pynchonesque
Sep 30, 03, 1:15 am
Has anyone successfully gotten posting (or not) of two stays at two different properties for the same date? Assume you checked in (and paid) at both.
Hilton HHonors - Any problems with two hotels for same date posting?View Full Version : Any problems with two hotels for same date posting? pynchonesque Sep 30, 03, 1:15 am Has anyone successfully gotten posting (or not) of two stays at two different properties for the same date? Assume you checked in (and paid) at both. Tazmania Sep 30, 03, 1:35 am That should be no problem. PaulGQ Sep 30, 03, 2:21 am I have to add something to the above post. While I completely agree with Tazmania that it "should" be no problem, there is a very big problem. Hilton's computer employes a mechanism that prevents 2 stays occuring on the same day from posting. In most cases only one stay will post and some times none post. Often the unposted stay has to be manually submitted to the HHonors desk via fax and a cover letter. I have duplicate stays at least once a month that NEVER post and I have to go through this every time. In fact, it is so prevelant, my wife and I often schedule stays alternately to avoid posting complications. [This message has been edited by PaulGQ (edited 09-30-2003).] smahk Sep 30, 03, 7:56 pm The system does not allow for two hotels to be posted on the same night. I had trouble with a "guarenteed Arrival" (arriving after 12 AM) and checking into next hotel THAT same day 8 PM - both stays showed arrival date same day. HHonors desk was unable to fix. The system is unable to handle two hotels for same night. |