Asiana Club - Improved OZ Online Booking




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A_Lee
Feb 8, 12, 2:55 am
From the OZ website:
http://chkin.flyasiana.com/English/Fly2007/Contents/util/news/view_news.jsp?seq=1875

Improved Booking and Ticketing Service

From 1 February 2012, the booking and ticketing function has been improved. From now on, you can enjoy the easiest and most convenient way to purchase your flight ticket online!!

Main Improvements:
* Booking and ticketing is now available for multi-section itineraries.
* Booking and ticketing is now available for the itineraries that are not one-way nor round-trip flights. (Ex: Incheon-Osaka X Narita-Incheon)
* Speed for the booked ticketing process has been improved
* Special fare is provided online
* Confirmation of the areas that provide online promotional fare is available


Haven't tried it out yet so don't know how accurate their claims are. But great to know that they recognized at least some of the deficiencies in their website and have made an attempt to fix them.


A_Lee
Feb 8, 12, 3:21 am
Just played around with the new booking engine a bit. Sorry, looks like it was all a false alarm. Still completely brain-dead booking engine.

It's only updated for flights ex-Korea, and the "multi-city" ("other trip") option only lets you book 2 segments. For anyone with hopes of booking a trip to Korea from someplace else, then a stopover, continuing on another day, and so-on, it's still impossible.

There does seem to be an improvement for showing the various ticketing classes available after you've selected your itinerary. Unfortunately, it's still only for a single departure day /and single return day, without the ability to show a matrix of different days with the cheapest fare per day, like many airlines do.

Perhaps by the tenth or so iteration of updating their website they'll finally get something useful...oh well, back to using other websites to book my tickets. Please, Asiana, if you're reading this, have a look at just about any major airline's website (EXCEPT Korean Air), and see what they do. You're still back in the stone age as far as your IT abilities go. Everyday you lose countless bookings because of your incompetent website / IT.

SirJman
Feb 8, 12, 4:45 pm
Perhaps by the tenth or so iteration of updating their website they'll finally get something useful...oh well, back to using other websites to book my tickets. Please, Asiana, if you're reading this, have a look at just about any major airline's website (EXCEPT Korean Air), and see what they do. You're still back in the stone age as far as your IT abilities go. Everyday you lose countless bookings because of your incompetent website / IT.

Want to see incompetence? Try some of the Korean banks websites. What you see looks like 2012, but the back-end is 1995...and still needs IE to run.


newballs
Feb 10, 12, 12:41 am
It prompted a message in Korean asking me to install something before I can use it to search for international flights. Kind of weird. Anyways, I use Travelocity or Expedia to book flights on OZ all the time because there's no $7 reservation fee.

SirJman
Feb 12, 12, 12:10 am
It prompted a message in Korean asking me to install something before I can use it to search for international flights. Kind of weird. Anyways, I use Travelocity or Expedia to book flights on OZ all the time because there's no $7 reservation fee.

All in the name of 'security'. Thats why most K-websites dont work with anything but IE.

My bank involves 4 security software installs, and the government security 'certificate'



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