Qatar Airways Privilege Club - Trip shown as fully booked on QR.com, but not Kayak and Expedia




SAA340
Mar 11, 12, 11:54 am
Hi all.

I have to go from PLZ-OSL (strictly in Y) from 12-15 April (exact dates, +-1 day not possible), and my first choice would be QR, but while trying to book on the QR website i get a fully booked/unavailable message, for the outbound flight, however, when I try to book the same flights on kayak and subsequently expedia I have no problem booking. Who should I trust, and what are my options if I make the booking on Expedia knowing the flight might be full? Will I get a refund, or flight change or is there an option of denied boarding? My reasons for choosing QR is price (almost half the price than that of competitors) and I will make Silver by July due to other upcoming flights on that carrier.

Cheers.


RUN4FUN
Mar 11, 12, 5:22 pm
QR dont fly PLZ.

AlexCM
Mar 12, 12, 12:16 am
Hi all.

I have to go from PLZ-OSL (strictly in Y) from 12-15 April (exact dates, +-1 day not possible), and my first choice would be QR, but while trying to book on the QR website i get a fully booked/unavailable message, for the outbound flight, however, when I try to book the same flights on kayak and subsequently expedia I have no problem booking. Who should I trust, and what are my options if I make the booking on Expedia knowing the flight might be full? Will I get a refund, or flight change or is there an option of denied boarding? My reasons for choosing QR is price (almost half the price than that of competitors) and I will make Silver by July due to other upcoming flights on that carrier.

Cheers.



Hi, since Qatar airways does not operate a direct flight from Port Elizabeth and there is no add-on fare on the web site. That is why you will get the unavailable message. If you wish to travel from PLZ-OSL with Qatar airways, i do recommend you to contact the reservation office in Johannesburg to calculate the fare for you.

Address Qatar Airways
Shop 201, Design Quarter
c/o Leslie street & William Nicol Drive, Fourways, 2055
Johannesburg, South Africa
View map

Airport Address: 3rd Floor, Terminal A, Oliver R Tambo Airport
Airport tel: +27 11 390 2196 Airport fax: +27 11 390 3265
Other Telephone: +27 11 267 7700


SAA340
Mar 12, 12, 12:47 am
Hi, since Qatar airways does not operate a direct flight from Port Elizabeth and there is no add-on fare on the web site. That is why you will get the unavailable message. If you wish to travel from PLZ-OSL with Qatar airways, i do recommend you to contact the reservation office in Johannesburg to calculate the fare for you.

Address Qatar Airways
Shop 201, Design Quarter
c/o Leslie street & William Nicol Drive, Fourways, 2055
Johannesburg, South Africa
View map

Airport Address: 3rd Floor, Terminal A, Oliver R Tambo Airport
Airport tel: +27 11 390 2196 Airport fax: +27 11 390 3265
Other Telephone: +27 11 267 7700

Hi guys, and thanks for your replies.

Yes, I am fully aware QR do not fly to PLZ, and I should have mentioned in my first post that I am not searching for flights from PLZ, but strictly from CPT/JNB. I'll either drive or take an earlier flight to CPT/JNB. I always book this way as it is a lot cheaper than booking anything from PLZ.
I did a search now and I can still book JNB-OSL on expedia, but not on qr.com. Qr.com has availability only on 11 March, while Expedia has availability on 12 March, which is the day I need. Weird, huh?
I prefer to make the booking online, as I have been in contact with the JNB call center before, and was not too happy with them.

SAA340
Mar 12, 12, 2:20 am
Well, I just made the booking and payment through an external site, and could immediately choose my seat etc on the QR website, and funny enough there are plenty of seats available on all flights. Strange that it comes out as fully booked/unavailable on the QR website. I got PLZ-OSL return for USD 1173, which I would consider quite affordable. Even got K and M class tickets, so quite good earnings for that price.

AlexCM
Mar 12, 12, 2:47 am
Hi guys, and thanks for your replies.

Yes, I am fully aware QR do not fly to PLZ, and I should have mentioned in my first post that I am not searching for flights from PLZ, but strictly from CPT/JNB. I'll either drive or take an earlier flight to CPT/JNB. I always book this way as it is a lot cheaper than booking anything from PLZ.
I did a search now and I can still book JNB-OSL on expedia, but not on qr.com. Qr.com has availability only on 11 March, while Expedia has availability on 12 March, which is the day I need. Weird, huh?
I prefer to make the booking online, as I have been in contact with the JNB call center before, and was not too happy with them.

Qatar airways web site will permit to booking for any flight more than 24hours before the departure. maybe the reason why.

MS123
Mar 12, 12, 8:11 am
Good day,

PLease can you provide me with your email address and contact numbers.

I will ensure you are contacted.

Regards,

Muhammed Sameer

QatarAirwaysCommunity
Mar 12, 12, 9:25 pm
SAA340, we're glad to hear you were able to book your travel with us (even if it was through one of our Agency partners). Also, a thank you to AlexCM and MS123, two of our resident stars with Qatar Airways (from BKK and JNB, respectively) for pitching in to help. Have a great trip!

Michael @ The Qatar Airways Community

MS123
Mar 13, 12, 1:54 am
Hi,

I would like to know if your tickets have been successfully booked?

Please do not hesitate to contact us -
Qatar Airways - 011 267 7700 or
qrresjnb@za.qatarairways.com

Warm regards,

Muhammed Sameer

SAA340
Mar 14, 12, 1:30 am
Hi again!

Just want to say thank you to everyone for replying so swiftly, and I have contacted Muhammed as well.

Have a wonderful day.

Cheers.



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