EL AL Matmid - Canceling an award ticket

what happens if I cancel an award ticket?
do I get the points or fuel surcharge back?

what happens if I cancel an award ticket?
do I get the points or fuel surcharge back?

according to elal's website you cannot cancel.
but as a GL, i've managed to cancel a reward ticket for 75$/ you get the points back (if still not expired) and the surcharge

According to elal's website you cannot cancel.

Which is ridiculous.

according to elal's website you cannot cancel.
but as a GL, i've managed to cancel a reward ticket for 75$/ you get the points back (if still not expired) and the surcharge

Thanks!

according to elal's website you cannot cancel.
but as a GL, i've managed to cancel a reward ticket for 75$/ you get the points back (if still not expired) and the surcharge

same experience here.

im almost sure you can cancel without a problem for $75. you only get back the points that are still valid (ie, which are less the 3 years old)

never heard of this only being applicable for gold+.

im almost sure you can cancel without a problem for $75. you only get back the points that are still valid (ie, which are less the 3 years old)

never heard of this only being applicable for gold+.

i was talking for my experience as GL.
according to the rules as per ElAL's website, reward tickets cannot be canceled and points returned.
so if someone non-gl/pl/tpl can comment from personal experience - that would be great

I am now a Plat member thanks to a status match.

If I book an award ticket for myself using my wife's account (she's only a silver), and need to change/cancel the ticket - will they look at my status for any changes/cancellations (Plat = fee free), or her status (Silver = fees for changes, no cancellations?)

Thanks,
Bostonbali

As a PL/TPL Never paid a dime for canceling a Bonus ticket...

I am now a Plat member thanks to a status match.

If I book an award ticket for myself using my wife's account (she's only a silver), and need to change/cancel the ticket - will they look at my status for any changes/cancellations (Plat = fee free), or her status (Silver = fees for changes, no cancellations?)

Thanks,
Bostonbali

basically, the rules that apply are of the account that the voucher was issued from.

basically, the rules that apply are of the account that the voucher was issued from.

Thanks May_east,
So a Plat is not exempt from paying a cancellation fee if he/she is booked on a ticket using a non-Plat/TPL account, correct?

Thanks May_east,
So a Plat is not exempt from paying a cancellation fee if he/she is booked on a ticket using a non-Plat/TPL account, correct?

this is exactly what elal's website states (hebrew)

http://www.elal.co.il/ELAL/Hebrew/MatmidFrequentFlyer/NewsAndDeals/NewAndUpdates_items/he_matmid_Benefits_Clarification_221110.htm

this is exactly what elal's website states (hebrew)

http://www.elal.co.il/ELAL/Hebrew/MatmidFrequentFlyer/NewsAndDeals/NewAndUpdates_items/he_matmid_Benefits_Clarification_221110.htm

Thanks - that definitely clarifies and settles the issue... :)

BB

Thanks May_east,
So a Plat is not exempt from paying a cancellation fee if he/she is booked on a ticket using a non-Plat/TPL account, correct?Sure looks that way.

With BA as a Gold card holder not only are any tickets booked through your account exempt from any fees, but if you have a ticket booked through someone else's account who's not a Gold member you're still exempt.

Thanks May_east,
So a Plat is not exempt from paying a cancellation fee if he/she is booked on a ticket using a non-Plat/TPL account, correct?

You can't book a ticket trough someone else's account. They can book for you. Hence the rules are as applied to them.