Laajo
Jan 19, 12, 4:47 am
Great and needed.
Finnair has started customer surveys about their FF program. It came with mail, so don't know who is the target group.
Open question; how likely would you recommend Finnair's FF program to somebody, with scale 1-10 and they open word for writing why. Also asked what needs to be changed.
I wish it is not too late for Finnair to start syrveys now. Should have been done long ago.
Finnair has started customer surveys about their FF program. It came with mail, so don't know who is the target group.
Open question; how likely would you recommend Finnair's FF program to somebody, with scale 1-10 and they open word for writing why. Also asked what needs to be changed.
I wish it is not too late for Finnair to start syrveys now. Should have been done long ago.