Hilton HHonors - 2500 Points for Hilton survey

Just popped into my in-box - said it would take a few minutes and is already up to 40minutes at half-way!! I'd wait until the first takers have died down, tho it might always be excruciatingly slow.
It is from Forrester on behalf of Hilton, full of dumb questions and weak alternatives but 2500 points is 2500 points. I think the link is personalized since I did not have to log in. Check your in-box.
Cheers,

The Cap'n

Just over 50 question - 33 down, 1 hour of my life i will never get back. Just remember the 2500 points... the points... the points.. mmmm, points...

The Cap'n

90 minutes - at last... it's done. You have to put your e-mail in at the end - it needs to match an e-mail that it was originally sent to, unfortunately.

Sorry for all the mails, I was bored in between questions!!

Cheers,
The Cap'n

Any links would be helpful

links, links, links!

So I'm guessing this is a Diamond thing ... no survey for us lowly golds.

I got the survey as a Diamond also. But after about 10 minutes I got an error message and had to bail out. Very very slow, as stated before. I hope HH didn't pay these people very much for doing this survey. Seemed like an unprofessional setup; on some of the questions, none of the answers were appropriate.

I got this survey as a "lowly gold." It didn't take me that long to run through it--maybe 20 minutes on cable modem. I was happy to participate as I like booking online and that seemed to be the thrust of the survey plus the 2,500 points aren't bad either!

Targeted I assume.

I am Diamond and I never get these things. Wonder how you get 'targeted'? Of course, who knows what other junk you would get...

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by volrichard:
I am Diamond and I never get these things. Wonder how you get 'targeted'? Of course, who knows what other junk you would get...</font>Gold and I never get them either.

I even went to my profile just now to see if there were any opt-out or opt-in options. Nothing specific about special offers, surveys, etc., and only option is to get e-statements and newsletter. I have them both.

Who knows.

Yes, but unlike the great 5000 point survey we had a month ago, no one is posting the link for this one. Ya got it, great. Link?

As someone said earlier, this is obviously targeted. When you click on the e-mail link it goes to the survey. At the end of the survey they ask you to confirm the e-mail address where you received the message. At no point do they request your HHonors number. To those who have e-mailed me and asked for it, I'm sorry, but I do not believe sharing this link would be in anyone's best interest.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by volrichard:
I am Diamond and I never get these things. Wonder how you get 'targeted'? Of course, who knows what other junk you would get...</font>


I'm diamond also, yet received no survey...hummm

It's painfully slow and you will be really p#$%ed if you got to the end and they said sorry you don't qualify but if you insist on punishing yourself

http://www.securesurveysite.com/s43/hotels.htm

Has any one received the points ? - There is no instant gratification here ?

Completed in 13 minutes.

Said it would post to my email address even though it was not sent to me directly.

Ran through very quickly.

FC_Dave, you da man!
Just spent 12 minutes doing the survey at DSL speed and was thanked for taking the survey in the end, after entering my email address.

The questions asked were inline with the heavey business and liesure travelers. I hope to get the points, but feel my answers may contribute regardless. As a 60+ nights per year Hilton Guy, they should give me the points any way.

Note: This will take you 30 minutes If you do not have high speed internet, can't speed read, are mitculous, and don't recognize the questions are the same for the liesure and the business format.

Sorry, I was wrong! *Deleted*

[This message has been edited by Gustaf (edited 03-01-2003).]

edited

Thanks for the link. I did the survey (had nothing to do). Long and tedious from Forrestor research. Since I wasn't targetted, there was no place to enter ones HHonors number, so no one gets the points.

I say Forrestor Research is a rotten egg.

i did mine...lowly aol user, slow...took forever...kept getting error messages and had to redo page

hope we really get the poiints..hope this is really from hilton..i emailed them and asked...no answer

It takes awhile.Since they're asking for the email address they sent invite to,I'd bet points will only go to those targeted.

Very repetitive questions. I wasn't sent the email so will just have to see whether I get the points or not.

just did it in less than 5 minutes using cable modem. Hope the points post!

------------------
HH Gold

Thanks, FC_Dave. Not very slow on Saturday afternoon.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Thank you for taking this survey. To receive your 2,500 bonus points, please enter your email address below. (Use the email address that this survey invitation was sent to.)</font>

Hopefully it will work with the e-mail on my HHonors profile. We'll see.

Did anyone else lift their eyebrows at this one: <font face="Verdana, Arial, Helvetica, sans-serif" size="2">Which of the following, if any, would convince you to book leisure travel more often directly with the hotel, either through its Web site or through its 800-number reservation line? ...

[] If I didn't receive any frequent guest reward program benefits unless I booked through the hotel's own Web site or 800 number reservation line.</font>

I let them know, with a comment in the [] OTHER box, that this would not go over well, and I encourage everyone else to do the same (unless you disagree, of course http://www.flyertalk.com/forum/wink.gif). HH has floated this idea before (I recall a post about it), and I think it would be a horrible move.

Other comments:+ I was frustrated that they didn't ask us about booking award stays online. http://www.flyertalk.com/forum/mad.gif

+ They listed all the sites (Hilton.com, DT.com, ES.com, HI.com, etc.) except the truly most useful one! www.HiltonWorldwide.com (http://www.HiltonWorldwide.com), the only Hilton run site where you can actually search all the Hilton brands (except Scandic).

So many companies seem to pay through the nose for incompetence when it comes to these surveys, studies, and focus groups. http://www.flyertalk.com/forum/thumbsdown.gif

[This message has been edited by Rut Dog (edited 03-01-2003).]

Thanks, RutDog. I didn't know about the all-inclusive Hilton site. Saves a little time.

RutDog,
I believe I've seen all property searches available on some of the branded sites as well. This is usually available after you've done the single property search, and don't see a property you like. The ES and Hampton Inn sites come to mind.
Sleepy

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Rut Dog:
They listed all the sites (Hilton.com, DT.com, ES.com, HI.com, etc.) except the truly most useful one! www.HiltonWorldwide.com (http://www.HiltonWorldwide.com), the only Hilton run site where you can actually search all the Hilton brands (except Scandic).[/list]

</font>

Doesn't everyone book here - www.hiltonhhonors.com (http://www.hiltonhhonors.com)? Enter your password (username's there if you've got the cookie), then click on "view my travel planner." Don't have to log in separately, & check your point postings at the same time. Your only choice on this site is to "search all brands," so if you wanna split your search by ES/HI etc, don't try it.


[This message has been edited by krjones24 (edited 03-03-2003).]

[This message has been edited by krjones24 (edited 03-03-2003).]

Aw come on. Its simpler than that http://www.flyertalk.com/forum/wink.gif

Hhonors.com -&gt; Find a Hotel lets you search by brands.

"Hilton HHonors survey: instantly win 2,500 Hilton HHonors bonus points!"

Forget "Instantly." Has anyone who received the e-mail been credited with the points yet?

Good Question,

However I have not recieved the points from last stay either through Sunday Morning

Hi all -

Took the survey and used by email address I have on my Hilton profile.

Got miles.

I changed my email address on my Hilton profile today.

Took the survey again today.

Lets see if I get miles posting.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by jmarqua1:
Hi all -

Took the survey and used by email address I have on my Hilton profile.

Got miles.

I changed my email address on my Hilton profile today.

Took the survey again today.

Lets see if I get miles posting.</font>

I don't think it posted, unless you were tageted.

[This message has been edited by PaulGQ (edited 03-08-2003).]

No Points yet

Forrestor Research did this survey and they are a bunch of ROTTEN eggs! Did anyone enter their Hilton HHonors number anywhere in it??

SHADO

No but I did enter my resistered email that the targeted email was sent to

Targetted or not, I'm reading that NO ONE is getting any points. Then what do we all do, call Forrestor Research and say "you bunch of bogus market research telemarketers"? Ever work in one of those "joints"? Horrible, insane, waste of money.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by SHADO:
Then what do we all do, call Forrestor Research and say "you bunch of bogus market research telemarketers"? Ever work in one of those "joints"? Horrible, insane, waste of money.</font>

First off, market research is not telemarketing. Secondly, what do you mean by a horrible, insane, waste of money?
Market research does nothing but try to benefit consumers like you and I.

And don't forget the very valuable information this will supply regarding the "FT Multiplier".

For example:
We sent 1000 targetted e-mail and we got 10,000 completed surveys suggesting that the FT Multiplier is 10 (Numbers are for illustration only).

http://www.flyertalk.com/forum/smile.gif

-- Dambus

Coopercinci - I smell a fellow market researcher. Glad you said something to clear up what market research is all about - helping companies better meet customer needs.

My company works extensively with Forrester Research, so I would also add that Forrester is a highly regarded research firm (mostly in the technology industry, but some travel and other industries as well) that does not do telemarketing of any kind. In fact, except for certain web surveys (like the HHonors one), Forrester typically does not field its own research - it is outsourced to firms that specialize in phone/mail surveys, data tabulation, etc.

I see. Forrester doesn't do telemarketing. They use hired guns for that. Well, that makes it all better.

I'm pretty burnt out on sleazy "research" firms that take my data and use it without holding up their end of the bargain. (I don't know about this specific offer - I'm mainly peeved with the slimeballs that run surveys for AA.)

I say telemarketing.

And it does the industry so much good when no one reads the questions and just answers A A A A A A A A through out the entire questionaire to get through it it quickly for the points.

Real accurate results really helping the industry. Just more waste that we the consumer has to pay for through higher rates.

Market research is not telemarketing. Telemarketing is when you try to sell someone something over the telephone. In market research, you will never, ever be asked to purchase anything. It just wants consumers' opinions. That's it. It's there only for your benefit and typically there's an incentive for even participating in surveys - for instance, this thread here where you receive 2,500 points.

If you don't like market research, you don't have to participate, but don't try to compare it to telemarketing, because it isn't.

And, maybe YOU aren't reading the questions and answering the questions, but most people are. It sounds like you're part of the problem. I can't believe you're complaining when you admit that you're not even upholding your end of the bargain.

[This message has been edited by coopercinci (edited 03-10-2003).]

Show me the points - has any one recieved them ?

Telemarketing is not just sales, it is marketing. And surveys are most definetly a form marketing. Instead of Forrester selling timeshares for cash or offering to refinance my house at a better rate, these people are selling 2500 points for my time and insight.

And your right, it isn't telemarkeing, it's compumarketing.

Further, if you are foolish enough to think most people are reading the questions in full and coming up with thoughtful accurate answers on this questionaire, you should get out of the marketing business.

Paul GQ: Must be comforting to really believe you are an expert on something you so obviously know nothing about. Sorry about trying to clarify or educate you on this - clearly a lost cause.

Back on topic - I still haven't gotten my 2,500 points for the survey and suspect that they aren't on their way. It was a long shot sneaking into the survey link via FT, but thought I'd give it a try! Hopefully, Hilton will use all the free responses they got to their survey anyway!

It would be nice if a Hilton Lurker would verify that for those that were targetted with the survey, will be receiving their points.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by PaulGQ:
...And it does the industry so much good when no one reads the questions and just answers A A A A A A A A through out the entire questionaire to get through it it quickly for the points....</font>

If I had it to do over again, I'd still log into my HH acct and take the time to figure out just how many nights I had at Hamptons and the others.

Just got an email from HHonors/Forrester:

Thank you for your recent participation in our survey of selected Hilton HHonors
members. We have received your survey response, and your opinions will help
Hilton continue to offer services that best meet your needs. As an expression of
Hilton's appreciation for your time, you will receive 2,500 Hilton HHonors bonus
points, which will be posted to your HHonors account within the next 30 days.

Thanks go to Capnbob for the thread, FC_Dave for the link and to Hilton for the points!

I got the same e-mail this morning. Thanks for alerting me to the survey.

I just received the same email; thanks Capnbob & FC_Dave.

Ditto on the email.
Much thanks

I had the same experience: wasn't targeted for the survey, followed the link from here at FT, and got the e-mail this morning confirming the 2,500 points to my account. That's great!

Received same notification this AM.

Thanks for the tip!

Received the same e-mail, but not sure if this is going to be that easy. After all, the only thing the research company has is our e-mail address, if you, just like me, did the survey from a link. This looks like an automated response, so I'm not sure if the company has a way of matching our e-mail address with our HH account. The folks that were targeted, it would seem to me, the company would have their account number with the e-mail address. So once they actually start giving out the points, they may find that many of us were not the targeted members. I hope I'm wrong, but I'm not too optomistic just yet.

My girlfriend and I got the email today. And neither of us were targeted! Flyertalk comes through again!!
http://www.flyertalk.com/forum/thumbsup.gif http://www.flyertalk.com/forum/thumbsup.gif http://www.flyertalk.com/forum/thumbsup.gif http://www.flyertalk.com/forum/thumbsup.gif

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by andrzej:
Received the same e-mail, but not sure if this is going to be that easy. After all, the only thing the research company has is our e-mail address, if you, just like me, did the survey from a link. This looks like an automated response, so I'm not sure if the company has a way of matching our e-mail address with our HH account. The folks that were targeted, it would seem to me, the company would have their account number with the e-mail address. So once they actually start giving out the points, they may find that many of us were not the targeted members. I hope I'm wrong, but I'm not too optomistic just yet.</font>

I agree....got the e-mail too but I can't understand why people are so excited about the e-mail alone - has anyone actually got the points? I haven't.

-Mike

I'm mildly optimistic about this one. A possible scenario all along:

Forrester was given a list of e-mail addresses by Hilton. They got back a certain number of responses. I believe it is reasonable to hope that Forrester sends back to Hilton a list of the e-mail addresses provided at the end of the survey. Hilton runs that list against members on file to award the points. As long as the actual response rate was not abnormally high (recall that the survey was mighty tedious), do they really care about a few non-targeted members as long as the stuation doesn't smack of an outright "give-away"?

If the guidelines were that strict on targeting, Forrester could have very easily bounced folks who responded, but whose addresses did not match the Hilton list.

Got mine email today as well. Now to see if the points post.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Points Scrounger:
do they really care about a few non-targeted members as long as the stuation doesn't smack of an outright "give-away"?[/B]</font>Not a give-away, an incentive for us giving our opinion.

And targetted or not, they got quality insightful responses from savvy FlyerTalker's. That can mean nothing but better than average responses. http://www.flyertalk.com/forum/biggrin.gif

Time to bump this topic back up since I just got an e-mail that says:
-----------------------
Dear Hilton HHonors member, We are unfortunately unable to confirm a match between the email address you entered on the survey you recently took and what we have on file. We would still like to honor our commitment to credit you with the 2,500 points as soon as possible. Included in this email is a link to a one-page survey that will collect either your original email address (the one to which the original survey was sent) or your Hilton HHonors number or both. Once we verify that information, we will be happy to credit your points. Thank you,

Hilton Customer Research

Click here to go directly to the survey.
-------------------------

Looks like we may get the points after all! I just entered my HHonors number....

-Mike

I got the same. It said that the points would post within 30 days.

Just received the same email. Maybe 2500 points will be posted to my HH account. http://www.flyertalk.com/forum/smile.gif

------------------

Got the same (most recent) email about having to enter our HHonors number to get the points. Didn't think they'd be able to track us without it the first time without the number. Let's see how soon the points post.

bj-21.

Same here.

Could it be that we're all getting this email because our Honors numbers don't match up with the people who received the original survey offers from Hilton?

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Steve B:
Could it be that we're all getting this email because our Honors numbers don't match up with the people who received the original survey offers from Hilton?</font>


That seems the most likely explanation. But maybe they'll be nice and give us the points anyway. They got all this good data from me. It would be nice, but I'm not holding my breath.


[This message has been edited by PaulMSN (edited 03-21-2003).]

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Steve B:
Could it be that we're all getting this email because our Honors numbers don't match up with the people who received the original survey offers from Hilton?</font>

I hope not!!!



------------------

Just got the same e-mail and response after entering my HH #. I'm willing to give them the benefit of some time to post. Doesn't make a lot of sense for them to go to the effort (lead you on) to get your HH number if they're not going to give them to us. Wishful thinking???

Have these points been posted to anyone's account?

Not jet!

------------------

The points posted in Mr. Honu's account today. http://www.flyertalk.com/forum/smile.gif

[This message has been edited by honu (edited 04-10-2003).]

Got mine today too.
Its odd though because I did a short survey for 250 points a few months ago and havent got it yet.
Mike

What name did it post as?
In what category?
What was the actual amount that posted?
What time did they post?

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by PaulGQ:
What name did it post as?
In what category?
What was the actual amount that posted?
What time did they post?

</font>

Posted under Non-Hotel Activity, no date listed, as HHW SURVEY BONUS 2500 Points.
Mike

I was not targeted but got my points. thankyou


[This message has been edited by tinkybelle (edited 04-12-2003).]

My 2,500 just posted!!!Nice new site too!

Mine posted as well. I was targeted. Has anyone who was not targeted received their points?

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by tinkybelle:
Originally posted by MIKESILV:
Posted under Non-Hotel Activity, no date listed, as HHW SURVEY BONUS 2500 Points.
Mike</font>
Were you targeted?
I was not but also have not received points.



I must admit I am not sure if I was or not.
Let me explain a) when it was posted here at first I did the survey.
b)I got a similar survey (which I believe was for was for 250 points, but not sure now)
c) Got a e-mail requesting HHonors # to get credit a few weeks ago.
Mike

Points were just posted to my acct as well.

Got it today. Not targeted. Thanks FTers!

Super---- !!!

Just got back this morning from a five day trip to FLL (stayed at the Sunrise Hilton, but too early for those points to post), and, upon checking my HHonors account, and my wife's account..........there they are: 2500 points in each of our accounts for the surveys.

Thanks, capnbob, and of course, Hilton. http://www.flyertalk.com/forum/smile.gif

bj-21.

ANYONE posting please mention if you were targetted or not (or don't know, as in MIKESILV ;-)

Me: NOT targeted, not posted

Hopefully, they're doing this in batches over the next few days? Or maybe they're doing it manually! http://www.flyertalk.com/forum/biggrin.gif

not targeted, just posted, however it listed as 2500, but my balance only went up 500 points.

If it doesnt correct itself overnight, i'll have to get on the phone with Hilton trying to explain to them that the balance is incorrect. good luck to me convincing them that I monitor my account every 3 hours.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Rut Dog, 04-11-2003 08:44 PM:
Me: NOT targeted, not posted</font>2 hours later I'm 2,500 points richer
"HHW SURVEY BONUS"

My thanks go to palex and especially SHADO for insistently requesting a link, and ultimately to FC_Dave for being willing to post the link, even though he claimed that I and others were masochists who "insist on punishing yourself".

If this is punishment, please, sir, may I have another! http://www.flyertalk.com/forum/biggrin.gif



[This message has been edited by Rut Dog (edited 04-12-2003).]

Got the 2500, was not targeted. Many thanks to all who helped us get them.

Same here. Non-targeted, but my 2500 points posted today. Thank-you to those kind & generous FTers who made this possible! http://www.flyertalk.com/forum/smile.gif

HHW SURVEY BONUS 2500 posted today http://www.flyertalk.com/forum/biggrin.gif

Not targeted.

Gustaf

Just received 2500 points for HHW SURVEY BONUS http://www.flyertalk.com/forum/smile.gif
NOT TARGETED

Thanks to our FT-friends!




------------------

Not targeted,but 2,500 posted. Thanks!

Not targeted, also posted ..

WOO HOO!!

That means 2,500 points posted. I did not receive the survey email.

Posted, not targeted. Thanks to all responsible.

Targeted - And the first one to post the link - Not posted yet

Not targeted:

Posted

I'm one of those that doubted ever seeing the points, well.......
they proved me wrong... not targeted and got it!!!!
Thanks!

Not targeted -- went along with the group and filled out the survey anyway -- and the points posted 4/11/03. Thanks!

Not targeted, got the points posted yesterday. Hooray!

FC_Dave: Let us know if and when you get your points. I, for one, am willing to donate some of my bonus to you - if that is at all possible. Hopefully, others will do the same. It's only fair.

Targeted, no points. It looks like those that weren't targeted are having better luck getting the points posted.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by a2sportsguy:
FC_Dave: Let us know if and when you get your points. I, for one, am willing to donate some of my bonus to you - if that is at all possible. Hopefully, others will do the same. It's only fair.</font>

That's very generous of you - however impossible, I just thought it was ironic . . . since the initial posters were unwilling to share

In the large scheme of things 2K just won't make a difference - I certainly won't spend any time on the phone pursuing it, might draft an email if they don't post by the end of April

I am glad that so many of you have received your points - With so much crap coming into our email inboxes it's easy to discard a truly valuable offer.

I personally have a problem with "targeted offers" - -

HILTON can easily discard the results from those customers they didn't want to "target" but shouldn't exclude them from the nominal benifit they are offering for the information.

Keep posting the offeres targeted or not - It is more efficient to read the posting topics than to search the website or read all of the email

Good Luck


[This message has been edited by FC_Dave (edited 04-13-2003).]

i really was targeted for the hilton survey, but did not get my points...and the survery was long and tedious...anyone know who i should contact???

thanks

not targeted
2500 points posted

does it get any easier than this?

almost forgot about this till it posted in my HH account. I love FT http://www.flyertalk.com/forum/smile.gif http://www.flyertalk.com/forum/thumbsup.gif) http://www.flyertalk.com/forum/smile.gif

Non-targeted. <font face="Verdana, Arial, Helvetica, sans-serif" size="2">HHW SURVEY BONUS . . . 2,500 points</font>Along with a transfer of 3000 MyPoints, this puts me over the top for a GLON. Thanks, folks!

Finally


HHW SURVEY BONUS 2,500

Hooray!

2500+! Thanks for the link!

Not targeted, no points. Am I alone??

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by gs88:
Not targeted, no points. Am I alone??</font>

took 49 + Days to post -