Hyatt Gold Passport - No change in award structure

When the award structure was changed last year so that premium awards are required for the resort and many other properties and the use of standard awards has been severely there were many complaints. We were told that the structure could change next year. Well it is next year now and nothing has changed.

It would be more honest for Hyatt to show the required points for the premium as standard and what's left as economy or some such thing.

The programs of all hotels are somewhat complicated. Not doubt, the changes last year by Hyatt made a lot of disappointed members. Most properties added months to the premium period and several joined the ranks of premium all year around.

This does bring to question what is the program provide on the "regular points" without the * for premium? While several exist, or at least exist part of the year, some other approach would seem more "honest".

Unfortunately, for we the "guest" and Hyatt the "host" the programs are not easy to describe. This is made especially true due to the lack of consistancy in ownership (Hyatt owns few of the properties outright), the kind of property (resort, park hyatt, grand Hyatt, Hyatt Regency, etc), the locations of the property (high rent districts (NY versus Denver), the country of locations (again a cost issue, including labor in this case, ie London vs. Thailand).

To change to categories A,B,C,D would eliminate the issue of properties that have some months premium and others "regular". Dividing by kind of property would be very inconsistant with the current premium periods. Todays system is not too good, but I do not come up with something better, only different.

I do think some changes would help the guest. If the name is Hyatt Regency, then it should have a Regency Club. If not, the name should be changed to Hyatt Property. This would work for Hyatt's, Park Hyatts and Hyatts with Regency. Unfortunately, for purposes of understanding, some Grand Hyatts and most (all) Resorts have Regency clubs.

The answer is that Hyatt has developed a mismatched pile of mostly above average units, with names that are often misleading to darn right confusing. A resposible company would know this and correct it. I am surprised that the Pritzers give in to the pressure of "owners" to get titles that are not deserving or are at best misleading.

I dare Hyatt to list the categories of properties, list the units underneath each and then come up with a concise description of each category. Especially one useful to the guests, like upgrade policy for Diamond members (resorts do not have to upgrade a Diamond member, nor does any unit if your staying on points!...several do however!), can one expect a RC at that unit, what hoops do I need to go thru to understand how many points it cost to stay in a hotel. Calgary is also an example. New to be open in July/August, but no points stays allowed until they see how the advanced sales go!
Why do they not have to provide a representative number of rooms now?

OOPs...sorry Hsilbiger, that I put this all on your post! I just got carried away. I guess I love Hyatts so much, I am sorry that they could be so much better with some effort! Their program is not worse than any other and perhaps better than most.

Remember 2/29 is the last day to buy Hyatt Certificates on the web site and get the 5 points per $ for each bought ($6 delivery charge)

Yeah ... Hyatt has two levels to their reward program ... standard and premium. How many other programs have two or less rewards levels?