Le Club Accorhotels - Report on Status Match

I was status matched (from FB Platinum) to A-Club Platinum last year and was just informed by A-Club that my status has reverted to "Classic" after one year.

During this year, I stayed at some Accor properties (only Ibis, Mercure and Novotel), and apart from the extra points, there was not a single instance of elite recognition during the entire year, neither in terms of acknowledgement by the check-in desk agent nor in terms of tangible benefits (upgrades etc.). Even after showing the physical Platinum card, the only reaction of the check-in desk was to check the reservation and hand back the card with the words "we already have your account on file".

Compared to the other hotel loyalty programmes that I know, this is really nothing. I know from other reviews here on flyertalk that elite recognition seems to work at Pullman and Sofitel, but for someone mostly staying in Mercure and Novotel properties, this is a useless programme.

I guess this is exactly what a status match is for: to see whether a programme that you haven't been using before is worth the effort. I tried it and realized: for me, it's not. (I am just a bit puzzled by the complete lack of effort on Accor's side to try and convince me otherwise...)

I can see where you are going with this but in fairness they didn't promise any tangible perks in the first place. Outside of (and sometimes even at those) Sofitel, Pullman, MGallery hotels elite status means zilch (well it means points but that's about it) and that's clear in the programme terms.

I can see where you are going with this but in fairness they didn't promise any tangible perks in the first place. Outside of (and sometimes even at those) Sofitel, Pullman, MGallery hotels elite status means zilch (well it means points but that's about it) and that's clear in the programme terms.

That's pretty much how it works, unfortunately. Having "enjoyed" (if that's the right word to use) gold status for a year, and with virtually zero Sofitel/Pullman properties at places where I go, I've just received that "regret" email crashing down to classic. Oh well, nothing much to worry about, I suppose. :cool:

At least the applicability of the perks are well documented. You have not tried Best Western's status match (and Diamond status). That is really a non-existent benefit program with bonus points only.