nacho
Feb 14, 12, 7:10 am
Hi,
I handed in all our BPs and e-tickets to OZ HKG office a month ago for 3 trips with LX that didn't show up at our OZ FFP accounts. Today I got an e-mail with statement update. The LX legs CPH-ZRH-LAX return are missing for all of us :mad: The others LX flights were credited (they had the same booking class).
I have 4 days to sort it out because the first leg was flown on the 18 Feb 2011. Does it happen all the time? I saw the agent at HKG office typing every single leg in (I sat there for at least 30 mins)?
Do I have any chance of getting the miles? It's really annoying because all the BP has our OZ FFP no. on.
Thanks in advance!
I handed in all our BPs and e-tickets to OZ HKG office a month ago for 3 trips with LX that didn't show up at our OZ FFP accounts. Today I got an e-mail with statement update. The LX legs CPH-ZRH-LAX return are missing for all of us :mad: The others LX flights were credited (they had the same booking class).
I have 4 days to sort it out because the first leg was flown on the 18 Feb 2011. Does it happen all the time? I saw the agent at HKG office typing every single leg in (I sat there for at least 30 mins)?
Do I have any chance of getting the miles? It's really annoying because all the BP has our OZ FFP no. on.
Thanks in advance!