Asiana Club - Asiana seat selection

Hi there,

I think I read before that to select seats you had to be an Asiana Club member. However, when I went to online seat selection, it had a guest option. I've clicked on "next" and "finish" and it seems to have saved my choices using the guest option. We'll be in Y on a 777-200ER. Would there be extra choice if I went to choose a seat as an Asiana Club member? I chose the two aisle seats of the 3 seat aisle column and it blocked the middle seat.

The guest option seems rather insecure :) I have a friend who's also travelling on the same plane. I see that my selection appears to be reserved, but the middle seat I mentioned above isn't blocked. Obviously, it'd be rather undesirable though. My friend seems to have more choice. Would that be down to his ticket type? I bought Q class. Or could it be because he's a club member? I suppose I could just join and find out.

To answer my own question, it would appear that membership/guest seat selection makes no difference at least at the lowest silver level. I think my friend bought a higher class ticket.

I was able to assign myself seats for an itinerary purchased on Orbitz, although it does work with a typical OZ weird internet interface.

In the past, it was only possible to assign seats using Internet Explorer.. now Firefox on Mac is good, too.

In the past, it was only possible to assign seats using Internet Explorer.. now Firefox on Mac is good, too.

I use Google Chrome and it works fine.

In the past, it was only possible to assign seats using Internet Explorer.. now Firefox on Mac is good, too.

I used Safari today, with no problems... I guess they've upgraded their system.

:)

I was able to select seats using google chrome on mac today.

in all honesty, this shouldn't have been an issue for the years that it was, but glad it's finally working across OS platforms and varying web browsers :)

I have a couple of United Award Itinerary's booked on Asiana, unfortunately I cannot seem to get the Asiana Airlines Confirmation Number UA provided to work to select seats (this would be ideal as my gf is VERY picky about her seat).

Is there a way to do this or should I call/email?

You should email United. I'd suggest calling, but these days you can be on hold for 30 minutes or more.

I have a couple of United Award Itinerary's booked on Asiana, unfortunately I cannot seem to get the Asiana Airlines Confirmation Number UA provided to work to select seats (this would be ideal as my gf is VERY picky about her seat).

Is there a way to do this or should I call/email?

Go to:

http://us.flyasiana.com/Global/US/en/homepage?fid=INFO13000

Click on: "Click to select your seat" button

Under Guest Access, click the e-ticket number button. Then delete the "988"

Type in your e-ticket number (not the 6-digit booking code) from your UA itinerary receipt.

Then your last name and first name and middle initial (no space).

This should do it.

When you're done, click on "select another itinerary," and then click on "finish."

You can also call Asiana to get your booking code that they use.

Hope this helps.
;)

P.S. Remember, Asiana only releases a few seats ahead of time. So, you may not like the seats you get now, but closer to departure more may open up. Also, your seats should show up on the UA site in 24hrs.

Longtime lurker, but finally joined just so I could post to this thread. I've tried the same directions that ok2uselane posted multiple times, but the Asiana website always gives me the following error:

ERROR1010
You will be able to check-in online after you purchase a ticket for this booking.

This is for an award ticket originally made via the Continental website in January (005 ticket stock).

The error message scared me enough to contact the Asiana ticket office in Los Angeles. They were able to pull up my reservation and told me my seat had been assigned to 2D. Not sure why I can't view the reservation myself. Still a bit unnerved by it given all the problems that people have been having with their United partner award reservations disappearing.

Longtime lurker, but finally joined just so I could post to this thread. I've tried the same directions that ok2uselane posted multiple times, but the Asiana website always gives me the following error:

ERROR1010
You will be able to check-in online after you purchase a ticket for this booking.

This is for an award ticket originally made via the Continental website in January (005 ticket stock).

The error message scared me enough to contact the Asiana ticket office in Los Angeles. They were able to pull up my reservation and told me my seat had been assigned to 2D. Not sure why I can't view the reservation myself. Still a bit unnerved by it given all the problems that people have been having with their United partner award reservations disappearing.

Sorry, I'm not sure why it works for me, then. I booked an award through the UA website and followed the above procedure, and it works just fine. Maybe, it only works for tickets issued after the 3/3 UA/CO integration debacle. Perhaps, others could confirm this.

Longtime lurker, but finally joined just so I could post to this thread. I've tried the same directions that ok2uselane posted multiple times, but the Asiana website always gives me the following error:

ERROR1010
You will be able to check-in online after you purchase a ticket for this booking.

This is for an award ticket originally made via the Continental website in January (005 ticket stock).

The error message scared me enough to contact the Asiana ticket office in Los Angeles. They were able to pull up my reservation and told me my seat had been assigned to 2D. Not sure why I can't view the reservation myself. Still a bit unnerved by it given all the problems that people have been having with their United partner award reservations disappearing.

There's a lot of discussion about this on the UA forum. Plus I've also had this same thing happen to me. Basically it seems the issue is that the UA and OZ systems don't communicate well at all. There have been reports that tickets booked with UA miles on OZ would disappear because a ticket number was never sent (or received) to the OZ system, and then since there's no ticket number for the OZ reservation it would get cancelled. Obviously that led to some very annoyed people when there was no more availability.

When I got the same error, I also called up the LA office. The woman asked for my ticket number, and once that was added to the reservation I was able to pull it up online. When you called did they ask for your UA ticket number? If they did not, then I would suggest calling back and making sure they have it or you could risk losing your reservation.

Longtime lurker, but finally joined just so I could post to this thread. I've tried the same directions that ok2uselane posted multiple times, but the Asiana website always gives me the following error:

ERROR1010
You will be able to check-in online after you purchase a ticket for this booking.

This is for an award ticket originally made via the Continental website in January (005 ticket stock).

The error message scared me enough to contact the Asiana ticket office in Los Angeles. They were able to pull up my reservation and told me my seat had been assigned to 2D. Not sure why I can't view the reservation myself. Still a bit unnerved by it given all the problems that people have been having with their United partner award reservations disappearing.

I have also noticed this error. It seems that it takes a bit of time for Asiana's computers to register your ticket purchase. I usually come back about an hour later and then I am able to log in without any error messages.

I have also noticed this error. It seems that it takes a bit of time for Asiana's computers to register your ticket purchase. I usually come back about an hour later and then I am able to log in without any error messages.

This might explain why I had no problems in selecting my seats on their site. Hmmmm....