United MileagePlus (Consolidated) - COS bonus miles gone with UPG?




View Full Version : COS bonus miles gone with UPG?


ajc1970
Apr 16, 12, 9:01 pm
I flew LAS/IAD/FCO/IAD/LAS on a D fare, and applied GPUs to the itin, both directions (and they cleared each way).

For the domestic portion of the trip, the D fare booked into A, and so for LAS/IAD and IAD/LAS, I received 3099*2=6198 premier qualifying miles, and 1.5*2=3 pq segments.

For the international portion that was upgraded D into First, my account activity page on united.com shows 1 segment as "ZD" (FCO/IAD) and the other as "K" (IAD/FCO). I would've expected a "D" or the equivalent of the old "NF", and would've expected them both to be the same... and I didn't get my COS bonus -- only the base mileage of 4505 per segment, and 1 segment instead of 1.5 segments.

Has this been reported here on FT yet? What's the best way to resolve it? Guessing if I call UA, it'll be an hour for them to figure it out. This trip was April 2/April 9.

mods -- please merge if this has been reported already. I scanned the most recent 3 pages and didn't see it though.




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