Online Travel Booking and Bidding Agencies - One Way Expedia Itinerary on Two Different PNRs--Is this a Problem?

I have a one way Expedia itinerary on different airlines (which do not appear to be partners of each other) and upon checking into it, learned that the flights are on separate PNRs.

The trip is one way from ORD to LHR. The first flight is on Air Canada from Chicago to Toronto. There is a layover on Toronto for about 2.5 hours and then the rest of the trip is on Iceland Air.

I am concerned as since there are two PNRs, I am not sure what will happen if I miss my connection. 2.5 hours seems like barely enough time since I will need to clear customs and go through security again in Toronto (as well as switch terminals). Is Expedia responsible? I cannot imagine either airline claiming to be responsible. How would you recommend handling this type of situation? I would greatly appreciate anyone's advice.

How many ticket numbers do you have?

If you have two separate ticket numbers, you have two unrelated flights. If you miss your connection, Iceland Air wouldn't have to do anything for you. You'd be a no show.

However, I think 2.5 hours is plenty of time to make this connection.

Its perfectly for itineraries involving multiple airlines to have a seperate PNR for each airline involved. While airline systems can talk to each other, all airlines operate systems independent of each other. It should also be noted that each airline's PNR may or may not show flights which are on another airline.

Unrelated, but I would definitely travel with a copy of your full itinerary reciept from Expedia, which shows the PNRs as well as the ticket number. This may or may not be needed if you plan to check bags in Toronto, and when passing through customs in the United States.

Thank you very much for your advice. It is greatly appreciated. To answer KVS's Question, I have 2 ticket numbers and pnrs but one expedia itinerary number. I knew it was odd to have 2non-alliance airlines on the same itinerary but I did not realize that it was on two pnrs until after the purchase.

To answer KVS's Question, I have 2 ticket numbers and pnrs but one expedia itinerary number.
Do your ticket numbers begin with 014 or 108?

Thank you very much for your advice. It is greatly appreciated. To answer KVS's Question, I have 2 ticket numbers and pnrs but one expedia itinerary number. I knew it was odd to have 2non-alliance airlines on the same itinerary but I did not realize that it was on two pnrs until after the purchase.

When there are two airlines involved there will ALWAYS be two PNRs. As I said, each and every airline has their own system for storing reservations. A PNR of ABC123 on Air Canada will be a totallly different reservation than the PNR on say, United.

It is the ticket number you should be concerned over. If you booked this as a YYZ-LHR one way, it should have been ticketed on one airline's ticket stock.

Thank you very much for everyone's help regarding this. I checked and was able to find that while the flight is on two PNRs, it is on one ticket number. I called Air Canada and was told that the whole flight was on Iceland Air ticket stock. The person also told me that if there was a delay because of the Air Canada flight, they would get me on another flight to my final destination, even if it was on another airline? Does this sound right? Thanks.

Thank you very much for everyone's help regarding this. I checked and was able to find that while the flight is on two PNRs, it is on one ticket number. I called Air Canada and was told that the whole flight was on Iceland Air ticket stock. The person also told me that if there was a delay because of the Air Canada flight, they would get me on another flight to my final destination, even if it was on another airline? Does this sound right? Thanks.

Yes, if it's on one ticket and it's the airline's fault you missed the flight, they will try and find you space on another flight, but I still think you have plenty of time, as long as your first flight has no delay, to make this connection.