Hyatt Gold Passport - Suite Upgrades on Prepaid Stay.




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suspire
Mar 23, 12, 7:50 am
Can you use points to upgrade to a suite on a prepaid stay?

I haven't tried it yet, but I was thinking of doing so, but the T&C confused me a little: "At non-resort properties you must pay a minimum of the prevailing rack rate."

Also, is it 6,000 per night for a suite upgrade or 6,000 for the entire stay (even if you do 3 nights?).

Thanks!


ebennike
Mar 23, 12, 8:01 am
Oficially, you cannot use points on prepaid stays. Rule of thumb is - if you want to do this, you have to book the Hyatt Daily Rate. However, I have succeeded in doing this once anyway on an advance purchase rate. Platinum status probably helped me there.

The 6000 points are per stay - up to 4 nights. Often very good value IMO.

TerryK
Mar 23, 12, 8:02 am
Can you use points to upgrade to a suite on a prepaid stay?

I haven't tried it yet, but I was thinking of doing so, but the T&C confused me a little: "At non-resort properties you must pay a minimum of the prevailing rack rate."....

Answer is right in your post.;) Prepaid rate is lower than rack rate and not eligible. However, you can use Diamond suite upgrade certificates to upgrade prepaid rates.


suspire
Mar 23, 12, 9:13 am
Thanks guys.

If you use 6,000 points for a suite upgrade (on a rack rate), and then you end up having to cancel the reservation, are the points refunded normally?

suspire
Mar 23, 12, 5:02 pm
Nevermind--it doesn't quite matter. :)

Just so people know, I wanted to stack this with the Visa Signature Luxury Hotels booking, but apparently the Suite upgrade overrides the code of the former. Which isn't worth it for me. A shame they can't stack--personally, I'd say it was better for Hyatt if they did, since they'd get my 6k points too. :)



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