JetBlue TrueBlue - call volumes




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simba8
Feb 1, 12, 9:16 pm
I have not been able to speak with an agent now for a couple of hours (missing credit in bank). I keep on getting the "high call volumes" message, and then the system tells you that they are disconnecting the call..

Why are they so backed up with calls?
Why cant they put you in que rather than trying again and again?
:confused:




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