Singapore Airlines KrisFlyer - Appalling intimidation by SIA crew

The Airline is a more extension of the police state. It accepts no criticism and only tell dissidents to be prepared for “untold consequences”. I have flown to them many times and even redeemed a SIN-BCN return flight once.
I flew with them once recently and it is the most appalling experience you can expect. I was told to sit up straight in a rude way by a cabin crew and I responded by criticizing him in a harsh way nothing physical or unruly. It was an early morning flight and I am sleep deprived. I have never been spoken to in a such as a rude way in my hundreds of flights(including budge carriers which is the biggest irony).
I was threatened with detention by security at the airport if I don’t show “remorse” and apologize to the crew concerned on the basis of using”vulgarities”. It is the most self serving act you can expect from a reputable airline and it is no better than how North Koreans are expected to worship Kim Jong Il. Using harsh language is not a criminal offense and I have every right to express my feedback although the language may be a bit harsh. It was triggered by the crews unacceptable behavior at the first place

Welcome to FT!
Perhaps if you provided a few more facts and less hyperbole, then your first post might have a little more context.

Welcome!

..and congratulations.... Got to be the best first post rant in a while...;)

(Working Kim Jong Il in was particularly impressive!)

The Cynical translation: (pat pending)

OP had seat reclined.. ignored routine announcements to "return seats to upright" etc.. was spoken to (possibly more than once) about compliance.. spat dummy/used abusive/intemperate language... situation deteriorated.

Wonder how close I am......

An FA would never tell a passenger to 'sit up straight'. There's more to this than has been described.

It appears that you then told the FA to f-off, or words to that effect. They notified security on arrival who asked you to apologise. Am I getting close?

I am moving to the Singapore forum as it relates to travel with that airline.

Markie - Mod, *A

Welcome!

..and congratulations.... Got to be the best first post rant in a while...;)

(Working Kim Jong Il in was particularly impressive!)

The Cynical translation: (pat pending)

OP had seat reclined.. ignored routine announcements to "return seats to upright" etc.. was spoken to (possibly more than once) about compliance.. spat dummy/used abusive/intemperate language... situation deteriorated.

Wonder how close I am......

No seat was upright. Seat belt fastened I was sitting leaning towards the other chair. He only told me to sit straight once and he was quite rude in that way. I didnt ask him to f--- off, merely telling him to watch his f____ manners. Nothing criminal.

Situation deteriorated because the FA went to the captain which notified ground control. I was asked to show remorse the "Kim Jong Il" way on the plane and not on the ground. Security came at the gate but didnt speak to me

Sounds like the whole story is not being told here, we are getting bits and pieces. Why don't you tell us how this all began? Come one, tell us the truth. ;)

Sounds like the whole story is not being told here, we are getting bits and pieces. Why don't you tell us how this all began? Come one, tell us the truth. ;)

ok it all started when I had my seat belt fastened and chair upright but I was sitting in a leaned position as I had an empty row. The crew didnt like that although the only requirement was to have seat upright and seat belt fastened.I have done this before and the FAs were okay with it. He was rude and I told him to watch his f--- manners way. I complied nonetheless and they went to their take off positions. However, I believed that he spoke to the captain about it and the captain radioed security. I was accused of abusing him etc(he could have cooked it up).

The purser insisted that I apologize or risk detention by ground staff. The ground staff did come but didnt speak to me anyway.

My language may be harsh but telling him to watch his manners in a harsh way does not constitute "unruly" behaviour. I was merely expressing grieveances albeit in a harsh manner but there is no justification for an airline to use a heavy handed manner similar to the Arab regimes. They just have trouble accepting criticism just like the government


Telling him to watch his manners in a harsh way does not constitue unruly behviour and therefore

I didnt ask him to f--- off, merely telling him to watch his f____ manners.

What is the difference ?

What is the difference ?

The thing is passengers dont get fraustrated for no reason. Such behavior came as a surprise to me as I have never encountered such a crew on my hundereds on flights not even on Air Asia . I have redeemed a SIN - BCN return flight before and sitll on Star Alliance silver now.

SQ is wonderful if you are a upper tier PPS member. If you are not, be prepared for slightly better than average service when comparing to most of its North American counterparts.

I agree when flying intra-Asia, many other Asian airlines have significantly improved their service offer in the past few years that they are now very close or even equivalent to SQ. My recent travel included NH, CA, TG and CZ, all in business. I don't think that they are inferior to SQ in any material way. (CZ was "F" on a domestic Chinese flight.)

Once I flew KIX-SIN on a *A business reward ticket and I was a *G. I was unceremoniously moved to a middle seat in the centre row 3-seater on a 777 regional configuration from an aisle seat at boarding. My original seat, which was a aisle in the window row was given to a PPS member. I made the booking months in advance (as it was a reward travel) and made the seat booking months in advance. The confirmed seat actually showed on my itinerary and I was given that seat at check-in. The incident left a bad taste in my mouth to this date, not to mention the difficulties in obtaining any *A reward seat on the A380 and new 777 business seat.

In fact, PPS makes very little difference that I can see. I, too, have ended up in the middle seat in J on a longish flight to M/E. Last week Melbourne to Singapore was the pits: at best sloppy, uncoordinated service, no recognition by name, lousy AVOD ( appears aimed at 16-20 with low IQ demographic).
I haven;t paid to fly SIA for more than a year and I'm just running down the points until my TPP status expires in April. It is now worth nothing. Slick advertising and good French couture are meaningless in the context of an airline that has seriously lost its way. Herringbone seats nothwithstanding, CX is an infintely superior airline.


SQ is wonderful if you are a upper tier PPS member. If you are not, be prepared for slightly better than average service when comparing to most of its North American counterparts.

I agree when flying intra-Asia, many other Asian airlines have significantly improved their service offer in the past few years that they are now very close or even equivalent to SQ. My recent travel included NH, CA, TG and CZ, all in business. I don't think that they are inferior to SQ in any material way. (CZ was "F" on a domestic Chinese flight.)

Once I flew KIX-SIN on a *A business reward ticket and I was a *G. I was unceremoniously moved to a middle seat in the centre row 3-seater on a 777 regional configuration from an aisle seat at boarding. My original seat, which was a aisle in the window row was given to a PPS member. I made the booking months in advance (as it was a reward travel) and made the seat booking months in advance. The confirmed seat actually showed on my itinerary and I was given that seat at check-in. The incident left a bad taste in my mouth to this date, not to mention the difficulties in obtaining any *A reward seat on the A380 and new 777 business seat.

I found TG to be unnecessarily (c)rude during safety checks in Y, what the OP experienced on SQ is probably SOP on TG ....

1. SQ flight attendant does final checks for landing
2. FA notices passenger sitting in a manner different to training manual, perhaps in a manner that could be considered unsafe.
3. FA tells the passenger in the inimitable Singaporean way to sit up (ie without tact or courtesy, rules are rules obey them or else). I can visualise this as I am sitting at my computer screen!
4. Passenger takes affront to this and uses inappropriate language that is perceived as hostile.

What's the surprise? Entirely predictable. Pull the F word in front of FA on many airlines in many and I wouldn't be surprised at similar reactions from airline crew.

To be honest, as much as I don't like SQ, I never thought SQ crew is capable of any acts of intimidation...

He was rude and I told him to watch his f____ manners.
:
:
My language may be harsh but telling him to watch his manners in a harsh way does not constitute "unruly" behaviour. I was merely expressing grieveances albeit in a harsh manner but there is no justification for an airline to use a heavy handed manner similar to the Arab regimes. They just have trouble accepting criticism just like the government


Of course you are so absolutely correct. Poor poor you.

Using the f- word on a service person is so reasonable. How dare that lowly cabin crew retains his self-pride and complains about the verbal abuse to anyone.

You are after all one of the really important 200 or more customers in that plane (out of the around 100 planes SQ has) and did pay quite a few dollars to fly with SQ (not that it matters but I must also add probably in economy class with a full row to yourself).

Without a passenger like you, SQ (or any airline) will certainly not fly anymore. So you have every right to verbally abuse every service personal in the plane.

Btw, did you know, if you have a flexible ticket, by virtual that you are paying more, you can also punch the service personals in their faces if you do not like them as well as pinch the butts and grab breasts of those cute cabin crew members. I hope you did not overlook that. Or was your ticket a non-changable one?

You are also entitled to this right once your frequent flyer status changes from the current silver (even after the purported hundreds of flights you have made) to gold of course, since you are then an even much more important customer (but this is an insider tip not mentioned in any program).

Feel free to exercise it, and not just in SQ, because this is your right in every airline (yes, even in budget airlines like Air Asia). Please keep that in mind.

Just remember, this right is unfortunately not valid for redeem tickets unless the travelling distance exceeds 20000 miles one way (For instance, your many times mentioned SIN - BCN redeemed flight does not qualify (PS: I could sense how proud you are of this redeem flight, wanting to tell everyone here about it. The kind of pride one expects to have when flying the first time on such a long haul flight on a redeem ticket)).

Now, here is the hard truth.

I am not sure which part of the world are you from. But it is really time for you to wake up. The service people are there to serve and help you but they are not your purchased slaves.

Just because you have some stinking money and are a customer, it does not give you the right to abuse (physically or verbally) any service personal. You could use the proper channels (e.g. complain forms) to make your complains if you cannot keep your cool.

Here, you are nothing more than an abusive bully hiding behind the veil of a money paying customer. Pity that the security guy did not arrest you to put you behind bars and slap you with a heavy fine.

the only times SQ staff would ask me to have my seat up right is: Take off, meal service and landing..................

Sounds like you encountered a more blunt FA that sounded direct.

To be honest, swearing back at them doesnt help the situation either. Regardless of SQ, UA, US, CO, AC etc etc..... swearing back at them is just a reason for them justify your aggression / potential hazard to the safety and well being on board the flight.

I have seen people swore at the FA in UA F before take off and they were swiftly taken off the flight by a supervisor and police.

A better approach is probably having a discreet word with the inflight supervisor afterwards or to write in.

In traveling Y, C , or F, I have never encountered any one FA that is disrespectful towards its passengers when traveling with SQ. Some can be a bit less than what I'd expect, but never anything of the kind.

I do not understand the need for swearing anyways when civilized actions can be done on the part of the OP. No matter how bad the FA treated you, it is by no means how you should treat FAs even when you are sleep deprived.

Welcome to FT tdzui !
..My language may be harsh but telling him to watch his manners in a harsh way does not constitute "unruly" behaviour. I was merely expressing grieveances albeit in a harsh manner but there is no justification for an airline to use a heavy handed manner similar to the Arab regimes. They just have trouble accepting criticism just like the government


Telling him to watch his manners in a harsh way does not constitue unruly behviour and therefore
That was a SINga bound flight right? They do indeed behave more worldly on flights which do not end in SIN as they have experience that the authorities in other places would not even understand what the issue is about.

I personally see nothing wrong with telling a lout FA to bugger off but when homebound they are a) on the power trip and b) can abuse the Newspeak scheme established in Singa which outlaws some profanities.

I recommend (and apply it myself) to use some more complex, preferably Greek-Latin swearwords. The crew still understands them as the insults they were designed for but cannot properly deal with them.

So they bugger off and that is what you normally want.

Welcome to FT tdzui !

That was a SINga bound flight right? They do indeed behave more worldly on flights which do not end in SIN as they have experience that the authorities in other places would not even understand what the issue is about.

I personally see nothing wrong with telling a lout FA to bugger off but when homebound they are a) on the power trip and b) can abuse the Newspeak scheme established in Singa which outlaws some profanities.

I recommend (and apply it myself) to use some more complex, preferably Greek-Latin swearwords. The crew still understands them as the insults they were designed for but cannot properly deal with them.

So they bugger off and that is what you normally want.

It is a power trip back to Singa where they think they have some protection some weird singlish laws. However, I doubt that they will do such a thing to a caucasian passenger. The airline is famous for discriminating against Asian looking passengers.

It is a power trip back to Singa where they think they have some protection some weird singlish laws. However, I doubt that they will do such a thing to a caucasian passenger. The airline is famous for discriminating against Asian looking passengers.

Of course, if you are a caucasian, you can get away with using the "f-word" on service personels. You are entitled act out your air rage too (hmmm you gave an obvious answer to why Naomi Campbell is being charged for air rage, she is not white).

Check out what this Australian guy (white caucasian) managed to get away with also on a flight from BCN?

http://www.flyertalk.com/forum/singapore-airlines-krisflyer/1060753-drunk-young-oz-lad-sq-bcn-sin-flight-yesterday.html

The SQ crew ought to extend the same kind of treatment to you.

My view on this post: The abuser now defends himself / herself by claiming that the abused is probably a discriminating racist, therefore he / she is allowed to carry out the abuse.

PS: Were you on the same flight as the Australian on that redeemed ticket therefore are so inspired?

I have to chime in.

To the OP, I'm sorry to say, but I have not found (but not ruling out the possibility that it will never happen to me) SQ FAs to be overly rude. Using vulgar language on a plane, even on the ground will definately see a passenger deemed to be hazard and likely ejected. I'm pretty sure cursing at someone and using vulgarities isn't going to make the situation more pleasant.

This sounds a lot like a Singapore bashing thread...

What next? Suggest that the pilot threaten or attack him with an axe?
I don't condone abusive behaviour but some of what you have written ( based your own assumptions rather any factual information0 is completely over the top)..........

Of course, if you are a caucasian, you can get away with using the "f-word" on service personels.

Check out how this aussie guy (caucasian) managed to get away with also on a flight from BCN?

http://www.flyertalk.com/forum/singapore-airlines-krisflyer/1060753-drunk-young-oz-lad-sq-bcn-sin-flight-yesterday.html

The SQ crew ought to extend the same kind of treatment to you.

PS: Were you on the same flight as him on that redeemed ticket therefore are so inspired?

What next? Suggest that the pilot threaten or attack him with an axe?
I don't condone abusive behaviour but some of what you have written ( based your own assumptions rather any factual information0 is completely over the top)..........

Looks to me to be a tounge in cheek reply..

Maybe...an old reference, still unresolved. In fact I have never found SQ FAs to be rude. From time to time abrupt, disorganised, sloppy, indifferent....the same as every other airline. On the other hand, some are spectacularly good. But the overall decline in SQ standards is very apparent...to a much greater extent than other carriers. QF has always been hit or miss but CX, ANA , TG seem to be lifting their game rather than let standards slip. SQ seems to be better on short haul these days but is problematic for anything over 6 or 8 hours.

Looks to me to be a tounge in cheek reply..

[QUOTE=anaidross;17888395]Of course, if you are a caucasian, you can get away with using the "f-word" on service personels. You are entitled act out your air rage too (hmmm you gave an obvious answer to why Naomi Campbell is being charged for air rage, she is not white).

Check out what this Australian guy (white caucasian) managed to get away with also on a flight from BCN?

http://www.flyertalk.com/forum/singapore-airlines-krisflyer/1060753-drunk-young-oz-lad-sq-bcn-sin-flight-yesterday.html

The SQ crew ought to extend the same kind of treatment to you.

My view on this post: The abuser now defends himself / herself by claiming that the abused is probably a discriminating racist, therefore he / she is allowed to carry out the abuse.


you are the one doing most the abuse now and you are nothing more than someobody who has their own agenda. Maybe you would have awarded the so called victim A million dollars if you have the money. I didnt abuse the crew at any time. His physical safety was not thereatened at any time and I just raised my voice for no more than a few seconds. What happened did not constittue abuse. It is not as if I stood there and ranted at them for such a long period until they were obstructed from performing their duties.

Looks to me to be a tounge in cheek reply..

Maybe...an old reference, still unresolved.

It is actually a caustic reply to the abuser. Not even tongue in cheek as I am hopping mad.

I am always mad with those customers who treat service personels as someone lesser just because the former are paying and think the pride of the service personnels can be robbed.

And accusing the crew as a discriminating racist really blew my top.

Paul577, you caught me when I was drafting the reply therefore it may have given you the wrong impression. Sorry about that. But I have written what I wanted to say in the post now.

I didnt abuse the crew at any time. His physical safety was not thereatened at any time and I just raised my voice for no more than a few seconds. What happened did not constittue abuse.

Do you understand the term "verbal abuse"? Raising your voice for a few seconds and using the F-word on service personnels fit really well here.

It is actually a caustic reply to the abuser. Not even tongue in cheek as I am hopping mad.

I am always mad with those customers who treat service personels as someone lesser just because the former are paying and think the pride of the service personnels can be robbed.



That's all fine, but why bring up anything about caucasians? You've never seen an Asian be abusive to staff?

That's all fine, but why bring up anything about caucasians? You've never seen an Asian be abusive to staff?

The OP stated that "However, I doubt that they will do such a thing to a caucasian passenger. The airline is famous for discriminating against Asian looking passengers" (Please see post 20).

So i replied in a sacarstic fashion and illustrated a case where a caucasian is also treated in the same firm fashion by SQ crew if he does not behave properly in the plane using the BCN - SIN incident.

I wanted to dispel his hypothesis that he is treated that way because SQ staff are all racist.

Never in my post did I mention that only caucasians are abusive.

I have seen different kind of passengers (different races, flying in all kinds of cabins and all kinds of frequent flyer status) who treated service staff rudely. They all make me mad.

Next time I'm flying SQ, I'll let the staff know of the declining quality should I see it happens on that flight as well..

AFAIK, the short-haul crews are usually the indifferent and at times just ignorant. But then again, short haul crews have lots more to do than long haul crews..

Though I have to say, I've been living in the states for quite a while and if someone says to me "f-off", I would be very heavily insulted even if I was stern to that person. Some say its culture, but for me its just plain manners.

Some vocabulary words tend to be taken for granted in some parts of the world, however one must understand that other parts may not feel the same way.

Airline personnel are getting quite crybaby at times http://www.flyertalk.com/forum/cathay-pacific-asia-miles/1115052-op-up-entire-family-after-altercation-ground-staff-5.html#72 . The smallest insult results in the captain being called. Captain offloads the complaint to airport police who don't find anything actionable. We pax just have to stand our ground, even if we have to sound a bit more bellicose than we usually behave.

It's totally unnecessary, not to mention completely out of order to verbally abuse a member of the crew, irrespective of how disrespectful they were to you.

As stated before a letter/email to SQ head office or their complaints department would be the best cause of action.

I've heard of people blacklisted from flying with an airline for lesser 'indiscretions'......

It is a power trip back to Singa where they think they have some protection some weird singlish laws. However, I doubt that they will do such a thing to a caucasian passenger. The airline is famous for discriminating against Asian looking passengers.
I hear the discrimination thing all the time from my colleagues (I am the only whity in my group) and I always wonder what they could inflict on them which they do not inflict on me :confused: .

It is true that they treat different cultures differently but there is no design for active discrimination. We get away with more swearing, they get away with more luggage ... would be my closest guess.

The senior FAs are usually quite aware of the reach and range of the funny Singga laws. I had an ugly argument (where I was very adamant but politely so) with a younger FA in ZRH where she demanded that I deplane instantly. I refused and she got the purser who also demanded it.
I insisted on the police force in ZRH taking me off the plane, so I'd have a written record of the events and documentation to take appropriate action. They called the captain and he said that while he thinks that I was wrong, SQ would not actively seek confrontation...
In English: I won.

yes, fascinating reading....I'd missed that whole thread

Airline personnel are getting quite crybaby at times http://www.flyertalk.com/forum/cathay-pacific-asia-miles/1115052-op-up-entire-family-after-altercation-ground-staff-5.html#72 . The smallest insult results in the captain being called. Captain offloads the complaint to airport police who don't find anything actionable. We pax just have to stand our ground, even if we have to sound a bit more bellicose than we usually behave.

It is actually a caustic reply to the abuser. Not even tongue in cheek as I am hopping mad.

I am always mad with those customers who treat service personels as someone lesser just because the former are paying and think the pride of the service personnels can be robbed.

And accusing the crew as a discriminating racist really blew my top.

Paul577, you caught me when I was drafting the reply therefore it may have given you the wrong impression. Sorry about that. But I have written what I wanted to say in the post now.



Do you understand the term "verbal abuse"? Raising your voice for a few seconds and using the F-word on service personnels fit really well here.

Yeah right. You are an angel. You can do no wrong. Tell your boss that you will go to a police station when he yells at you . I am sure the police officer will be super sympathetic at the abuse. They will promise you that they are going to detain and charge your boss and you can still keep your job permanently.

The reality is that these things happen all the time in thisworld. People get annoyed at many things all the time and they reacted accordingly in harsh languages. Only people who dont live inside it blew it out proportion unless they have incentives or rewards to do it. You are a nobody so do not think people have no right to raise your voice at you

It's totally unnecessary, not to mention completely out of order to verbally abuse a member of the crew, irrespective of how disrespectful they were to you.

As stated before a letter/email to SQ head office or their complaints department would be the best cause of action.

I've heard of people blacklisted from flying with an airline for lesser 'indiscretions'......

You must be joking if you think that I want to fly with them again. It is infamous for not responding to people complaints. They dont even have a direct email account for that. SIA is an airline that can do no wrong by the way.

May I ask which culture the OP comes with such liberal use of the F-word

Just curious ....

One should never lower to the standards of using swear words and surely not f..... In any case a polite or forgiving or unaware reaction will be the best to create an atmosphere of understanding. If you consider cultural differences between people, present personal moods and being together in a single plane for x-hours, it will be better to use tact to earn/give respect to make for pleasant travel .

Seriously OP. Grow up. F bombs don't help the situation.

I hear the discrimination thing all the time from my colleagues (I am the only whity in my group) and I always wonder what they could inflict on them which they do not inflict on me :confused: .

It is true that they treat different cultures differently but there is no design for active discrimination. We get away with more swearing, they get away with more luggage ... would be my closest guess.

The senior FAs are usually quite aware of the reach and range of the funny Singga laws. I had an ugly argument (where I was very adamant but politely so) with a younger FA in ZRH where she demanded that I deplane instantly. I refused and she got the purser who also demanded it.
I insisted on the police force in ZRH taking me off the plane, so I'd have a written record of the events and documentation to take appropriate action. They called the captain and he said that while he thinks that I was wrong, SQ would not actively seek confrontation...
In English: I won.

I applaud your assertiveness. They think they are always right all the time just like the government. They treat their citizens like children and treats criticisms as if the whole world is going to end

Speaking about discrimination. I actually overheard the FA that was rude telling a female FA "Where is he from" to which she replied "Malaysia". His reply was "Malaysia. Third world country still dare to complaint us ah" in his singlish style. It is definently racist although it may be insdious.

Yeah right. You are an angel. You can do no wrong. Tell your boss that you will go to a police station when he yells at you . I am sure the police officer will be super sympathetic at the abuse. They will promise you that they are going to detain and charge your boss and you can still keep your job permanently.

The reality is that these things happen all the time in thisworld. People get annoyed at many things all the time and they reacted accordingly in harsh languages. Only people who dont live inside it blew it out proportion unless they have incentives or rewards to do it. You are a nobody so do not think people have no right to raise your voice at you

You are mistaken. I am not an angel. I know that, otherwise I will have wings and can fly without having to pay.

My take is that my english vocabulary range is much wider than yours and I know what are manners and professional etiquette as well as official communication channels.

Check this PPS diva out - http://www.youtube.com/watch?v=-5N37Fh7QHg

See what she managed without even using the F-Word.

But of course, you appallingly brought this ugliness to another level.

..Speaking about discrimination. I actually overheard the FA that was rude telling a female FA "Where is he from" to which she replied "Malaysia". His reply was "Malaysia. Third world country still dare to complaint us ah" in his singlish style. It is definently racist although it may be insdious.
I am impressed that the lady FA did her research before offering an opinion. The answer of her colleague is of course completely out of bounds and in my opinion a lot worse than the generic use of an expletive.

But you may have learned from the reactions here that many cultures take the use of swear words as a grave offense. I also had to learn that on FT and in Singa in particular as I see nothing too bad about yelling at someone and even call them names. And a non-personal expletive as you used, I do not find very offensive whereas as racist statement as the FA yielded I would consider as very, very impolite.
But FT culture and specially SQ culture is very different. You can behave like a pig aboard SQ as long as you don't use dirty words.

Took me a while to accept this.

..My take is that my english vocabulary range is much wider than yours and I know what is manners and professional etiquette as well as professional communication channels..
This is imperfect for two major reasons: a) by not using expletives, you artificially deplete the language of its range and accuracy. There are situations where calling someone an accurate insult expedite things. And in the case of the op reminding the FA of their f-ing manners is actually pretty accurate when it comes to describe the grievances of the pax.
And b) you cannot use too elaborate language on SQ's staff. They too use a fairly narrow vocabulary which is optimized to the lowest common denominator of their customers (not all are equal of course, many are much more literate than the median).

So sure a harsh "Beg you pardon? What happened to your manners?" might have triggered a reasonable reaction but I am unconvinced: the FA was in "attack mode" to begin with and waiting for an opportunity to start a quarrel (I take the OP's account literally here).

I would have verbally fought back most certainly and I would only not have used expletives as I am trained that they derail the situation when SIN bound.
See what she managed without even using the F-Word.

But of course, you really brought this ugliness to another level.
I for one find this behaviour much worse than what the OP did. She threatened the staff, she disturbed everyone's comfort in the hall, and worst of all, she sought the confrontation.

I just don't see what's the big f-ing deal with the f word, perhaps ;) .

You are mistaken. I am not an angel. I know that, otherwise I will have wings and can fly without having to pay.

My take is that my english vocabulary range is much wider than yours and I know what are manners and professional etiquette as well as official communication channels.

Check this PPS diva out - http://www.youtube.com/watch?v=-5N37Fh7QHg

See what she managed without even using the F-Word.

But of course, you appallingly brought this ugliness to another level.

You have bought ignorance to an unprecedented level. I may be from a non speaking country and that does not mean that your vocabulary is wider than mine. It is an imbecile statement. I guess stereotyping someone's english proficiency based on their nationality is a very professional act. I dont which university taught your these professionalism but at least I know that you do not stereotype someone based on their nationality.

I have a feeling that SIA symphatizers have inflitrated the forum. Doesnt surprise me at all. They are the angels among the airline industry anyway. They dont even need to provide a direct email or contact for complaints.
Speaking about professional etiqutte, you are

The senior FAs are usually quite aware of the reach and range of the funny Singga laws. I had an ugly argument (where I was very adamant but politely so) with a younger FA in ZRH where she demanded that I deplane instantly. I refused and she got the purser who also demanded it.
I insisted on the police force in ZRH taking me off the plane, so I'd have a written record of the events and documentation to take appropriate action. They called the captain and he said that while he thinks that I was wrong, SQ would not actively seek confrontation...
In English: I won.

Don't need Singga laws. I'm sure HK doesn't have them but the FAs behave the same:

http://www.flyertalk.com/forum/cathay-pacific-asia-miles/1229377-baby-bassinet-seat-assignment-outrage-2.html#20

My boss now has a blood feud with Cathay, for the opposite reason.

He was sitting alone in one of the bassinet seats on a Cathay flight from Europe. Two seats were already occupied with gwailo (his wording). There was one vacant bassinet seat.

A baby needed the bassinet seat. No problem, there was one vacant bassinet seat. My boss moved aside so the aisle bassinet seat became available. He said he's okay with the basket coming down in front of him.

But the parents demanded two seats. A Hongkie FA asked one of the three seated passengers to move. One of the gwailo succinctly replied "I'm fine with my seat".

The bit that pissed off my boss to no end is that the FA then decided to turn on him. Threatened him with the Captain if he didn't move. My boss called the dare, esp since she didn't threaten the two gwailo with the Captain either (obviously my boss is HK Chinese so he felt this was rascist treatment).

The FA backed down and only one of the parents got a bassinet seat, but not without having my boss go out of his way to fly Qantas and Jet these days.

You have bought ignorance to an unprecedented level. I may be from a non speaking country and that does not mean that your vocabulary is wider than mine. It is an imbecile statement. I guess stereotyping someone's english proficiency based on their nationality is a very professional act. I dont which university taught your these professionalism but at least I know that you do not stereotype someone based on their nationality.


May I cite you a posting you made:

You are a nobody so do not think people have no right to raise your voice at you

I am a nobody...absolutely agree.

People have no right to raise my voice at me? ... :confused:

Perhaps, you meant people have rights to raise their voice at the nobodies like me. Aka, feel free to treat other less important people (e.g. me) like .....

What an excellent display of english proficiency (ok, granted maybe typo and did not bother or have time for important people like the OP to check).

But professionalism...:p My only comment is even major divas like Ms Campbell and Ms Ross learnt not to do things like that anymore.

PS: I am also not a native speaker.
PS2: Not every one here is a SQ sympathiser (including myself). But everyone is against you using profanity and use "that everyone is a racist" veil to excuse your appalling behaviour.

I think we should put an end to this thread, since we are not getting all the facts from the OP, only small details appear each time. I have travelled with SQ many times and the crew has always been polite unless you(as a passenger) must have done something or said something as you board the aircraft and continued doing stupid things during the flight.

I am closing this thread as it is getting out of hand.

cxfan1960
SQ CoMod