Other Middle East and Africa Frequent Flyer Programs - Gulf air - brilliant customer service
Down_the_back
Jan 2, 12, 11:08 pm
I had a call last night from GF CS. "Dr Walker, I note you are traveling tomorrow, I wanted to confirm you are going to LHE (Lahore) and NOT London (LHR) as usual. We wanted to ensure you had not made a mistake when you did the on-line booking.
I am indeed going to Lahore, but how many airlines would do that??
Glad I switched from EK, who would have sent you to LHE on a LHR ticket! :)
schley
Jan 3, 12, 12:06 am
i"m impressed as well. Thumbs up to them. They seem to concentrate on the odd details as various other incidents they don't come through for me as you have described, which is why I just status matched to EK gold.
leonidas
Jan 3, 12, 2:53 pm
Yes if it was indeed a mistake, they would have made double profit, selling you a ticket for LHR, and releasing that LHE seat to someone else.
kshastry
Jan 3, 12, 7:52 pm
Good job. I guess "as usual" was the keyword. Not many globetrotters would travel to AfPak region on business, and who knows they may be keeping a close eye on guest list for few destinations at the behest of "you-know-who".
Would they have made that call if it was for MAA and not MAN??
lunardream
Jan 4, 12, 4:04 pm
I had a call last night from GF CS. "Dr Walker, I note you are traveling tomorrow, I wanted to confirm you are going to LHE (Lahore) and NOT London (LHR) as usual. We wanted to ensure you had not made a mistake when you did the on-line booking.
I am indeed going to Lahore, but how many airlines would do that??
Glad I switched from EK, who would have sent you to LHE on a LHR ticket! :)
how did that error happen? yikes!!!
Down_the_back
Jan 7, 12, 9:02 pm
Just back from a few days in Lahore (attended a friends wedding) the best experience i have ever had! I loved Pakistan! :)
My first time there, simply amazing! It is incredible how the press flag it in comparison to how it really is, i have never met such friendly people, i am talking in the streets, not just at the wedding, the Lahore Fort is breathtaking!
NA-Flyer
Apr 19, 12, 4:33 am
BTW, Does anyone know if GF offer cheap upgrade offers from Y to C when doing OLCI ? If yes any idea how much for intra GCC flights ?
IAN-UK
Apr 19, 12, 10:26 pm
It is incredible how the press flag it in comparison to how it really is, i have never met such friendly people..
Pakistani people are nice doesn't make much of a story.
Car bombs, poltical assassination, corruption and an ambiguous approach to policing terorist activities are just some of the realities that make headlines.
lunardream
Apr 23, 12, 6:39 am
BTW, Does anyone know if GF offer cheap upgrade offers from Y to C when doing OLCI ? If yes any idea how much for intra GCC flights ?
actually when you checking-in online, Gulf Air (unlike United) doesn't offer such service. It can only be done at the sales counter in BAH or at Golf Air lounge using miles.