Canada - Winter holidays lost due to online ticketing error




tcook052
Dec 12, 11, 7:22 am
http://www.cbc.ca/news/canada/story/2011/12/09/bc-ticketscancelled.html

A Canadian couple are among 300 would-be travellers outraged after their winter vacations were cancelled because Korean Air tickets they bought online were not supposed to be sold to consumers.


Wally Bird
Dec 12, 11, 8:25 am
He said this case highlights one of the perils of booking flights online,No, it highlights the perils of booking through online agencies. Stick with the airlines' websites @:-) .

gglave
Dec 12, 11, 12:09 pm
No, it highlights the perils of booking through online agencies.

While I would tend to agree if the 'victims' had booked through www.SuperDeluxeTravelDeals.ru, these trips were booked through Expedia. I think there is an assumption that some online vendors - Such as Amazon - Are 'trustworthy.' Expedia would be in that category, in my mind.


Seat13F_AC_CRJ
Dec 12, 11, 2:26 pm
I remembered this thread. Our unlucky travellers may have known exactly what they were doing when they booked. Still no excuse for Expedia leaving them hanging.

http://www.flyertalk.com/forum/mileage-run-discussion/1254958-fare-gone-ke-jfk-ror-560-ai.html
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13F

tcook052
Dec 12, 11, 5:31 pm
Stick with the airlines' websites @:-) .

No, stick with real live TA's. ;)

luxury
Dec 12, 11, 7:43 pm
No, stick with real live TA's. ;)

+1. Agree wholeheartedly!! ;)



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