National - National Website

I am a recent convert to National from Hertz. I have a few ES rentals under my belt. Is there a place on the website that tells me how many credits I have and how close I am to a free rental?

I am a recent convert to National from Hertz. I have a few ES rentals under my belt. Is there a place on the website that tells me how many credits I have and how close I am to a free rental?

From the website, you can check your rental history and manually tabulate.

Otherwise, you have to wait for the monthly account summary statements, I think.

From the website, you can check your rental history and manually tabulate.

Otherwise, you have to wait for the monthly account summary statements, I think.

Sure I can tabulate, but thats a pain once you have a few rentals as you can't tell which rental contributed to which credit.

Current Exec free days are shown in the Rewards pane when one is making a reservation.

Sure I can tabulate, but thats a pain once you have a few rentals as you can't tell which rental contributed to which credit.

You can always call Emerald CS as well. Although, I perceive that to be a pain as well. ;)

If you add your National profile to your AwardWallet, you'll see how many rental days you have.

If you add your National profile to your AwardWallet, you'll see how many rental days you have.

I don't believe they calculate 1-2-Free Promo days though, correct? Just traditional free days.

I don't believe they calculate 1-2-Free Promo days though, correct? Just traditional free days.

Just banked days - also no counter for rental credits prior to their conversion to banked days.

Also it seems there is no way to tell if an Enterprise rental has been credited properly.

Also it seems there is no way to tell if an Enterprise rental has been credited properly.

I think that's another CS call, unfortunately.

Searched...my apologies if I missed...

Is it a known issue that reservations for Enterprise made online at Enterprise website under a Emerald Club # cannot be cancelled online at either EHI website? If so, any info on plans to remedy this?

Searched...my apologies if I missed...

Is it a known issue that reservations for Enterprise made online at Enterprise website under a Emerald Club # cannot be cancelled online at either EHI website? If so, any info on plans to remedy this?

I have not experienced this. I just cancelled a reservation a few days ago.

Searched...my apologies if I missed...

Is it a known issue that reservations for Enterprise made online at Enterprise website under a Emerald Club # cannot be cancelled online at either EHI website? If so, any info on plans to remedy this?

Same by me. I told a National CSR about this a while ago, she said she they gonna work on it, I am still waiting...

Another issue with National's website, you can’t make/modify a reservation for the last day of the month within the last few hours of the day. For ex; I had a reservation last night March the 31'st 10:00pm, at 9:15pm i tried to modify it but it automatically entered April in the month field, March disappeared from the dropdown list, and even when I tried to pick March on the separate calendar tab it didn’t let me. Ridicules!