Technical Support and Feedback - FT Apple APP problem, anyone?




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123dd
Mar 28, 12, 10:31 pm
Does anyone have problem with their FT iPhone APP? I kept getting this msg to say there is a connection problem between my device and FT. Other APPs works fine and I have tried everything on my phone, even reinstalled the APP....

Anyone experiencing the same?


nobody-elite
Mar 28, 12, 10:48 pm
I'm having trouble with the app for FlyerTalk. For a year now, the app has worked fine but today, it doesn't.

1. I am using an iPad 2 with up to date IOS.
2. I completely turned off iPad and started up again...that didnt work.
3. searched but don't see others having the same problem?
4. All my other apps are working fine.
5. Internet connection is fine with everything else.
6. My name and password are correct as I used them to get into the site via Safari.

Any suggestions what is going on?

Not sure how to post a screen shot of what I am getting but it says ....

There seems to be a connection issue between your device and Flyertalk. Please try again. I've had this for several hours now.

*** I don't use Facebook

goalie
Mar 28, 12, 11:33 pm
Not the same problem as you but I can't log in using my ft iPhone app as once I enter my information and hit log-in, the little wheel spins for about 3 seconds but the log-in screen is still showing with my log-in creds still in their respective boxes. If I then tap "skip for now", I get the correct next screen but any thread that I tap on causes the app to crash (and the same thing happens if I skip logging in entirely)


nobody-elite
Mar 28, 12, 11:46 pm
Does anyone have problem with their FT iPhone APP? I kept getting this msg to say there is a connection problem between my device and FT. Other APPs works fine and I have tried everything on my phone, even reinstalled the APP....

Anyone experiencing the same?

Yes, same problem here. App has worked fine until today.

Wewillrockyou
Mar 29, 12, 1:53 am
Yes, also I have problems with the FT app but it looks differnt. When I start the FT app the starting screen comes up and after 2-3 secondes the App shut down again. Rebooted phone but situation unchanged. All other Appīs work fine.

jonu
Mar 29, 12, 6:30 am
Same crashing issue for me today.

cirrussk
Mar 29, 12, 6:31 am
I'm having trouble with the app for FlyerTalk. For a year now, the app has worked fine but today, it doesn't.

1. I am using an iPad 2 with up to date IOS.
2. I completely turned off iPad and started up again...that didnt work.
3. searched but don't see others having the same problem?
4. All my other apps are working fine.
5. Internet connection is fine with everything else.
6. My name and password are correct as I used them to get into the site via Safari.

Any suggestions what is going on?

Not sure how to post a screen shot of what I am getting but it says ....

There seems to be a connection issue between your device and Flyertalk. Please try again. I've had this for several hours now.

*** I don't use Facebook

I'm having the exact same problem with my iPhone version of the app. Can't connect ...

eucalyptic
Mar 29, 12, 10:25 am
Same thing happening on the Android App.

jonu
Mar 29, 12, 10:51 am
Thanks, all, for saving me from the usual (over)reaction of multiple deletions and re-installs of the app! :)

uastarflyer
Mar 29, 12, 11:21 am
Same problem

Now i know how a smoker feels when that first cig is taken away

IBobi
Mar 29, 12, 11:36 am
I'm seeing it too. It's been reported to tech folks!

TheCount2
Mar 29, 12, 11:49 am
I'm seeing it too. It's been reported to tech folks!Thanks. I have had this problem since around 6 P.M. EDT last night with my Android. Newest messages seem to update automatically but I get a connection error when I try to open them.

HmmDonuts
Mar 29, 12, 12:48 pm
Same problem here too.
The app starts and then crashes soon thereafter.

KLflyerRalph
Mar 29, 12, 12:54 pm
This morning the app kept crashing so I re-downloaded it. Now I can't log in and it keeps saying there is a connection issue while I'm clearly good connected with both 3G and wifi. Concerns a 4S with latest iOS.
Rebooting and redownloading doesn't help.

UnitedFlyGuy
Mar 29, 12, 1:30 pm
Glad I am not the only one. :D

Started late last night for me. Hasn't worked since.

4stroke
Mar 29, 12, 1:51 pm
I'm seeing it too. It's been reported to tech folks!

Sounds great, thanks.

Same issue with me on iPhone 3GS.

IBobi
Mar 29, 12, 2:05 pm
Please check -- ought to be resolved as of 30 minutes ago :)

123dd
Mar 29, 12, 2:17 pm
Please check -- ought to be resolved as of 30 minutes ago :)

mine is working fine now, thanks for the quick tech response.

Wewillrockyou
Mar 29, 12, 3:02 pm
Thanks a lot. Everything wirks fine again!

jonu
Mar 29, 12, 3:05 pm
Working again. Thanks.

eucalyptic
Mar 29, 12, 3:30 pm
Android app issue resolved! Thanks!

goalie
Mar 29, 12, 4:26 pm
Thanks for fixing it ^ :)

nobody-elite
Mar 29, 12, 8:01 pm
Please check -- ought to be resolved as of 30 minutes ago :)

Thanks. Working now.

KLflyerRalph
Mar 30, 12, 12:11 am
Working again.



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