WestJet Rewards - Weather impact in Atlantic Canada

Had one of our employees flying home to Newfoundland last night - Wednesday (YHZ-YYT ). WS cancelled the flight due to weather problems and told him the earliest they could get him home was Sunday. :eek:

He went off to the AC desk and bought a ticket home that night and my company was $300 poorer as a result.

I'm surprised WS would not have been more proactive in finding ways to get him home within a reasonable delay by either re-routing him or transferring him to another carrier.

Had one of our employees flying home to Newfoundland last night - Wednesday (YHZ-YYT ). WS cancelled the flight due to weather problems and told him the earliest they could get him home was Sunday. :eek:

He went off to the AC desk and bought a ticket home that night and my company was $300 poorer as a result.

I'm surprised WS would not have been more proactive in finding ways to get him home within a reasonable delay by either re-routing him or transferring him to another carrier.

Go on-line and you can buy a $209 seat + taxes for either WJ flight on Friday. You might want to have a chat with your employee!

:)

It's too bad indeed that the weather threw a wrench into his plans. What equipment does AC/Jazz use on their YHZ-YYZ route? It could possibly have different landing restrictions (eg: use less runway for a safer landing) than a 737. That might have been one of the reasons.

I wonder how could he have been re-routed on WS? Unless they would have sent him back to Toronto and then on to St. John's. Unfortunately, WS doesn't have Moncton/Charlottetown-St. John's flight.

At the end of the day, I'm glad to hear that he did get home safely and hopefully he can work out some sort of compensation with WS.