Apr 10, 12, 12:06 pm
I just got back from an international trip. I've gotten too large and probably need to fly E+ next time, but this time we were in coach. I noticed a distinct difference in my experience in being boarded between IAD (Washington Dulles) and CPH (Copenhagen). At Dulles, getting down the aisles was a terrible and painful experience, while at CPH it was easy and simple. At first I thought it was the superior training of the assistance staff (Falck) at CPH, and they are definitely much better trained, but I noticed on the return that the aisle chairs they use are so much better than the ones at IAD. The seat height is a bit higher and the width a bit wider than the ones at IAD, but they still handled the situation with ease. I think the main thing is the seat height which means that when sitting on it, you are not hitting the armrests on every seat as you go down the aisles. Also when the aisle changes, being slightly higher gets you through the narrow turn easily. At IAD you sit lower and they have to push you between all of the armrest on every seat, which if you are as big as I am, it can be painful. At the change in aisle between coach class and E+, negotiation the turn is far worse. They smacked my knees on one of the seats trying to make the turn (ouch!). While I think the guys at IAD can use better training, it seems to me that they also need better equipment. I wish I knew a way to make that happen.