Amtrak Guest Rewards - transferring to Amtrak from CO

Continental as of late has been overwhelmed at their onepass service center telephone number.

the number at times will not even allow you to hold just tells you that they are too busy call back later. If you do mange to be placed oon hold (like I was) it may cut you off after hours of holding in my instance 2.5 hours

I think those planning to wait till the last minute to transfer may want to rethink their plan.
I thought there was a thread on this already but a search of the from did not turn one up.


update I tried again this evening starting 1645 hrs est and at 1845 hrs the agent picked up.

I just called CO and there was only a 3 minute hold.

I just called CO and there was only a 3 minute hold.

WOW I HAVE one more xfr to go as soon as my credit card statement closes. I am hopeful your experience will be the one I have.

Call volume is generally lower later in the week and on nights/weekends, so that approach may be worth a try.