United MileagePlus (Consolidated) - 21/22 March - United.com down?

Haven't been able to access the site for the last 30 mins. Did I miss something? Anybody else having the same problem?

Working here, although it keeps asking for my password, but can still access my account without entering it.

tried for the last 5 hours with no luck. :confused:

It keeps redirecting me to unitedairlines.co.uk then timing out. :confused:

I had the same problem.

Two ways around it:
1) Erase the co.uk and manually write in .com
2) Google "united airlines" and come in the back door via another page on the site (but not the mobile one) baggage, whatever. Once you are in, you can navigate. (Or at least I could.)

Works for me.

tim in san jose

works fine on Chrome and safari

there is some sort of issue from canada i see. you can reach united.com using ie, but sign in never completes. firefox on united.com just pukes with a message about a redirect that will never complete, and i see the browser bouncing back and forth from united.ca to united.com

what i find works for me from canada is manually going to pss.united.com, i can sign in no problem that way. united.com doesnt work. united.ca doesnt work.

Getting 'too many redirects' message from Canada. Tried Firefox & Google Chrome.

Down for me. Redirected to /dev/null

It's weird; I was able to log in and as I navigate through the site (checking seats and itineraries) I'm not getting that usual spinning plane-hotel-car waiting page, it just goes to whatever page I clicked on.

I've had no difficulty today. Signed in through out the day.

It's working for me now. I booked 3 separate itins earlier today and didn't have any issues with the site or ticketing.

One thing I've noticed is that the redirect to "pss.united.com" no longer happens and all addresses are at plain "united.com"

what i find works for me from canada is manually going to pss.united.com, i can sign in no problem that way. united.com doesnt work. united.ca doesnt work.

Thanks caljr, I'm in YEG and that worked for me.

Probably related to this thread:

Web site change: pss.united.com -> www.united.com (http://www.flyertalk.com/forum/united-mileageplus-consolidated/1327397-web-site-change-pss-united-com-www-united-com.html)

It was down for > 1 hour for me a few days ago. Really surprising they can't even keep the webpage running. I guess things are still not going very well.

Not much is working for me.

United.ca redirects to nothing (Safari)

United.com is OK, but when searching for a fare I get the dreaded:

"Bad Request

Your browser sent a request that this server could not understand.
Reference #7.b6e31d48.1332383361.0"

So.......


What should I try? Searching on United.com using a US Proxy server? Seems a long about way to just get a fare quote.

Trying to check-in a friend earlier on today was a nightmare, and never actually achieved.

Tried another browser (firefox) and a proxy website that makes me look like I am in the US (none of which I should need to do), and still, I get the silly "can't open page" and "Bad Request" errors.

Oh well.

Between AC and its labour disputes and UA/CO website conflicts, *A in North America looks pretty shabby.

Not much is working for me.

United.ca redirects to nothing (Safari)

United.com is OK, but when searching for a fare I get the dreaded:

"Bad Request

Your browser sent a request that this server could not understand.
Reference #7.b6e31d48.1332383361.0"

So.......

What should I try? Searching on United.com using a US Proxy server? Seems a long about way to just get a fare quote.

Trying to check-in a friend earlier on today was a nightmare, and never actually achieved.


Can't even get onto United.com because it automatically redirects me to United.ca which in turn cascades into several more redirections until I get the final screen message that says it cannot access any UA sites. Tried both Safari and Firefox on my Air and desktop Macs. Have had no problems using the iPod/iPhone/iPad app but it has limited capabilities. Friends with IE on PCs can't access it up here either.

still not working in Germany

None of the following have been working for me for the past 18 hours:-
united.com
continental.com
unitedairlines.co.uk

Having read through this thread, tried pss.united.com and it worked a dream.

None of the following have been working for me for the past 18 hours:-
united.com
continental.com
unitedairlines.co.uk

Having read through this thread, tried pss.united.com and it worked a dream.

I had exactly the same issue and the pss.united.com is the only one that now works for me (Had tried IE and Firefox).

I'm getting used to United taking the pss but I never expected them to add the pss :D

www.united.com redirecting to www.unitedairlines.co.uk and failing here in the UK.

pss.united.com is working


Im tiring very quickly of this whole merger with some of my RPU's still missing since March 3rd. United'stransatlantic fares are'nt the most competitive either these days which begs the question "how long should I hold on for?".

Recently relocated to London. Since March 3rd united.com has worked fine. Last night it started to redirect to the http://www.unitedairlines.co.uk/ URL after you attempt to log in to your MP account. Everything goes back to working just fine when i connect to my USA VPN.

None of the following have been working for me for the past 18 hours:-
united.com
continental.com
unitedairlines.co.uk

Having read through this thread, tried pss.united.com and it worked a dream.

Same from Germany, thanks for the hint.

pss.united.com worked for me.

Also, mobile.united.com worked from IE.

.bomb is still down though.

Some good news: My LH flights from mid-Feb finally posted.... with 100% bonus miles:eek:. I thought *A partner miles were also subject to the bonus miles reduction for Golds/1P? Perhaps this outage was part of a software update and resulted in my flights finally posting.

Still not working from the UK. Only CO, with its small town America mentality, could manage to reduce the world wide web to the 50 states only web.

Is anyone else having problems checking in for flights today? .bomb (it is really deserving of this again) is saying that my GRB-ORD-PWM flight is not eligible for online check in because it is an international flight.

I know Maine boarders Canada more than it does the US, but it doesn't make it an international flight.

Still not working from the UK. Only CO, with its small town America mentality, could manage to reduce the world wide web to the 50 states only web.

Also, since integration when I call the Premier Line (00 800 xx to US) the automated reception, after asking for your MP no. then asks for 'your 5 digit zip code'. I live in the UK, I don't have a zip code! Tried my UK post code without joy. It asks 3 times before it gives up and puts you into the queue.

Today everytime I try to login to my account, the little plane, car, and hotel bed keeps spining, and spinning, and then times out. Perhaps they are doing some IT mess clean up running jobs? Who knows... Anyone else having issues accessing account? Mobile site seems fine...

Today everytime I try to login to my account, the little plane, car, and hotel bed keeps spining, and spinning, and then times out. Perhaps they are doing some IT mess clean up running jobs? Who knows... Anyone else having issues accessing account? Mobile site seems fine...

Only got as far as the airplane once. Two different laptops, two different internet connections (in YYZ).

Bueller?

Also, can't check in via the mobile app. My itin won't actually open.

You're doing better than those of us in Europe who cannot access even the home page - and have not been able to do so for over a day.

Perhaps the new site should change from .bomb to .nuke?

Is this a Canadian thing? I am in YYC... We all are in or around Canada LOL... Anyways, I could not get into account or check in.. ...... Really? mobile works just fine though... Ridiculous I tell ya.

Chicago has been taken over by Canadians...

You can't spell 'borders' right...

So many possible reasons, so few answers :) Honestly, no idea why it's not working but try the mobile app. If that fails resign yourself to checking in at the airport tomorrow. Why is it a big deal if you can't do OLCI? Airport check-in is just as useful, sometimes more so. Be thankful we can still use airport check-in for free.

I smell that's going to be an add-on fee here soon enough.

-RM

Chicago has been taken over by Canadians...

You can't spell 'borders' right...

So many possible reasons, so few answers :) Honestly, no idea why it's not working but try the mobile app. If that fails resign yourself to checking in at the airport tomorrow. Why is it a big deal if you can't do OLCI? Airport check-in is just as useful, sometimes more so. Be thankful we can still use airport check-in for free.

I smell that's going to be an add-on fee here soon enough.

-RM

I can't spell a lot of things right.

Mobile app doesn't work, mobile website doesn't work, .bomb doesn't work.
Honestly it is simply for piece of mind. If I'm running late I'd just assume go to security then the gate.

Being discussed here: http://www.flyertalk.com/forum/united-mileageplus-consolidated/1327397-web-site-change-pss-united-com-www-united-com.html