albardit
Jan 6, 12, 5:53 pm
Hi, I would like someone that this has happened to or someone that might know what happens when you come across a situation like mine.
So this is my second time traveling JetBlue and I was returning back to Boston from Seattle on a nonstop redeye leaving SEA at 11:55 PM arriving in BOS at 7:50. I checked my luggage in about 45 minutes before scheduled departure. The guy over the counter told me the flight was delayed about half an hour. I arrived at the gate and found out that most of the people for the flight were already at the gate waiting for the plane to be cleared to board.
I get to Boston and make my way to the carousel and notice that bags from a San Francisco flight are making their way around. After a few minutes the carousel stops and the bags from the Seattle flight start coming out. My bag doesn't show up and the carousel eventually stops. I talked to the JetBlue employees handling missing baggage and filed the claim.
It's been two and a half days and after several phone calls with the Boston office and Central Baggage office, they still can't locate my bag. I had a few valuables in my bag but mostly clothing. The person that was the most helpful so far was someone from Central Baggage that told me that they take over after 5 days of the claim and the bag could show up there after and I gave them the description of the bag as well as its contents.
I kept being persistent about what the last known location of my bag was and they never give me anything absolute. All they know is that it was scanned to be put into the flight to Boston, which had no stops.
My question is how can they not know where the last place the bag was scanned was? Isn't that why they have the tags to begin with? Like that gives me no piece of mind whatsoever, knowing that my bag is somewhere that nobody knows for certain. I honestly don't understand the complications of this, it's a nonstop flight. If the bag never made it onto the plane shouldn't Seattle airport be contacted and given description of the bag to see if they still have it? If it is not there and it never got into Boston, shouldn't they either view security cameras or something of the like where the bag could have ended up onto another flight?
I am frustrated and have been so far making my come back home a nightmare as all my stuff was in that luggage.
What are the chances of the bag being lost for good at this point and Central Baggage either never receiving it or not identifying it that it's mine?
Thanks,
AR
So this is my second time traveling JetBlue and I was returning back to Boston from Seattle on a nonstop redeye leaving SEA at 11:55 PM arriving in BOS at 7:50. I checked my luggage in about 45 minutes before scheduled departure. The guy over the counter told me the flight was delayed about half an hour. I arrived at the gate and found out that most of the people for the flight were already at the gate waiting for the plane to be cleared to board.
I get to Boston and make my way to the carousel and notice that bags from a San Francisco flight are making their way around. After a few minutes the carousel stops and the bags from the Seattle flight start coming out. My bag doesn't show up and the carousel eventually stops. I talked to the JetBlue employees handling missing baggage and filed the claim.
It's been two and a half days and after several phone calls with the Boston office and Central Baggage office, they still can't locate my bag. I had a few valuables in my bag but mostly clothing. The person that was the most helpful so far was someone from Central Baggage that told me that they take over after 5 days of the claim and the bag could show up there after and I gave them the description of the bag as well as its contents.
I kept being persistent about what the last known location of my bag was and they never give me anything absolute. All they know is that it was scanned to be put into the flight to Boston, which had no stops.
My question is how can they not know where the last place the bag was scanned was? Isn't that why they have the tags to begin with? Like that gives me no piece of mind whatsoever, knowing that my bag is somewhere that nobody knows for certain. I honestly don't understand the complications of this, it's a nonstop flight. If the bag never made it onto the plane shouldn't Seattle airport be contacted and given description of the bag to see if they still have it? If it is not there and it never got into Boston, shouldn't they either view security cameras or something of the like where the bag could have ended up onto another flight?
I am frustrated and have been so far making my come back home a nightmare as all my stuff was in that luggage.
What are the chances of the bag being lost for good at this point and Central Baggage either never receiving it or not identifying it that it's mine?
Thanks,
AR