Hyatt Gold Passport - Hyatt Lost Pines (Tx)

I was over charged on a recent stay and other issues, I wrote to hyatt on 2 Apr 12 and haven't received an answer. Should I take it public?

I was over charged on a recent stay and other issues, I wrote to hyatt on 2 Apr 12 and haven't received an answer. Should I take it public?

How did you contact Hyatt? I would suggest either an email to consumeraffairs@hyatt.com of Private Message the Gold Passport Concierge team here on Flyertalk.

PM on here typically works for me.

How do you PM the hyatt Gold Passport Concierge team on FT?

I have never had a problem with Hyatt making something right. I have been staying with them loyally for over a decade. Give them a call or let the GPC help you.

Here is the link to PM the GPC

http://www.flyertalk.com/forum/members/gold-passport-concierge.html

Hi Csfnco. We are sorry for your troubles and delay in response. On behalf of Hyatt Regency Lost Pines Resort and Spa, I would like to reach out to you about your recent issues. Please reach out to me directly by email, laura.felux@hyatt.com. Thank you so much.

I was over charged on a recent stay and other issues, I wrote to hyatt on 2 Apr 12 and haven't received an answer. Should I take it public?

isn't this post more or less "taking it public?"

This issue has been resolved.

No. the specifics were never made public.

This issue has been resolved.

Good!!!