Travel Tools - Bookmyaward




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Alberto
Feb 26, 12, 8:31 pm
Has anyone use bookmyaward.com?. Thank you for your help


belfordrocks
Feb 26, 12, 8:39 pm
You may want to consider shopping around on price ;)

benzemalyonnais
Feb 26, 12, 9:09 pm
Ill do it for half price :)

Clicking buttons on KVS is too tough for some I suppose....


CodeAdam10
Feb 26, 12, 10:10 pm
Has anyone use bookmyaward.com?. Thank you for your help

Alberto,

While I don't know of bookmyaward.com, there are more reputable people who can help you with this for a (much) lower cost.

TPG did a good summary of his top 3 recommendations last month, and I believe most here will say all 3 (bloggers) he recommends are reputable and know what they are doing.

You can find TPG's post on Award booking services here: http://thepointsguy.com/2012/02/sunday-reader-question-what-award-booking-sites-do-you-recommend/

Likewise, I'm sure there are many other capable members of FT who offer such services, I guess you may hear from them sooner or later. ;)

RewardTraveler
Feb 27, 12, 8:10 am
You may want to consider shopping around on price ;)

At those prices, they can probably offer some flights for 0 miles, just pay their booking fee!

Leemajors
Mar 20, 12, 1:49 am
Hi all - I run the day to day operations of BookMyAward. I hope that before you pass judgment on us that you’ll take the time to read the following:

First, you should know that we get a lot of inquiries from people who come to us because other award bookers have not returned their calls or emails. Unlike them, this is our full time job. In other words, BookMyAward is there for its clients all day, every day, including in the middle of the day when those first class seats you've been coveting suddenly become available as award seats.

Second, I spent over 20 years as a consumer rights lawyer, where I recovered over 500 million miles that had been improperly forfeited from my clients. In addition, I am currently representing several of the most prominent, highly respected and active members of Flyertalk in an attempt to recover 200 million miles that have been improperly forfeited from them.

Third, I have a tremendous amount of experience booking award flights - doing so full time, all day, every day, for for hundreds of clients over the past 3 1/2 years. In addition I learned from one of the smartest and best in the award booking business - who is also a highly respected member of Flyertalk.

Finally, as you’re all probably aware, rarely is the perfect itinerary available at the time an award search is performed. As a result, after your award tickets have been booked, we set up a program that performs a continuous automatic daily search of all new award seats that become available. We pay out of our own pocket for these daily searches – often up to a few hundred dollars or more per client (which we don't recover unless a better award itinerary materializes) - all so that you'll have the best travel experience possible.

Based on all of the above, I think it is fair to say that BookMyAward is, in fact, highly reputable in terms of our experience, competence, professionalism, and customer service. In fact, please take a look at the many very real, totally arms length and legitimate testimonials on our website at: http://www.bookmyaward.com/how-it-works/testimonials/

We understand we’re not for everyone – but before you suggest that we’re not reputable, that we don’t know what we’re doing or that we cost too much, please take some time to look behind the sticker price. As with most things in life, you generally get what you pay for.

Best

Brian Rishwain
BookMyAward
We put an S in front of your MILES 

PS – the “Alberto,” who started this thread above, ultimately booked his award tickets to Europe with us – and was very happy with results. His recent email to us read “Next trip is to Buenos Aires, but we will talk about that later. Thank you for your help.”

mike2200
Mar 20, 12, 6:11 am
You may want to consider shopping around on price ;)

Shopping around always makes sense if you have the time and knowledge

sonofzeus
Mar 20, 12, 6:20 am
Second, I spent over 20 years as a consumer rights lawyer, where I recovered over 500 million miles that had been improperly forfeited from my clients. In addition, I am currently representing several of the most prominent, highly respected and active members of Flyertalk in an attempt to recover 200 million miles that have been improperly forfeited from them.



How are you compensated for this service?

jcmitchell21
Mar 20, 12, 7:24 am
$475 for someone to book my first award flight is obscene ... IMO

freeloader
Mar 20, 12, 7:36 am
$475 for someone to book my first award flight is obscene ... IMO

it appears as if its per person as well... so 2 people is nearly $1,000. wow.

most booking services give you 2 people for $250. or with a minor amount of work you can do it yourself free. I can see paying $250 tho... but $1k is ridiculous, IMO

RewardTraveler
Mar 20, 12, 8:47 am
As with most things in life, you generally get what you pay for.

Other than increased promptness in answering requests, what other value proposition does Bookmyaward offer that the TPG recommended services do not?

In your post you mention your mile recovery service, but that is not relevant to booking awards. You also mention your experience in booking for clients, but I don't think I would discount Lucky's or Gleff's experience either.

If it comes down to the re-booking service, then I would be interested to hear how often it is utilized and if most people would consider it worth the additional $587.50.

Bartley00
Mar 20, 12, 10:10 am
TPG did a good summary of his top 3 recommendations last month, and I believe most here will say all 3 (bloggers) he recommends are reputable and know what they are doing.http://www.hbing.info/g.gif

Leemajors
Mar 20, 12, 12:53 pm
Regarding the mile recovery service, what it speaks to is the tenacity and commitment we have toward maximizing our clients’ frequent flyer miles.

Regarding the “re-booking service” as you call it – where we set up the daily monitoring of all new award flights in order to better your itinerary – it’s used about 80% of the time - and for good reason, as it creates huge value. For example, you're booked in business class but prefer first class. A business class ticket to Europe from the West Coast is valued at about $5,000, whereas a first class ticket is valued at about $15,000. So, if we’re successful in switching you into first class, we’ve effectively created $10,000 in additional value - for a fee of about $225 – which you don’t pay unless we’re successful. So $225 for a $10,000 benefit. The alternative is that you can call the airline or log onto its website everyday to check yourself – for months. And the same goes for eliminating a several hour stopover, which allows you to avoid navigating through the airport, waiting around, changing planes, possibly missing your connecting flight, going through the boarding process again, hoping your luggage doesn’t get lost, etc. It’s fair to say our clients see tremendous value in this service.

leftpinky
Mar 20, 12, 1:02 pm
Can't use just use flight alerts on expert flyer or whatever and book as soon you get the email? I'm assuming that is what this guy does?



Regarding the mile recovery service, what it speaks to is the tenacity and commitment we have toward maximizing our clients’ frequent flyer miles.

Regarding the “re-booking service” as you call it – where we set up the daily monitoring of all new award flights in order to better your itinerary – it’s used about 80% of the time - and for good reason, as it creates huge value. For example, you're booked in business class but prefer first class. A business class ticket to Europe from the West Coast is valued at about $5,000, whereas a first class ticket is valued at about $15,000. So, if we’re successful in switching you into first class, we’ve effectively created $10,000 in additional value - for a fee of about $225 – which you don’t pay unless we’re successful. So $225 for a $10,000 benefit. The alternative is that you can call the airline or log onto its website everyday to check yourself – for months. And the same goes for eliminating a several hour stopover, which allows you to avoid navigating through the airport, waiting around, changing planes, possibly missing your connecting flight, going through the boarding process again, hoping your luggage doesn’t get lost, etc. It’s fair to say our clients see tremendous value in this service.

RewardTraveler
Mar 20, 12, 2:29 pm
for a fee of about $225 – which you don’t pay unless we’re successful.

Except that all bookings include an upfront premium for this service (to the tune of $350 [$475 - $125] when compared against similar offerings) they pay whether or not you're successful.

I guess if 80% of your clients end up switching their itinerary, then maybe the right clients are using your service.

At the end of the day, the OP asked for opinions on the service. Since no others here on FT seem to have utilized it, all we can do is base our opinion on the available information. For me, the price really jumps out, but it looks like I'm probably not your target audience.



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