Online Travel Booking and Bidding Agencies - Does Expedia still offer free flight cancellation within 24 hours?
mherdeg
Jan 28, 12, 12:49 am
I don't see this perk spelled out at http://www.expedia.com/daily/highlights/Expedia-Promise/default.asp and I feel like it used to be.
If memory serves it was always contingent on the airline being willing to cancel a booking within 24h for free, and it was always tricky with multiple-carrier trips, but I never had any difficulty.
Orbitz does spell out their "courtesy cancel" rules, sort of, at https://faq.orbitz.com/app/answers/detail/a_id/11695/~/canceling-a-flight-online.
cordelli
Jan 28, 12, 2:57 pm
The new federal regulations that went into effect a few days ago require the ability to either hold a ticket for 24 hours without payment, or receive a refund within 24 hours as long as you are ticketing more than a week before flight time. I would assume that the travelocity and expedias and the rest would have to do the same, though don't know for sure if they are passing it along or not.
giniemae
Feb 3, 12, 3:50 pm
I just cancelled and rebooked a flight this morning since the airfare went down. I initially called to take advantage of Expedia's price assurance guarantee, but for some reason they couldn't do it because the tickets were different fare classes. I am not sure what that was all about. But they did let me cancel and rebook and gave me a $25 coupon. With price assurance it would have been a $50 coupon.
Maykita
Apr 22, 12, 8:23 am
datapoint: I just booked some international flights on Expedia and was able to get this 24 hour free cancellation option, despite there being no information provided anywhere on the website or during the booking process about it. Once the itineraries were booked, I clicked on the link (right below the one about changing seats) that says "find out how to change or cancel your flights." That opened up a page that very clearly informed me I could cancel for a full refund to the original form of payment up until 11:59 PDT tomorrow. I did not actually try to do this, but I assume it would work with no problems.
leandrorar
Apr 29, 12, 8:27 pm
Yes, they do it. We use it as much as we need it. You can do it even hours before the flight giventh you purchased it less than 24 hours before.
Even more, last time I checked, weekends did not count, so If you purchase on friday 2pm, you had until monday 1:59 to cancel. This may have changed.
Also, a year back, the only exception was Airtran that only allowed 4 hours.
LR
jerryhung
Aug 18, 12, 4:15 pm
Came across this thread on google search
Another useful blog post (June 2012) confirming Expedia has 24 hour policy
http://notmessy.com/2012/06/23/oops/#more-1112
http://support.expedia.com/app/answers/detail/a_id/1484/~/how-do-i-cancel-a-flight-reservation%3F
Comparison chart
http://www.airfarewatchdog.com/blog/7448099/airlines-courtesy-fare-hold-and-24-hour-cancelchange-policies/