since i am not receiving any bonus miles. it has been more than 4 weeks, GP told me to wait 6 to 8 weeks.

Wait till all the stay amass, then call GP and ask them to convert all at once

anyone receive bonus miles yet?
i am not sure i should keep doing this promo, since i am not receiving any bonus miles. it has been more than 4 weeks, GP told me to wait 6 to 8 weeks.

I've been converting points stays to miles stays after the fact and the bonus miles have been posting to my UA account when the miles get posted (anywhere from 3 days to a week after the conversion).

I've been converting points stays to miles stays after the fact and the bonus miles have been posting to my UA account when the miles get posted (anywhere from 3 days to a week after the conversion).

Not for BA. My regular miles posted 3 weeks ago, and no bonus miles yet in sight.

Not for BA. My regular miles posted 3 weeks ago, and no bonus miles yet in sight.

My bonus miles to BA posted exactly one month after the regular miles did.

SWA posts within a week. But I have to call CSR to post my Dia checkin amenity for every stay. Some give me 1500 and others 1000 for HR stays.

My UA miles seems to posted in 1-2 weeks.

Not for BA. My regular miles posted 3 weeks ago, and no bonus miles yet in sight.

mine has been over 8 weeks now, I am contacting BA this week.

always need to call hyatt to change to miles

always need to call hyatt to change to miles

which i did, but it seems like it doesn't work.
GP account shows correct miles, and bonus miles, Ba account shows nothing.

My UA miles seems to posted in 1-2 weeks.

My 1500 pt bonus posted along with standard 500 miles at same time. Stay was only 3 days ago. Now to write GP Cust svc again:( to get my pts for Dia amenity.

11 stays completed under this promotion. Now what?

11 stays completed under this promotion. Now what?

Same here. Also finished the spg choosey thing plus the Marriott 3 free nights promo. Hope something comes up for Hyatt for later part of year.

SWA posts within a week. But I have to call CSR to post my Dia checkin amenity for every stay. Some give me 1500 and others 1000 for HR stays.

I credited to SWA as well. The 600 base showed up, but not the bonus.

Actually, my HGP account shows the 600 miles, but no additional bonus miles. Is that an indicator of problems?

If Hyatt is only going to run one promo per year, you'd think they could at least code their computers to administer is properly.

I credited to SWA as well. The 600 base showed up, but not the bonus.

Actually, my HGP account shows the 600 miles, but no additional bonus miles. Is that an indicator of problems?

If Hyatt is only going to run one promo per year, you'd think they could at least code their computers to administer is properly.

How along ago was your stay / posting of the stay. If its more than a day after the posting, try registering again (link in first post) since I don't think your were registered properly in that case.

11 stays completed under this promotion. Now what?

I'm waiting for a good promotion to get in 10 more stays at that time frame before the year ends. I'm done with Marriott Rewards Summer Bonus as well.

How along ago was your stay / posting of the stay. If its more than a day after the posting, try registering again (link in first post) since I don't think your were registered properly in that case.

I registered back in May. I just called last week to switch 4 stays from points to miles-- the first four stays I had accumulated. I was again assured that I was registered properly (well, after the agent found the promo -- mostly they deny that it exists!)

But sure, I'll register again. Thanks.

Went back to register, got this:

Our records indicate that your account is already registered for this promotion. You may register another account or if you require additional assistance, please contact Hyatt Gold Passport Customer Service at 1-800-30-HYATT or your nearest Worldwide Reservation Center.

So it is your experience that base and bonus miles post at the same time to WN? I don't mind waiting a bit, otherwise I'll call.

I registered back in May. I just called last week to switch 4 stays from points to miles-- the first four stays I had accumulated. I was again assured that I was registered properly (well, after the agent found the promo -- mostly they deny that it exists!)

But sure, I'll register again. Thanks.

Went back to register, got this:


So it is your experience that base and bonus miles post at the same time to WN? I don't mind waiting a bit, otherwise I'll call.

I've never done WN so I could be wrong but normally the stay posts then a bit later the bonus posts on the Hyatt side then swept over to the airline side later (up to a couple of weeks) perhaps with WN you never see the bonus on the Hyatt side.

I've never done WN so I could be wrong but normally the stay posts then a bit later the bonus posts on the Hyatt side then swept over to the airline side later (up to a couple of weeks) perhaps with WN you never see the bonus on the Hyatt side.

Thanks. I'll call Hyatt and see. To their credit, I've had them unable to fix an improperly posted promo..... quite a bit of experience, actually.

I credited to SWA as well. The 600 base showed up, but not the bonus.

Actually, my HGP account shows the 600 miles, but no additional bonus miles. Is that an indicator of problems?

If Hyatt is only going to run one promo per year, you'd think they could at least code their computers to administer is properly.

Like Peteropny, I first thought you may not have resigtered but since they confirmed you're registered, then it should show up fairly quickly. I would call CSR back again.

I finally got around to registering for this promo (UA miles), but noted that I can only get the bonus miles for stays after promo registration! I have 3 stays from July -- I know I need to contact HGP CSR to get the miles, but am I entitled to the bonus miles, too, or am I at the mercy of UA?

I finally got around to registering for this promo (UA miles), but noted that I can only get the bonus miles for stays after promo registration! I have 3 stays from July -- I know I need to contact HGP CSR to get the miles, but am I entitled to the bonus miles, too, or am I at the mercy of UA?

You're at the mercy of Hyatt because they are the ones that will be telling United how many points to issue.

I must say my experience on this promo and BA hasn't been good at all. Did multiple stays in June, miles were credited to BA shortly after but bonus miles weren't. Wrote to GP who said they'd take 3-4 days after to post. No sign of miles, and wrote again. This time GP said they'd take 6-8 weeks to post. Still missing. Wrote to GP again. This time GP tried to wash their hands off the situation saying, from my GP account details, BA apparently had already extracted the miles from GP and said it's got nothing to do with them now, I should contact BA. But when I contacted BA, they absolutely had no clue what this promo is about... kept saying that "you'll get the 5,000 miles bonus only if you convert 20,000 miles" (referring to the standard GP to BA conversion rate!). The official BA response I got in writing was "... to earn 25% Bonus Avios you had to transfer Points from a hotel rewards account to your Executive Club account. Avios earned through a hotel stay is not eligible for the Bonus Avios." How idiotic.

The whole experience was very frustrating indeed :mad:... after several angry follow up emails to GP, someone there finally had the decency to notify their "airlines liaison person" to work with BA to get my bonus miles credited. And I'm still waiting...

I must say my experience on this promo and BA hasn't been good at all. Did multiple stays in June, miles were credited to BA shortly after but bonus miles weren't. Wrote to GP who said they'd take 3-4 days after to post. No sign of miles, and wrote again. This time GP said they'd take 6-8 weeks to post. Still missing. Wrote to GP again. This time GP tried to wash their hands off the situation saying, from my GP account details, BA apparently had already extracted the miles from GP and said it's got nothing to do with them now, I should contact BA. But when I contacted BA, they absolutely had no clue what this promo is about... kept saying that "you'll get the 5,000 miles bonus only if you convert 20,000 miles" (referring to the standard GP to BA conversion rate!). The official BA response I got in writing was "... to earn 25% Bonus Avios you had to transfer Points from a hotel rewards account to your Executive Club account. Avios earned through a hotel stay is not eligible for the Bonus Avios." How idiotic.

The whole experience was very frustrating indeed :mad:... after several angry follow up emails to GP, someone there finally had the decency to notify their "airlines liaison person" to work with BA to get my bonus miles credited. And I'm still waiting...

Hi!

We'll be happy to help. Could you PM your GP number to us? Thanks!

Sincerely,

Nick B.

This promo ended up pretty awesome. I got in 8 or 9 stays. I would actually bounce hyatts in 3 different cities I was at for multiple nights. The front desks thought I was insane, oh well.

People look at me funny, but on SWA 3000 pts/night is the equivalent of about 40 dollars of airfare.

Thx hyatt! Need another 10 stays or so to requal diamond!

and again, same question that was asked over and over but I cant find the answer: what happens to aug 31st stay?
One phone cust service told be I'd need to check out on 31st to be eliginble, another one said I need to check in by 31st, so figured I'd rather ask here - you guys know better :)
I'm checking in on aug 31st and checking out on sept 4. It's still 1 stay, so it probably wont work for both promos. any ideas? thanks.

and again, same question that was asked over and over but I cant find the answer: what happens to aug 31st stay?
One phone cust service told be I'd need to check out on 31st to be eliginble, another one said I need to check in by 31st, so figured I'd rather ask here - you guys know better :)
I'm checking in on aug 31st and checking out on sept 4. It's still 1 stay, so it probably wont work for both promos. any ideas? thanks.

I have a one night stay checking in on 8/31 and out on 9/1 and Gold Passport said it will count to the summer promo ending on 8/31, not the fall promo that starts on 9/1.

My guess is that your 8/31-9/4 stay would count one night towards the summer promo and 3 nights towards the fall promo. But since the summer promo is based on stays and the fall is based on nights, you should probably call to be sure. Maybe you can check out and back in on 9/1 if that would make a difference.

I just called and converted the point to miles, but in the process the CS took away diamond amenity points as well.
I'll call later to have them redeposited which is a pain, but I was wondering if the diamond bonus points are also supposed to be taken away or should be left intact like diamond amenity points.

I just called and converted the point to miles, but in the process the CS took away diamond amenity points as well.
I'll call later to have them redeposited which is a pain, but I was wondering if the diamond bonus points are also supposed to be taken away or should be left intact like diamond amenity points.

Feel free to send us a PM, and we can add the amenity back for you. The 30% bonus points are removed when you don't choose points for the stay.

Sincerely,

Nick B.

Yes, you would get the amenity points and the 2500 points for a closed lounge.

It's no news that Hyatt would never post the stay credit correctly if choosing airlines miles. Always have to call and have them either to convert GP pts into miles or post the entire stay credit. A few extra follow up calls for missing the diamond amenity points and close for the RC bonus points even you told the CS clearly is something that you can not avoid. This happens to ALL my 11 stays that I decided to utilize this promotion.

I have all my 11 stays at the same property and it's all on the weekend when RC was closed. I have no problem having the first 9 stays (time period from May 4th to August 3rd) to get the base miles, bonus miles, diamond amenity points and 2500 pts for close of the RC bonus posted. Of course, 2-3 calls to the GP line per each stay to make them posted correctly.

However, when I called today for my 10th(August 17th) and 11th stay(August 24th) of this promotion, the GP diamond line CS could only help me with the base miles, bonus miles, and the diamond amenity points. They claimed that I am not eligible to get the 2500pts because when they confirmed with the property, the property told them only if the RC is open and due to high demand access that I can't access or the RC is under construction on the day when it suppose to open then I am eligible to get the points. Since the club always close on the weekend for every to access so they insisted not to give me the points. This is so confusing! Even though I told the CS that during check in, the front desk of that property already mentioned there will be 2500pts added due to the RC close on the weekend and also asked them why my first 9 stays had no such a problem, they still couldn't do anything about it and wanted me to contact the property myself. Anyone has any idea if the 2500 bonus pts for RC close policy has been changed?

Feel free to send us a PM, and we can add the amenity back for you. The 30% bonus points are removed when you don't choose points for the stay.

Sincerely,

Nick B.

Nick,

Many of us are having trouble getting the bonus miles under this promo to post. I, for one, have not gotten a single bonus allotment, on stays all the way back to May! Can you please help out with this?

Feel free to send us a PM, and we can add the amenity back for you. The 30% bonus points are removed when you don't choose points for the stay.

Sincerely,

Nick B.

Thanks but I ended up calling and got it all straightened out.
On a side note, I did get all the bonus miles to post automatically for the stays.

It's no news that Hyatt would never post the stay credit correctly if choosing airlines miles. Always have to call and have them either to convert GP pts into miles or post the entire stay credit. A few extra follow up calls for missing the diamond amenity points and close for the RC bonus points even you told the CS clearly is something that you can not avoid. This happens to ALL my 11 stays that I decided to utilize this promotion.

I have all my 11 stays at the same property and it's all on the weekend when RC was closed. I have no problem having the first 9 stays (time period from May 4th to August 3rd) to get the base miles, bonus miles, diamond amenity points and 2500 pts for close of the RC bonus posted. Of course, 2-3 calls to the GP line per each stay to make them posted correctly.

However, when I called today for my 10th(August 17th) and 11th stay(August 24th) of this promotion, the GP diamond line CS could only help me with the base miles, bonus miles, and the diamond amenity points. They claimed that I am not eligible to get the 2500pts because when they confirmed with the property, the property told them only if the RC is open and due to high demand access that I can't access or the RC is under construction on the day when it suppose to open then I am eligible to get the points. Since the club always close on the weekend for every to access so they insisted not to give me the points. This is so confusing! Even though I told the CS that during check in, the front desk of that property already mentioned there will be 2500pts added due to the RC close on the weekend and also asked them why my first 9 stays had no such a problem, they still couldn't do anything about it and wanted me to contact the property myself. Anyone has any idea if the 2500 bonus pts for RC close policy has been changed?

You called Hyatt Gold Passport 25 times to get 11 stays posted and it still hasn't posted correctly?

You called Hyatt Gold Passport 25 times to get 11 stays posted and it still hasn't posted correctly?

Yes, if I choose miles for the stay, it never posted automatically after check out. I normally wait for two weeks before I call. Even it was confirmed by the front desk that my airlines frequent member number is in placed and even it was printed on the invoice when I checked out. The first call for each stay normally just to get the stay posted. (base miles, bonus miles, diamond amenity)

As for the 2500pts for the close of RC, it's always missing even though the GP line CS normally says it will show up within 48hrs. Waiting for 3-4days and I need to make the 2nd call to follow up on that. I've been told that the 2500 bonus pts is control by the property so the CS of GP line can only send the request again to the property and ask them to give me the points instead of just adding it themselves. In some case, I need the 3rd call after 3-4days of 2nd call.

If I choose points for the stay, amazingly they all posted automatically after I check out within 48hrs. I got everything including the base points, 30% bonus for diamond, diamond amenity and close for the RC bonus. The first call will be asking them to convert from GP points to miles. Then as previous post mentioned, they will also take away the diamond amenity pts and RC close bonus pts. So here comes the 2nd call to have them correct it. Some will come back telling me if I choose miles for the stay, I am not eligible for the points for diamond amenity then I have to ask the CS to read/confirm the diamond member T&C again. Then of course, the 2500pts for close RC requires another follow up call.

Normally I don't even bother to remind the GP line CS that it should be 1500pts instead of 1000pts if the diamond amenity pts was not posted correctly at the first place because it's gonna take another 3-5minutes to put me on hold waiting them to check the policy which all of them should memorize and be clear before picking up customer's call.

Thanks God the current promotion does not involve with airlines miles and I wish I will never ever call the GP line again for the coming stays!

Update on 9/9: I have a stay on 9/8 at the same property again and I told the front desk about this during check in. Later on my account is added with 5000 GP pts for the two times close of the RC bonus.

At times, I've also had some issues with miles/amenity postings, but in my experience Hyatt customer service got everything straightened out quickly. I still think it's toward the top of the major hotel chains, if not the best.