Turkish Airlines Miles&Smiles - Miles&Smiles desk/counter at IST




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renalt130
Apr 12, 12, 6:56 pm
I know I read in a thread here that there is an M&S desk somewhere in the airport. Where is it, and what are their hours?

(I did several searches but was unable to find the old thread).


tcm
Apr 13, 12, 1:49 am
If still there, there is one across the TK Y check-in (A) counters. Also, in the gate area there is a newspaper distribution point which is supposed to function as a M&S desk as well. Not sure about the hours; if I remember correctly from around 08:00 to 21:00.

Link regarding M&S service desk at IST:
http://www.turkishairlines.com/en-int/corporate/news/8592/we-are-here.aspx

renalt130
Apr 13, 12, 8:07 am
If still there, there is one across the TK Y check-in (A) counters. Also, in the gate area there is a newspaper distribution point which is supposed to function as a M&S desk as well. Not sure about the hours; if I remember correctly from around 08:00 to 21:00.

Link regarding M&S service desk at IST:
http://www.turkishairlines.com/en-int/corporate/news/8592/we-are-here.aspx

Thanks. I'll try to find it when I'm there next week.


tobegold
Apr 16, 12, 3:05 pm
The desk is only there to hand out news papers, they will not do anything alse for you, at least per my experience 3 weeks ago.

hfly
Apr 16, 12, 3:46 pm
tobegold, I can only assume that you are talking about the one near the lounge as the one between check in areas A and B issues cards, etc.

tcm
Apr 16, 12, 9:18 pm
The desk is only there to hand out news papers, they will not do anything alse for you, at least per my experience 3 weeks ago.

The one next to gate 216 is supposed to have/get an agent dealing with M&S enquiries. Was told this when I asked about the M&S logo on the desk. I'll check it out on my next visit.

tcm
Apr 30, 12, 12:55 pm
The newspaper desk (airside/next to Gate 216) is supposed to function as a M&S desk as well. They are still waiting for staff to be assigned.

http://www.flyertalk.com/forum/members/tcm-albums-tk-picture3992-img-0247-1.jpg

Frontliner
Aug 21, 12, 8:33 am
I heard the small office in the international terminal at IST can print M&S cards.
Does anyone know if they have different colors and can also print Elite ones?

Frontliner
Aug 23, 12, 8:22 am
Just went there and got my answer: yes. They have cards of the four colours, ready to print.

G_G
Aug 25, 12, 9:01 am
Just went there and got my answer: yes. They have cards of the four colours, ready to print.

Where is this office exactly ? I didn't find it.

Frontliner
Aug 25, 12, 9:15 am
At the departure level, near the gates, on the side of the airport close to the domestic terminal.

Zhivago
Aug 25, 12, 9:28 am
Is it landside or airside?

tcm
Aug 25, 12, 9:57 am
See: http://www.flyertalk.com/forum/turkish-airlines-miles-smiles/1335396-miles-smiles-desk-counter-ist.html

The airside desks are still not manned by M&S staff as they were supposed to. The landside M&S desk accross check-in (A) should still be operational.

Frontliner
Aug 25, 12, 11:22 am
Landside.

G_G
Aug 26, 12, 7:56 am
See: http://www.flyertalk.com/forum/turkish-airlines-miles-smiles/1335396-miles-smiles-desk-counter-ist.html

The airside desks are still not manned by M&S staff as they were supposed to. The landside M&S desk accross check-in (A) should still be operational.

my mistake ! I was airside and go at this desk
http://i1073.photobucket.com/albums/w397/GG_1_29/f6404134.jpg
and the only answer I've received was : "We're here for the newspapers" :D


Landside.
Thanks



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