Hotel Deals - A decent HotelClub Groupon

Long timers may remember the free credits we got from HotelClub a few years ago. I haven't used them since, but they're offering a UK Groupon that will probably be of use to some.

For £19, you get £50 in HotelClub money to spend. There doesn't seem to be any minimum spend on your reservation. So, in dollar terms, you're buying about $77 in hotel for $30. Not a bad deal, although my recollection is that HotelClub's prices were usually "eh" (this is a several-year-old recollection).

http://getaways.groupon.co.uk/d-3880267-Hotels?nlp=&CID=UK_CRM_1_0_0_69&a=2463

The other problem is that the rules limit you to one Groupon. You could probably get away with opening a few accounts and buying a voucher in each (especially husband and wife), but don't go crazy on this becaue (at least in the USA) they will shut down accounts for "abuse."

If you take advantage of this from outside the UK, you might want to try paying with paypal (sign into your account first), as that has been successful for me in paying for foreign Groupons.

Personally, the deal isn't good enough for me to put up £19 in the hopes of finding a good rate on HotelClub. That said, if I was currently hunting for a cheap one-night stay, I'd put my trip into the HotelClub matrix and see if anything worthwhile popped up.

Long timers may remember the free credits we got from HotelClub a few years ago. I haven't used them since, but they're offering a UK Groupon that will probably be of use to some.

For £19, you get £50 in HotelClub money to spend. There doesn't seem to be any minimum spend on your reservation. So, in dollar terms, you're buying about $77 in hotel for $30. Not a bad deal, although my recollection is that HotelClub's prices were usually "eh" (this is a several-year-old recollection).

http://getaways.groupon.co.uk/d-3880267-Hotels?nlp=&CID=UK_CRM_1_0_0_69&a=2463

The other problem is that the rules limit you to one Groupon. You could probably get away with opening a few accounts and buying a voucher in each (especially husband and wife), but don't go crazy on this becaue (at least in the USA) they will shut down accounts for "abuse."

If you take advantage of this from outside the UK, you might want to try paying with paypal (sign into your account first), as that has been successful for me in paying for foreign Groupons.

Personally, the deal isn't good enough for me to put up £19 in the hopes of finding a good rate on HotelClub. That said, if I was currently hunting for a cheap one-night stay, I'd put my trip into the HotelClub matrix and see if anything worthwhile popped up.

Silly question, I've never used hotel club. But do you still earn EQNs? and points?
I assume you just book through hotel club using a code from groupon?

And this could be even nicer if they let you stack a 10% off code on the hotel lub.

Can it be combined with hotelclub member rewards?

The other problem is that the rules limit you to one Groupon. You could probably get away with opening a few accounts and buying a voucher in each (especially husband and wife), but don't go crazy on this becaue (at least in the USA) they will shut down accounts for "abuse."


I could not find anywhere that it says only 1 groupon, and it allows you to buy multiples. I bit on this promo, because it seems to be a good deal, saving me quite a bit on a 1 night stay. The only downside I see, is you cannot use it until March 16th. I just hope they dont jack up their room rates between now and then.....

I could not find anywhere that it says only 1 groupon, and it allows you to buy multiples. I bit on this promo, because it seems to be a good deal, saving me quite a bit on a 1 night stay. The only downside I see, is you cannot use it until March 16th. I just hope they dont jack up their room rates between now and then.....

I saw there it said can buy 1 only, have anyone tried to buy more than 1 in 1 account?

I saw there it said can buy 1 only, have anyone tried to buy more than 1 in 1 account?

I bought 2, and in the drop down menu, it lets you buy as many as 30.

I bought 2, and in the drop down menu, it lets you buy as many as 30.

yes I saw the pulldown menu of 30... I received the code already, how about you?:D^

dont hotelclub have a BRG ? Simply match the price and then you 3 vouchers .

Will that work ?

yes I saw the pulldown menu of 30... I received the code already, how about you?:D^

Yes, I got both of mine, but you cannot enter them until the 16th @ 8pm, and then have to wait 36 hours for them to drop in your account.... I will update in a week if I have any trouble :-)

I could not find anywhere that it says only 1 groupon, and it allows you to buy multiples.

If you click on the "fine print" tab it says "Limit 1 per person."

I have no idea if that's enforced but, in the USA, it usually is.

Do I have redeem the voucher by May 12th or I have to make hotel booking by May 12th?

can you use more than 1 against 1 booking? in other words use 4 vouchers to cover a £200 room which has only cost £76?

Tried to pay with foreign CC but with no success, is it only for UK cards only?

can you use more than 1 against 1 booking? in other words use 4 vouchers to cover a £200 room which has only cost £76?

It would be extremely unusual to be able to use more than 1 voucher per booking, but I guess we won't know 100% for sure until someone tries it.


Tried to pay with foreign CC but with no success, is it only for UK cards only?

Follow the paypal instructions in my original post. That's the only way I've ever been able to buy foreign Groupons.

Meanwhile, it is interesting that the drop down menu allows you to buy as many vouchers as you want. Has anyone yet received multiple vouchers?

What concerns me about HotelClub -- other than not having great rates -- in that their hotel choices seem pretty limited. Like they only have about 14 cities in Germany where they offer hotels. That's a far cry from most of the online travel agencies. So unless you have a specific hotel in mind, you may have some trouble effectively using your vouchers. This isn't Expedia.

Anyone use hotelclub.com? any good?

I have tried to purchase (and paid for) more than one Groupon using the drop down menu in the past where it was stated "limit one". They ultimately charged me for one, I got one.

fyi

ps: not hating Hotelclubs US prices, with the savings seems like a nice deal! thx

Anyone use hotelclub.com? any good?

Used them twice a couple of years ago, when they had free $50 coupons. Haven't used them since as they tend not to offer free cancellation if I remember correctly. Think their prices are about the same as expedia.

I purchased 4, vouchers received already.

I suspect they will not be stackable, with a 1 per account or booking rule enfoced.

I purchased 4, vouchers received already.

I suspect they will not be stackable, with a 1 per account or booking rule enfoced.

Ditto. I have received my 2. I am assuming that since you have to call to activate if you are an existing member, that you will only be able to apply 1 to each account. If you buy multiples, you should be able to apply them to different accounts using different e-mail addresses and names.

ps: not hating Hotelclubs US prices, with the savings seems like a nice deal! thx

Yeah, it doesn't sound like much has changed since the days of the free HotelClub money. My recollection is that HotelClub offers similar "regular" rates to, say, Expedia, but with less lucrative promos (like Expedia is more likely to get access to a chain's promo rates).

The biggest problem is scope: it seems like HotelClub has only a tiny fraction of the hotel listings that the big agencies have. So it's going to be harder to use your voucher to stay in a hotel you want to stay at.

Still, obviously, a decent deal -- I just wouldn't load up, unless you don't good access to other hotel deals.

Shop through one of these cash-back portals and use your voucher at checkout.

http://www.cashreporter.com/store/cashback-hotelclub/2495/

Shop through one of these cash-back portals and use your voucher at checkout.

http://www.cashreporter.com/store/cashback-hotelclub/2495/

And if you're buying enough of these Groupons to matter, you could use a UK cashback site (what I did when there was a crazy Expedia UK deal a few years ago). Topcashback pays a pretty good rebate on UK Groupon purchases: I think you're supposed to be a UK resident, but I had no problem getting the cashback into my paypal account.

Topcashback pays a pretty good rebate on UK Groupon purchases

Topcashback USA offers 15.5% to "new" Groupon customers. (presumably only on their first purchase)

Wonder if Groupon UK deals are included in this offer.

I am new to HotelClub and may need some help.

I ordered at Groupon, paid and got the voucher. It shows: "It will take 24 to 48 hours." But in seconds I got email and password from HotelClub!

However, when I signed in I got this message:

"... Use your e-mal address to sign in.

•View, print or change your itinerary.
•Easier booking process - no need to enter information that you have saved in your account.

Error: The e-mail and password you have entered do not match. Please try again..
*Member e-mail address*Member password (case sensitive)..."

I guess I have to wait some time/days..correct?
At how it works it shows: "3. Voucher activates on Friday 16 March 2012 2010 at 8pm"

You can get this deal on the Groupon Singapore site, too.

Clicking on the fine print tab gives

Expires 11 May 2012.
Valid for hotel stays up to 31 December 2012.
Limit 1 per person.
Groupon activates Fri 16 March 2012 at 8pm.
Existing customers redeem by phone by calling Customer Service on 020 3147 6767 to have their account credited
New customers redeem by registering as a HotelClub Member at www.hotelclub.com/promo/grouponuk using Groupon code. Within 36 hours of registration, HotelClub will apply £50 worth of Member Rewards to your account which can be used towards hotel bookings.

Sonofzeus -You can get this deal on the Groupon Singapore site, too.

Could you pls post the link? I've looked through all deals but wasnt able to find any hotelclub deal there...

Sonofzeus -You can get this deal on the Groupon Singapore site, too.

Could you pls post the link? I've looked through all deals but wasnt able to find any hotelclub deal there...

Here ya go:

http://www.groupon.sg/deals/singapore/s-50-for-s-100-worth-of-member-dollars-on-hotelclubcom/715831756

I tried to register for a new hotelclub account using the groupon code

No matter whether I use the groupon voucher code (12 digits, starts with GRUK, so I truncate the first two letters GR, starts with UK) or use the "secret code," which is ten digits to register, it always says

Sorry but we are having trouble processing your registration.
Please Check your voucher code again or contact Groupon Au on 02 8277 6988 (Mo-Fr 9am-5pm AET) or support@groupon.com.au for further assistance.

Any suggestions on what to do? Thanks~

I tried to register for a new hotelclub account using the groupon code

No matter whether I use the groupon voucher code (12 digits, starts with GRUK, so I truncate the first two letters GR, starts with UK) or use the "secret code," which is ten digits to register, it always says

Sorry but we are having trouble processing your registration.
Please Check your voucher code again or contact Groupon Au on 02 8277 6988 (Mo-Fr 9am-5pm AET) or support@groupon.com.au for further assistance.

Any suggestions on what to do? Thanks~

Despite being issued instantly, this code is not active until March 16th.

And if you're buying enough of these Groupons to matter, you could use a UK cashback site (what I did when there was a crazy Expedia UK deal a few years ago). Topcashback pays a pretty good rebate on UK Groupon purchases: I think you're supposed to be a UK resident, but I had no problem getting the cashback into my paypal account.

T&Cs state no cashback unfortunately

Also for those purchasing multiple Groupons note that you have to telephone your code through rather than use it online if you are a existing customer so no stacking as they would definitely pic up on that. Only option would be to open multiple accounts.

Just checked. Sold out.

Just checked. Sold out.

still available as far as i can see

Again it's still there:

http://www.groupon.co.uk/deals/groupon-getaways/hotel-club-uk/3880267

....but not some minutes ago

awesome deal

several people reporting codes came right away (even though you are not able to use them just yet). i did not get the code, even though money has been withdrawn via paypal. others having the same problem?

mine says valid from March 9.

for those who had claimed the code, which code are you using? is it the "voucher code" starting with "GRUK" or the "secret code?" Thanks!

Despite being issued instantly, this code is not active until March 16th.

I hope people haven't overlooked the following condition:

Where a selected hotel requires a 10% deposit payable to HotelClub with the balance to be paid directly to the hotel upon check-in, Member Rewards can only be used to pay for the deposit and not the balance which must be paid to hotel directly.

Now showing as sold out. A new account can be quickly opened, and most hotels are happy to piece back to back bookings together if you have purchased multiples.

A good Groupon, there was a similar one last year with Alpharooms however they charged an almoust unavoidable £5CC fee per booking.

checked right now: . Sold out....3253 bought.

first people reporting they got there 80 dollars. i have not even received the voucher from groupon, yet. others?

yea sold out i missed it! :(

I got the code immediately after I bought it. Redeemed 2 days later and got 80 credit today.

yea sold out i missed it! :(

well, i bought it while it was still available, but have not received the voucher.

Has anyone had any success in 'stacking' these via over the phone?

I am still waiting for my coupon. How long should I wait before contacting Groupon?

Has anyone had any success in 'stacking' these via over the phone?

Anybody? I guess would have to be done over the phone anyway, and HotelClub would advise there and then if this was allowed.

Not only was I unable to stack these, but I had a rough time even getting them in my account at all. Spent over an hour on the phone, and finally set up an account in a friends name to use the second one. I could not even use a variation of my name and a second e-mail address.

Weird thing was that they were really really pushy on the phone trying to get me to book NOW. They must work on commish.

Not only was I unable to stack these, but I had a rough time even getting them in my account at all. Spent over an hour on the phone, and finally set up an account in a friends name to use the second one. I could not even use a variation of my name and a second e-mail address.

Weird thing was that they were really really pushy on the phone trying to get me to book NOW. They must work on commish.

You should have hung up and simply created a second account online, via the groupon referral link so that the credit can be applied there and then.

You should have hung up and simply created a second account online, via the groupon referral link so that the credit can be applied there and then.

I did that. Had it worked I never would have called. The new account never was opened. I got an e-mail with a password, saying it was open, but was never able to access it. The groupon was marked as used by this account.

Some of groupon's hotel deals are really great. Found one for Terrenea resort at less than 1/2 of the price haha.

Can anyone please help me
I visited
http://www.hotelclub.com/promo/grouponau/

it asks for
Voucher Code*: * The 10 digit alpha-numeric code provided to you by Groupon HK.

Which code is that? The voucher code I received has 12 digits.

Can anyone please help me
I visited
http://www.hotelclub.com/promo/grouponau/

it asks for
Voucher Code*: * The 10 digit alpha-numeric code provided to you by Groupon HK.

Which code is that? The voucher code I received has 12 digits.

I think you are going to the wrong website. Try http://www.hotelclub.com/promo/grouponuk/

just got off live chat on hotelclub with someone called Michelle and she would not let me redeem my credit unless i book STRAIGHT AWAY! She even told me to bugger off if i am not making a booking! They definitely have some mean and pushy sales over there!

just got off live chat on hotelclub with someone called Michelle and she would not let me redeem my credit unless i book STRAIGHT AWAY! She even told me to bugger off if i am not making a booking! They definitely have some mean and pushy sales over there!

Right? Glad it wasnt just me. I had to make 2 phone calls to them, and both times (2 different agents) they were so rude and pushy that it was almost comical. Both times when I made it clear I was not going to book over the phone, I was hung up on without even a goodbye. They definately need some customer service training.

Thank you so much!! It went through without any problem via the UK site.

The link I used to AU was from the same email Groupon sent me the voucher. :p

I think you are going to the wrong website. Try http://www.hotelclub.com/promo/grouponuk/

Right? Glad it wasnt just me. I had to make 2 phone calls to them, and both times (2 different agents) they were so rude and pushy that it was almost comical. Both times when I made it clear I was not going to book over the phone, I was hung up on without even a goodbye. They definately need some customer service training.

+1:o

May be those reps are paid by the sales they can close? That is the only explanation to their pushy tactics. Their compensation is on the line and they would not waste time to serve you once you are clear about not making a booking on the spot.

i created an online account last week, got an email with a password that is not working and have no heard back since..... do i really need to call, or should I give them more time?

i created an online account last week, got an email with a password that is not working and have no heard back since..... do i really need to call, or should I give them more time?

That was the same thing that happened to me. Twice. I would call, but thats just me. I tend to be impatient, especially when it is something I bought and paid for. :p

The same thing has happened to me. I have sent three emails and no response received. I will wait a little longer and see what happens.

Account now activated and account credited. Hope others who were having problems have now got your accounts resolved.

Sounds like some of you are having a hard time with this.

To confirm, is the best route to access this credit to create a new account via the groupon UK link?

Anything similar for the US?

i created an online account last week, got an email with a password that is not working and have no heard back since..... do i really need to call, or should I give them more time?

What was the outcome of this? I purchased 6 and have just today got round to signing via the link (phone sounds like a nightmare). 6 seperate accounts, emails w/passwords received... not one works:rolleyes:

Where do I go from here?

What was the outcome of this? I purchased 6 and have just today got round to signing via the link (phone sounds like a nightmare). 6 seperate accounts, emails w/passwords received... not one works:rolleyes:

Where do I go from here?

Update:

What a nightmare this is proving to be. I can not get the accounts set up online; despite being issued passwords. I tried calling and have gotten nothing but rudeness.

Perhaps I should contact Groupon and cancel, the hassle is not worth the discount.

Update:

What a nightmare this is proving to be. I can not get the accounts set up online; despite being issued passwords. I tried calling and have gotten nothing but rudeness.

Perhaps I should contact Groupon and cancel, the hassle is not worth the discount.

Yep, glad I only bought 2. 1 for a friend, and 1 for myself. I had to use the 2 different names, or I would probably still be on the phone.

Yep, glad I only bought 2. 1 for a friend, and 1 for myself. I had to use the 2 different names, or I would probably still be on the phone.

I am trying to cancel for a refund with Groupon, however they are saying the credit has been 'activated'.

Might have to do a CC chargeback, what a nightmare:td:

i had no problem at all. and all my friends did not have problems either. worked pretty good. basically 50 use off any hotel booking.

i had no problem at all. and all my friends did not have problems either. worked pretty good. basically 50 use off any hotel booking.

When did you redeem this?

This is what happened to me. The password that was given to me does not work, so I emailed hotelclub, and got such a message.

[Quote]

Dear Frank,

Thank you for your e-mail.

With reference to your enquiry regarding your Groupon Hotelclub Voucher, please note that as per the Terms and Conditions, you must register your account on March 19, 2012 to claim your 80 HotelClub Member Rewards. Upon further investigation made, your account was registered on April 3, 2012.

The Groupon offer is now closed. We suggest you to kindly contact Groupon directly on the details provided below:

E-mail: support@groupon.co.uk
Phone: +02035100410 (Weekdays 09:00 AM to 06:00 PM)

Please note that for any further information, we also recommend you to visit the Groupon website: http://www.hotelclub.com/promo/grouponuk/ as they will be providing the refund on their end.

We hope this information has clarified your concerns and should you have any further queries, please do not hesitate to contact us.

Kind regards,

Raine
HotelClub (ABN 85 092 445 442)
Reservations
TEL +61 2 8263 5111
FAX +61 2 9264 0429
[Unquote]

This is ridiculous. There is nothing in the terms that says I must redeem it before March 19th (it was activated on March 16th!!!). I sent a follow-up message, politely explaining that this is not what the terms say. And got this:

[Quote]

Dear Frank,

Thank you for your further correspondence.

We regret your continued concern regarding the Groupon Promotion policy. However, we must reiterate our previous response advising that we are unable to honour the Groupon code. This is in accordance with the Groupon terms and conditions. Please note that the deadline for the Groupon registry with HOtelClub was March 19, 2012.

May we suggest you to kindly contact Groupon directly on the details provided below:

E-mail: support@groupon.co.uk
Phone: +02035100410 (Weekdays 09:00 AM to 06:00 PM)

We hope you understand our position as we cannot negotiate this matter further.

Kind regards,

April
HotelClub (ABN 85 092 445 442)
Reservations
TEL +61 2 8263 5111
FAX +61 2 9264 0429

[Unquote]

I start thinking that I will just try to contact groupon. If they refuse to refund, I will dispute with my credit card company, which I haven't done in like a decade.

I guess HotelClub will not get any business from me ever.

I bought one of these and activated the coupon within the terms and conditions. Result: nothing.

When I contacted Hotel Club UK (in Australia), I got the response about not activating the coupon before the (fictitious) expiry date.

A few e-mails later, Groupon UK say they are cancelling my deal and refunding my credit card.

What a pathetic waste of time. My experience tells me that I will never bother with Hotel Club UK, whether in Australia or elsewhere. A curious way of (not) building business.

Makes me glad I booked mine immediately. I bought 2, and booked 2 different trips the minute they were activated. It worked out well for me, despite the horrible customer service phone calls. Saved me $100, for a little trouble. Easier than doing 2 BRG's.

will the 80$ reward expire today?
But the expiry date in the account reads APRIL 14 2014.

will the 80$ reward expire today?
But the expiry date in the account reads APRIL 14 2014.
This is so confusing. Voucher's T&C stated 11th May as the last day for redeeming but hard to say if they mean exchanging coupon for points or redeeming points for a hotel stay...

I spoke with their customer service on the chat and they said that hotel stay needed to be booked until yesterday. I still had the points on my account so I quickly booked my stay and it was confirmed.