VH-RMD
Feb 25, 12, 1:47 am
Just done a OOL-SYD-OOL run, down Friday back Saturday. 2 x adult, 1 x infant.
Check in OOL - cannot have 1A/C as it is an emergency exit (???)(737-800) there is a bulkhead in front, as there is 1D/F but no, it is an emergency exit. My question as to door 1L not being an emergency exit was met with a blank stare, clearly a check-in chick without a clue.... -5
No lounge at OOL yet, but one coming...+0
On board, very helpful staff, infant 3 weeks off 2nd birthday - give her her own seat, reseated me; 1C, Mrs; 1D, mini; 1F - takeoff to landing. Great service, friendly crew, lots of chatting about travel and tips for restaurants O/S emailed the next day... +10
On arrival; luggage damaged, priority tags missing off all 3 pieces of luggage, luggage out last... -10
Return journey; Moved to flight 1 hour later as aircraft sub had no J class; check-in, no problem, check-in chick knew her stuff, new aircraft, bulkhead, no problem with infant. Gate check pram, all good... +5
Lounge; called to desk; cannot seat row 1, emergency exit (737-800). Explained flew row 1 the day before, much to-ing and fro-ing with someone on 'phone - yes, J class has bulkhead, infant can seat in row 1... +0
On-board; infant must sit on lap for take-off and landing as per ticket, OK as that is the ticket; great service, good wine, put into 1 hour holding due to weather, kept updated and fed more wine... +10
Arrival OOL; weather very poor, airstairs, asked where umbrellas for J were, no umbrellas to descend stairs and cross tarmac... -5
Overall, +5 but DJ J class still have to get the 'little things' right. Yes I will give them another go.
Check in OOL - cannot have 1A/C as it is an emergency exit (???)(737-800) there is a bulkhead in front, as there is 1D/F but no, it is an emergency exit. My question as to door 1L not being an emergency exit was met with a blank stare, clearly a check-in chick without a clue.... -5
No lounge at OOL yet, but one coming...+0
On board, very helpful staff, infant 3 weeks off 2nd birthday - give her her own seat, reseated me; 1C, Mrs; 1D, mini; 1F - takeoff to landing. Great service, friendly crew, lots of chatting about travel and tips for restaurants O/S emailed the next day... +10
On arrival; luggage damaged, priority tags missing off all 3 pieces of luggage, luggage out last... -10
Return journey; Moved to flight 1 hour later as aircraft sub had no J class; check-in, no problem, check-in chick knew her stuff, new aircraft, bulkhead, no problem with infant. Gate check pram, all good... +5
Lounge; called to desk; cannot seat row 1, emergency exit (737-800). Explained flew row 1 the day before, much to-ing and fro-ing with someone on 'phone - yes, J class has bulkhead, infant can seat in row 1... +0
On-board; infant must sit on lap for take-off and landing as per ticket, OK as that is the ticket; great service, good wine, put into 1 hour holding due to weather, kept updated and fed more wine... +10
Arrival OOL; weather very poor, airstairs, asked where umbrellas for J were, no umbrellas to descend stairs and cross tarmac... -5
Overall, +5 but DJ J class still have to get the 'little things' right. Yes I will give them another go.