omegadeal
Feb 3, 04, 6:41 pm
Hello, I am forced to book my travel through my corporate travel site, and no matter what I seem to do they never put in my HH Gold number.
I always present it at check in to make sure it gets in there, but every once in a while I'd like to get an upgrade or at least have Hilton honor my non-smoking requests.
Hilton.com has an option where you can look up an existing reservation and add it to your portfolio, however I get an error about 90% of the time saying I would need to call customer service, etc.
Of course I could always call each hotel ahead of time, but that is a hassle, and with the thousands of new HH Gold members (due to promo) Gold doesn't mean that much anymore anyway.
Does this happen for anyone else? If so, how have you handled the problem?
I always present it at check in to make sure it gets in there, but every once in a while I'd like to get an upgrade or at least have Hilton honor my non-smoking requests.
Hilton.com has an option where you can look up an existing reservation and add it to your portfolio, however I get an error about 90% of the time saying I would need to call customer service, etc.
Of course I could always call each hotel ahead of time, but that is a hassle, and with the thousands of new HH Gold members (due to promo) Gold doesn't mean that much anymore anyway.
Does this happen for anyone else? If so, how have you handled the problem?