Hilton HHonors - Children at ES Manager's Reception

I spent one night at ES San Francisco-Airport/Burlingame. The hotel itself was quite nice inside, but for the first time I ran into the situation of packs of pre-teens at the evening manager's reception.

Maybe because I usually travel for business during the week I haven't run into many families at ES hotels.

Have I just been lucky up until this point?

Kids were running around in bathing suits with parents no where to be found. At one point I was behind 5 boys in line who were throwing ice at each other while waiting to get their Shirley Temple drinks at the bar.

I will spare you all my rants on parents who let their kids do such things; I was just wondering if there were Hilton policies on the manager's reception and if this was a common occurrence.

Thanks

Policies are useless without enforcement. I have yet ro run across this situation but I would have brought it to the attention of the manager.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by korea71:
Policies are useless without enforcement. I have yet ro run across this situation but I would have brought it to the attention of the manager.</font>

Thats what I was wondering, are there official policies regarding childen and the reception?

I had never thought about it before and since the manager on duty was helping behind the bar it was clear he knew what was going on.

same thing when i was there...really was so ridiculous i just turned and went straight back to my room..i aint that poor that i need to stand in a chlorine-perfumed queue of tubbybubs for my one drink..i just decided that it was their day, not mine..they all seemed to be having a great time and it was the weekend, after all..

The manage certainly did his job to show how will he can handle unpleasant situations to his important guests!?

I spent one night at ES San Francisco-Airport/Burlingame. The hotel itself was quite nice inside, but for the first time I ran into the situation of packs of business people at the evening manager's reception.
Maybe because I usually travel for leisure with my parents during the weekend I haven't run into many of these types at ES hotels.

Have I just been lucky up until this point?

Business people were running around in suits with kids no where to be found. At one point I was behind 5 men in line who were throwing business cards at each other while waiting to get their mixed drinks at the bar.

I will spare you all my rants on business people who don't like kids around; I was just wondering if there were Hilton policies on the manager's reception and if this was a common occurrence.

Thanks http://www.flyertalk.com/forum/wink.gif

jspatchwork: If you haven't run into lots of families with kids during your ES stays, then your experiences have been different than mine. Some kids are unfortunately allowed to do whatever they want by lousy parents. I've had screaming kids running up and down the hall outside my ES hotel room late at night on more than one occasion. (Politely asking them to keep their voices down had no effect.) Or, I've seen kids apparently without supervision behaving badly during breakfast. I guess ES attracts families, which is good for the hotel. Too bad some parents don't do their job, though.

I, too, have ran into this situation with the business-types....

I spent one night at ES San Francisco-Airport/Burlingame. The hotel itself was quite nice inside, but for the first time I ran into the situation of packs of business people at the evening manager's reception.
Maybe because I usually travel for business without my parents during the weekend and so I haven't run into many of these types at ES hotels. Have I just been lucky up until this point, I asked myself.

Business people were running around in suits with kids no where to be found. At one point I was behind 5 men in line who were exchangine business cards with one another while waiting to get their mixed drinks at the bar. Not one of them ran into me, spilling my orange juice all over my suit and dumping my custome made omelette onto the foor. Not once did I get hit in the face by a piece of flying ice. My eardrums were not pierced by high-pierced shrieks from anyone while I was eating my meal.

And I simply cannot adequately express my extreme displeasure at having these business types board my elevator and actually get right in, push the button for their floors and then just stand there while the doors closed--instead of holding the doors open while they chatted with their spouses, friends, cousins, second cousins, third cousins, aunt Mae and uncle Caleb while I stood there in said elevator listening to the fascinating details of how they were gonna structure their day tomorrow and did you hear about Joseph's operation and what went on in the hospital and how his kids just didn't take care of him right?

I will spare you all my rants on business people who don't like business people around; I was just wondering if there were Hilton policies on the manager's reception with all that alcohol around and if this was a common occurrence.


[This message has been edited by hnechets (edited 07-22-2003).]

I don't know about you guys, but I was there on nudist night! :-)

There were many children at the hotel during my recent stay as ES La Jolla. Remember, the evening reception at the ES is not like an executive floor reception but its open to all staying at the hotel.

Jay

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by hnechets:
Business people were running around in suits with kids no where to be found. At one point I was behind 5 men in line who were exchangine business cards with one another while waiting to get their mixed drinks at the bar. Not one of them ran into me, spilling my orange juice all over my suit and dumping my custome made omelette onto the foor. Not once did I get hit in the face by a piece of flying ice. My eardrums were not pierced by high-pierced shrieks from anyone while I was eating my meal.

And I simply cannot adequately express my extreme displeasure at having these business types board my elevator and actually get right in, push the button for their floors and then just stand there while the doors closed ... </font>

Sounds like a pretty boring evening to me. http://www.flyertalk.com/forum/wink.gif

Listen, I don’t care what business people do in the privacy of their own offices. But on a couple of occasions, when passing out business cards amongst themselves, some suit got a little frisky and handed a business card to my three year old. I mean, does she need to see this, isn’t she a little young to be indoctrinated with this work thing? And, then there are the embarrassing questions. Back in the room my 12 year old asked, “Daddy, what’s that thing the men wear around there necks, is it some kind of Sado-Masochistic device?” Frankly, I would have wanted to wait until she was older to tell her about ties. I think that wage slavery should be taught a home, and not paraded around at the Embassy Suites. Rant off.

At a recent stay at the ES New York, my gin & tonic tasted like it was made by children, or at least made by someone who had never had a decent drink in their life.

Seriously, it was like vaguely ginny dishwater, with a tiny bit of wilted lime. In a plastic cup. Is this the norm for ES? Just a NYC thing?

Oh, and there were lots of kids there (several school groups were staying there), fwiw.

lux

People forget that the heritage of ES was a family hotel. Remember the Garfield advertising campaign? As a longtime ES customer, I think the idea of ES as a true business hotel coincides roughly with the Hilton takeover. Hopefully both groups can coexist.

As a rule the manager's receptions are pretty lame anyway. Popcorn and no-name beer/wine at some locations. Wow. http://www.flyertalk.com/forum/rolleyes.gif

Yeah, you're right about that, yyzflyer.

In all seriousness, I seldom ever go to the manager's receptions. But the long lines and all tell me that it is something appreciated and taken advantage of by a large percentage of ES guests, and more power to them...it is a nice little freebie. For me, the breakfasts are what rocks!

I do not consider ES to be a pure business hotel by any means. But I do appreciate the mini-kitchen and separate BR/LR. I know what I'm getting and have no problem with the vacationing crowd; in fact, I can not remember ever having a problem with an ES stay.

Which is more than I can say with some $250-300 per night hotels I have stayed at in the past!!! http://www.flyertalk.com/forum/smile.gif

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Jailer:
Back in the room my 12 year old asked, “Daddy, what’s that thing the men wear around there necks, is it some kind of Sado-Masochistic device?”</font>

good vocab for from your daughter! http://www.flyertalk.com/forum/smile.gif

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