EDnearJQF
Jan 25, 12, 4:07 pm
Apologies if this is in the 'bugs' thread ... I checked and didn't see it. So I'm flying roundtrip CLT - DTW tomorrow, and was upgraded at the 7 day window for the outbound flight. The return did not upgrade, but I didn't worry much because it was 7 days out.
Completely forgot about it, and went to check in. Checked in this morning for the next day's morning flight, no problem. This afternoon I went to check in for the return flight, and was presented with checkin for the a.m. flight again. When I completed the process, there was the return boarding pass at the bottom of the page ... no opportunity to change seats/upgrade ... nothing.
Is this a known problem? If so, is there a work-around? Obvious work-around is to call before the 24-hour window, but let's pretend I'm not smart enough to have done that. My question is "is there a way to make OLCI work in these cases?"
My view from outside the system is that it can't handle the flights very well in the same day/window, and behaves as if they're part of a continuous itinerary (in some respects).
Thanks for your thoughts (or a gentle nudge toward the thread where this was discussed and solved years ago :) )
Completely forgot about it, and went to check in. Checked in this morning for the next day's morning flight, no problem. This afternoon I went to check in for the return flight, and was presented with checkin for the a.m. flight again. When I completed the process, there was the return boarding pass at the bottom of the page ... no opportunity to change seats/upgrade ... nothing.
Is this a known problem? If so, is there a work-around? Obvious work-around is to call before the 24-hour window, but let's pretend I'm not smart enough to have done that. My question is "is there a way to make OLCI work in these cases?"
My view from outside the system is that it can't handle the flights very well in the same day/window, and behaves as if they're part of a continuous itinerary (in some respects).
Thanks for your thoughts (or a gentle nudge toward the thread where this was discussed and solved years ago :) )