Star Alliance - *A Asia Pass

Just wanted to book *A Asia Pass HKG ICN SIN BKK.
Checked the www.staralliance.com where you are given only the basic price and after making the request you have to wait to be contacted from an issuing office. One week has passed and nothing.
LH charges 50 eur for TSC could not give me an accurate asnwer.
The web support told me to contact nearest *A member and the travel agent told me do info given to be able to book those flights.
Any ideas?

Call the airline on which you are arriving in to the region on the long-haul flight. That's the way I've done it in the past.