Hotel Deals - [EXPIRED] Ramada Mexico City Airport: 70pesos ($5US) a night for a suite

Mid December dates.....

I booked a room for an upcoming stay.

Wonder if they will honor this?

Mid December dates.....

I booked a room for an upcoming stay.

Wonder if they will honor this?

This is a great find for those with a flight leaving early or arriving late. I'm surprised that the rate for a suite and for a regular room are the same. I doubt it is the case, but it almost makes one suspect that there may have been a pricing error or two involved.

Great find. I found it on all wyndham sites for this price. Even lower 59.25 MXN some days.

I made some bookings and plan to use it for my stays for my winter promotion run https://www.wyndhamrewards.com/trec/consumer/promoReg.action?promoRuleCode=W11PROMO&vanityUrl=treats&variant=uk.

Did you guys know that Wyndham has an official policy to award rewards points for no-shows? It's not working all the time but hey for $5 well worth the try.

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I just booked a few nights. Let's see if they honor it...(Anyone know how to get downtown from there? Is there a bus? Are taxis cheap?)

for the 6500 points for every 2 stays promo, there is a maximum of 3 bonuses awarded. so 6 stays max to take advantage of the promo. the 59.25 rate applies to fri-sun nights.

40 pesos on 12/30. Pre-paid rate, as well. Wonder how they'll get out of this one.

Mike

Oddly enough, can't find my reservation when I go to the "Check Reservations" area. I type in my name and Confirm, but it says that no such reservation exists.

Mike

I get an error trying to cancel one of my nights to get back down to 6.

I booked four nights at the higher ($6) rate to get two of the Gift bonuses. We will see if they honor them.

Yes book only 6 nights.

Btw check out the Wyndham T&C (www.wyndham.com/cms.../Wyndham_Rewards_TC_5-11-09.pdf):

"7. If the property requires a credit card for a reservation, the Member is a no-show, and the hotel charges his/her credit card for the first night of the no-show stay, the Member will receive points for such night as if he/she had stayed."

Very FT friendly. :cool:

Seems gone. I get to the last page, but when you try to book says selection is no longer available

yes book only 6 nights.

Btw check out the wyndham t&c (www.wyndham.com/cms.../wyndham_rewards_tc_5-11-09.pdf):

"7. If the property requires a credit card for a reservation, the member is a no-show, and the hotel charges his/her credit card for the first night of the no-show stay, the member will receive points for such night as if he/she had stayed."

very ft friendly. :cool:

very nice :)

I'm unable to find my reservations on the website with the confirmation numbers that they sent me. Could somebody else try so I can see if it's just me? Or, in the alternative, maybe somebody has an explanation as to why I can't see them.

Thanks,
Mike

I'm unable to find my reservations on the website with the confirmation numbers that they sent me. Could somebody else try so I can see if it's just me? Or, in the alternative, maybe somebody has an explanation as to why I can't see them.

Thanks,
Mike
They might have canceled it. Just wait and see.

I'm unable to find my reservations on the website with the confirmation numbers that they sent me. Could somebody else try so I can see if it's just me? Or, in the alternative, maybe somebody has an explanation as to why I can't see them.

Thanks,
Mike

I can see mine. (deleted-some people won't know i'm joking)

Unless you are concerned as you will actually NEED the room you should not call to ask. Mistake rates on hotels and flights, you never call.

Unless you are concerned as you will actually NEED the room you should not call to ask. Mistake rates on hotels and flights, you never call.

Who said "call"? :)

Just saw my reservations online. I think we are good, but let it be.

Is anyone able to book it within last hour? I keep getting error message on the last page

I can't pull up any of my reservations at the Wyndham page.

Wyndham is not exactly IT savy (last time they had promotions shown, then not, then again, then not) only to award it to some automatically - some manually. It's hit or miss.

I'm not too concerned for now.

Unless you are concerned as you will actually NEED the room you should not call to ask. Mistake rates on hotels and flights, you never call.

I've been around the block. There will be no phone calls.

I would expect an email, at least, if it had been cancelled.

Mike

I knew it's wyndham.com :)

Go to ramada.com and your reservations should show just fine. They do for me.

So have we 'fully booked' this place yet?

Just booked it. Seems to work now

i'm in for 320 rooms.





















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wait for it........












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....just kidding:p

Go to ramada.com and your reservations should show just fine. They do for me.


^ Worked fine, thanks!

Mike

It seems that EU website offers 10k points for each 2 stays for EU members.
Also, AAA lowest rate is 45 Pesos and you can get 2 points on UR mall by booking on Super8 website

i'm in for 320 rooms.
wait for it........
....just kidding:p

Hired a bunch of Thai farmers to stay in them, did you? ;)

Long time no chat, though. Hope all is going well.

Mike

Seems this place will get spooky with all those phantom s(tays) in December.

And someone really booked 320 rooms - I get this for the next 4 weeks:

'This hotel does not have rooms available that match your criteria '

Seems this place will get spooky with all those phantom s(tays) in December.

And someone really booked 320 rooms - I get this for the next 4 weeks:

'This hotel does not have rooms available that match your criteria '

320 rooms was just a joke!!

Seems they have blocked availability to solve the issue. Lets see when they'll send out cancellation emails.

I booked one no show for tonight. Lets see if they cancel it.

Me too. I'll meet you in the bar about 8 pm... :cool:

Seems they have blocked availability to solve the issue. Lets see when they'll send out cancellation emails.

They handle the case much better than the Marriott Bejing

My original 2 room reservation which was made prior to the $5 a night rate was booked at $72US a room....has now been converted to pesos!! And is showing a total of 172MXN ( including tax) for both rooms.

I would agree with a few others...
this is now GONE...

My original 2 room reservation which was made prior to the $5 a night rate was booked at $72US a room....has now been converted to pesos!! And is showing a total of 172MXN ( including tax) for both rooms.

Hang on, the took a legitimate rate and made it into a mistake rate? Doesn't it normally work the other way?!

Mike

I would agree with a few others...
this is now GONE...

So are any rates... I have been unable to acquire ANY rates since this morning for this property. It comes back " rates unavailable".

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Okay...how long does it take to fix the rates?

Unable to book a rate (even legitimate) for the last 5 days.... and when I call customer care they say they can not book a rate either.

Did our $5US rate close the hotel?

Okay...how long does it take to fix the rates?

Unable to book a rate (even legitimate) for the last 5 days.... and when I call customer care they say they can not book a rate either.

Did our $5US rate close the hotel?

Maybe we bankrupted the hotel. ;)

Anyone had a cancellation/repricing come through yet?

Mike

I believe I have a reservation for tonight. I'll let you know how it goes.

This is not funny. The hotel authorized these charges tonight for me:

HOTEL RAMAD AEROP REC $66.44

My reservation still says:

Total for Stay*
2 Double Beds Room 1 1

70.00 MXN
13.00 MXN

83.00 MXN

I gonna give them a call now.

So they insist that the rate was in USD - which is non-sense as our booking confirmation shows. They promised the reservations dept. is gonna take a look in the morning.

So they insist that the rate was in USD - which is non-sense as our booking confirmation shows. They promised the reservations dept. is gonna take a look in the morning.

I got an email several days ago from the hotel when I asked and they said the rates were is US dollars... the " website was wrong".

At least they have restored booking rates to the hotel website again...but they are considerably higher ( still in pesos) .

any update? anyone get charged the incorrect amount?

I saw a pending charge on my cc for the MXN amount the other day, but that went away and no charges ever went through since.

So they insist that the rate was in USD - which is non-sense as our booking confirmation shows. They promised the reservations dept. is gonna take a look in the morning.

Curious as to how this turns out.

On the web, I'm still in pesos. I believe the rate says, "MXN 59.00 or 236,500 Delta Sky Miles."

MIke

I called ramada and they promised to look into it. The hotel never cared to get back to me...of course :)

I called ramada and they promised to look into it. The hotel never cared to get back to me...of course :)

Good luck with that. Your next call will no doubt be to your credit card company.

Mike

Just checked my credit card and I was charged $66 for the one night stay on 12/13. I just sent them my email to protest this incorrect charge with my copies of my reservation of the charge which should have been closer to $5 All of my reservations clearly show what I was to have been charged. However, as a precaution I do plan to cancel the other reservations not taken yet. Anyway else cancelling theirs as well?

Yeah I cancelled them all. It's just too much effort to get them to straighten it out. It will eventually all work out but too much hassle for me.

There are plenty of ~$25 no-show opportunities with zero hassle. I'll pay a bit more but have the points next week.

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As it has become clear this is not working out,
i.e. a no-show earning Wyndham points for $5 or so...

I think it will - just need to fight that charge. I think with the confirmation mail we have a strong argument. And I think the no-show will count for the promo as a stay - we just need to follow up on it.


I haven't had any charges posted or pending,
although I did get a message from AMEX
that the hotel had tried to charge my card,
and AMEX denied the charge due to CID incorrect !

Smart move - I'll remember that next time :)

I have also cancelled my remaining reservations as I am unsure if some of this blatant disregard for the actual rates booked is because the hotel is not in the US. I will update my follow up on at least the one stay I was charged at the much higher rate.

Argh! Cancelled one of the reservations and only then did I realize that the other one was non-refundable. Lesson learned.

Mike

I was charged full amount. this will not go over well.

I was charged full amount. this will not go over well.

"Hello, credit card company? Yes, I'd like to challenge one of my charges,"

Mike

"Hello, credit card company? Yes, I'd like to challenge one of my charges,"

Mike

+1

I am the OP.

I thought I would post these low rates because if someone was going to stay at the MEX Airport Ramada that they might be able to take advantage of the rates that were probably an error. I thought maybe a handful of people could actually benefit.

I had NO idea that these rates are played to garner points. I am embarrassed that this Ramada was subjected to all this hassle from what appears to be lots of fictional reservations. I'm sure they lost business and in these economic hard times, I feel bad that I was a part of this. I should have a done a little research about this forum before I posted.

I just hope that my legitimate reservation wasn't thrown out or cancelled with the chaos my post created.

I am the OP.

I thought I would post these low rates because if someone was going to stay at the MEX Airport Ramada that they might be able to take advantage of the rates that were probably an error. I thought maybe a handful of people could actually benefit.

I had NO idea that these rates are played to garner points. I am embarrassed that this Ramada was subjected to all this hassle from what appears to be lots of fictional reservations. I'm sure they lost business and in these economic hard times, I feel bad that I was a part of this. I should have a done a little research about this forum before I posted.

I just hope that my legitimate reservation wasn't thrown out or cancelled with the chaos my post created.

I doubt this thread would have had any impact on your reservation. You would have likely gone to the hotel and been charged the rate in dollars. They probably would not have contacted you ahead of time.

Mike

Virtually every little scheme and trick on this board causes SOMEONE to lose. Whether it be Ramada in this case, or a bank with a credit card signup bonus, or some other situation. A coupon code or promotion could be considered lessening the revenue of a company.

It's actually costing the hotel less money by me not staying there than you staying there. They don't have to clean up a room after me. Unless you intend to pay the corrected price and not the mistake rate, then you don't really have an argument.

Added: The actual mistake is a misplaced decimal point. I am being charged for 830 pesos all-in instead of 83 pesos.

I always suspected that the mistake rates were too good to be true and I would end up paying the " correct" rate.

I am sure that others will have comment on this as well, but thought I would share an experience that I personally had with a Mistake rate. In late 2009 there was a mistake rate of $19 per night for the Barton Creek Resort and Spa in the Austin, TX area. I booked 4 nights just on the chance that it would work in comjunction with a potential Spring Break trip in March 2010. Well, I can tell you that in at least my case, but I believe also in a number of others that this rate was HONORED by the resort. The normal reduced rate for this resort is close to $180 per night. In the end, this resort got my additional incremental spend from the spa and dining services as well as the good feelings from myself which resulted in my telling about this DEAL to many of my friends and co-workers. This was free publicity and positive at that for the resort. Did that translate in to enough to offset the mistake rate, I do not know, but it was a benefit to them honoring the rate for me at least.

The bottom line is that yes, mistake rates, are honored by airlines, hotels, etc. It just appears that in this case the hotel in question has decided to take another approach altogether. Is it a hassle to me personally in this instance, yes. Will I participate again when a mistake rate arises that works for me, you bet I will.

Just another view and purely my own.

It's getting interesting now. I have one reservation left at 47 MXN. No cancellations allowed. I contacted the hotel and told them that I expect them either to cancel the reservation for free or give me the room at the price on the confirmation. Still waiting to hear back from them, but I have a feeling that this will end up with a phone call to get everything taken care of.

Mike

I left all my reservations (6) in place. After I received my first incorrect charge, I opened a case file with Ramada for them to look into my reservations. I asked them to refund the amounts I was overcharged. Haven't heard back from them yet.

I left all my reservations (6) in place. After I received my first incorrect charge, I opened a case file with Ramada for them to look into my reservations. I asked them to refund the amounts I was overcharged. Haven't heard back from them yet.

They replied asking for a copy of my card statement. I sent it in and they are sending me a check for the overage of $166.22. This partially restores my faith in Wyndham. Although they did cancel my 4th-6th reservation without notifying me. So only 1 bonus for me.

They replied asking for a copy of my card statement. I sent it in and they are sending me a check for the overage of $166.22. This partially restores my faith in Wyndham. Although they did cancel my 4th-6th reservation without notifying me. So only 1 bonus for me.

Good for you! I didn't have the guts to stick it out, but I'm glad you got it.

Mike

jcmitchell21 where did you go to start this case? I tried to deal with the hotel directly to get the matter resolved, but instead they charged me for four "stays" at the full US price including at least two that I did in fact cancel prior to the actual "stay". I disputed the difference on the first two charges, but as of today I still have yet to get any credit in to my Wyndham account. As a result of their failure to post any credits to my account I have now gone to my card issuer for the full amounts on the second two charges since I am presuming they will give us nothing!!

Any information you have would be helpful as I do still want to pursue the first two stays to get at least one gift.

Thanks

I got an email finally from Wyndham with their intent to send me a check for the overcharged amount. So that seems to work out.

However no stay credit has been issued - seems you will need to be checked in manually by the hotel staff in order to get the points. That is not consistent with the T&C but seemingly the case :(

jcmitchell21 where did you go to start this case? I tried to deal with the hotel directly to get the matter resolved, but instead they charged me for four "stays" at the full US price including at least two that I did in fact cancel prior to the actual "stay". I disputed the difference on the first two charges, but as of today I still have yet to get any credit in to my Wyndham account. As a result of their failure to post any credits to my account I have now gone to my card issuer for the full amounts on the second two charges since I am presuming they will give us nothing!!

Any information you have would be helpful as I do still want to pursue the first two stays to get at least one gift.

Thanks

I called Wyndham Rewards, who transferred me to Ramada, who transferred me to their "research dept" who opened a case file. They got back to me after about 10 days saying the same as the poster below.

I got an email finally from Wyndham with their intent to send me a check for the overcharged amount. So that seems to work out.

However no stay credit has been issued - seems you will need to be checked in manually by the hotel staff in order to get the points. That is not consistent with the T&C but seemingly the case :(

I called Wyndham Rewards, who transferred me to Ramada, who transferred me to their "research dept" who opened a case file. They got back to me after about 10 days saying the same as the poster below.

I too, got an email that they would send a check, but the amount for the check they specified does not fully cover the cost difference between the reservation and the actual charges.

I just called WR and they said they would credit my 6 stays.

I think the Ramada Mexico City handled this poorly. (I would have been fine if they had just canceled the reservations, even with no notice, but unauthorized charges to my credit card are NOT acceptable.)

However the Wyndham Rewards and Ramada customer service has been exemplary! I am very impressed so far, and I hope I will be able to straighten out the refund check amounts soon.

I was specific in the amount I should be refunded. I told them 90% of the charged amount AND of the international transaction fee would equal the correct amount. They refunded exactly that.

I too, got an email that they would send a check, but the amount for the check they specified does not fully cover the cost difference between the reservation and the actual charges.

I just called WR and they said they would credit my 6 stays.

I think the Ramada Mexico City handled this poorly. (I would have been fine if they had just canceled the reservations, even with no notice, but unauthorized charges to my credit card are NOT acceptable.)

However the Wyndham Rewards and Ramada customer service has been exemplary! I am very impressed so far, and I hope I will be able to straighten out the refund check amounts soon.

I too, got an email that they would send a check, but the amount for the check they specified does not fully cover the cost difference between the reservation and the actual charges.

I just called WR and they said they would credit my 6 stays.

I think the Ramada Mexico City handled this poorly. (I would have been fine if they had just canceled the reservations, even with no notice, but unauthorized charges to my credit card are NOT acceptable.)

However the Wyndham Rewards and Ramada customer service has been exemplary! I am very impressed so far, and I hope I will be able to straighten out the refund check amounts soon.

True on all fronts. Of course, Mexico City's poor handling of the situation got me to do exactly what they wanted me to do, cancel the reservation, so I guess there was a method to their madness.

But it's nice to hear that corporate did the right thing.

Mike

Has anyone received their checks yet?

I am the OP.

I thought I would post these low rates because if someone was going to stay at the MEX Airport Ramada that they might be able to take advantage of the rates that were probably an error. I thought maybe a handful of people could actually benefit.

I had NO idea that these rates are played to garner points. I am embarrassed that this Ramada was subjected to all this hassle from what appears to be lots of fictional reservations. I'm sure they lost business and in these economic hard times, I feel bad that I was a part of this. I should have a done a little research about this forum before I posted.

I just hope that my legitimate reservation wasn't thrown out or cancelled with the chaos my post created.

So you don't want the hotel to have our money while incurring no costs to them?

I got mine 2 weeks ago ... forgot to update.

Has anyone seen their stay credits from this? I knew this would probably be the biggest headache ... getting the correct points to actual post, including the 6500 bonus. I sent in a request today for my three separate stays.

MMh I think that's quite a fight - I did not even try - let us know please what you'll find.

Wyndham customer service was extremely nice and competent about getting they stay points to post. I had more difficulty getting the correct monetary refund, because Wyndham customer service had to coordinate with the hotel for that.

I have been very impressed with Wyndham customer service throughout this experience.

After submitting "missing points request" I received all the points, incl. bonus, for all the rooms I booked. Should do more nights :)

After submitting "missing points request" I received all the points, incl. bonus, for all the rooms I booked. Should do more nights :)

Me too. It's a PITA that they NEVER post points on their own (at least in my case), but it is great they are so quick to correct it.

Ideally, it's sad I am praising them for their quick resolutions to the their poor performance.

Here we go again...

Still available on certain (major US agent's) websites... Price approx. 10,20 USD/night. :p

How did you get the points posted if you did not in fact stay at the hotel?
See below the response from Wyndham "customer service" such as it is:

They have been useless!!!


Thank you for contacting Wyndham Rewards®.
After searching our database, I was unable to locate a record of your stays at the Ramada Mexico City, MX on 12/13/11, 12/16/11, 12/18/11, 12/22/11, 12/28/11, and 12/30/11. In order to credit your account, we would need a copy of your receipts along with your membership number. You may fax, mail or email the information to us at:
Wyndham Rewards Member Services
PO Box 4888
Aberdeen, SD 57402-4888
FAX: 1-800-306-0671
customerservice@wyndhamrewards.com
Points will be credited to your account if the stays were at a qualifying rate at a participating Wyndham Rewards hotel. Other program guidelines apply as well. To review the Wyndham Rewards terms and conditions, log in at www.wyndhamrewards.com or refer to your “Wyndham Rewards Member Guide”.
If you have additional questions, please contact Member Services at 1-866-996-7937 or via email at customerservice@wyndhamrewards.com. Our Member Services hours are Monday - Friday 9:00 am - 11:00 pm EST or Saturday and Sunday 9:00 am - 6:00 pm EST.
Sincerely,
Ranada
Wyndham Rewards
PHONE: 1-866-WYN-RWDS (1-866-996-7937)
FAX: 1-800-306-0671
Login ID #78085
For every kind of traveler. For every kind of trip.
www.wyndhamrewards.com

How did you get the points posted if you did not in fact stay at the hotel? Did your card get charged for a no-show?

OK, I have to jump in here with my story. I was starting to think I was the only one who got burned...

I booked 3 reservations (in December) thinking I might actually go to MEX. Then I heard people talking about getting credit for no-shows (and their current promotion). When I realized I wouldn't be able to go after all, I thought about leaving the reservations just for the stay credit. I decided it was too risky (had a feeling I would be charged way more than the $5 rate I booked), so I cancelled online. And I assumed that would be the end of it....

Well, my credit card statement came and there were 2 separate charges for 2 of the reservations. And of course they were for more than the rate I had booked (it added up to over $100 for 2 nights) I don't even know how they arrived at the dollar amounts they charged. When I checked my Ramada account online, there was no trace of the stays, and of course no points!

I called Ramada customer service and explained that I had cancelled within the stated cancellation period. I gave her the cancellation numbers. She said that they would have to forward it to the Ramada in Mexico City and that only THEY could credit the charge back. She said they would contact me. They never did. I finally called again and she tried to contact them again.

Finally, after several tries, she gave up on them and said she would send me a check for the amount I was charged. I got the check about a week later.

Sorry to be so wordy, but I was/am really angry about this. In all my years of making and occasionally cancelling hotel reservations, I have never been charged for a reservation I had cancelled. And I certainly never expected it to be so hard to straighten out this mess. BE VERY WARY OF THIS HOTEL!

OK, I have to jump in here with my story. I was starting to think I was the only one who got burned...

I booked 3 reservations (in December) thinking I might actually go to MEX. Then I heard people talking about getting credit for no-shows (and their current promotion). When I realized I wouldn't be able to go after all, I thought about leaving the reservations just for the stay credit. I decided it was too risky (had a feeling I would be charged way more than the $5 rate I booked), so I cancelled online. And I assumed that would be the end of it....

Well, my credit card statement came and there were 2 separate charges for 2 of the reservations. And of course they were for more than the rate I had booked (it added up to over $100 for 2 nights) I don't even know how they arrived at the dollar amounts they charged. When I checked my Ramada account online, there was no trace of the stays, and of course no points!

I called Ramada customer service and explained that I had cancelled within the stated cancellation period. I gave her the cancellation numbers. She said that they would have to forward it to the Ramada in Mexico City and that only THEY could credit the charge back. She said they would contact me. They never did. I finally called again and she tried to contact them again.

Finally, after several tries, she gave up on them and said she would send me a check for the amount I was charged. I got the check about a week later.

Sorry to be so wordy, but I was/am really angry about this. In all my years of making and occasionally cancelling hotel reservations, I have never been charged for a reservation I had cancelled. And I certainly never expected it to be so hard to straighten out this mess. BE VERY WARY OF THIS HOTEL!

Me? I'm apparently stuck going the small claims court route. Tired of being on the phone and way past repeating yet again that they have a legal responsibility to address this. Have already given an exact amount I was owed. After multiple calls they still have my money. It's been months. CS totally botched an attempt to refund me. Freaking ridiculous on so many levels.

Me? I'm apparently stuck going the small claims court route. Tired of being on the phone and way past repeating yet again that they have a legal responsibility to address this. Have already given an exact amount I was owed. After multiple calls they still have my money. It's been months. CS totally botched an attempt to refund me. Freaking ridiculous on so many levels.

Did you dispute the amount with your credit card company (assuming they charged your cc)? I started to do that when it looked like it was going to drag out too long with Ramada customer service.

Sadly, in a moment of insanity I used my debit card.

Sadly, in a moment of insanity I used my debit card.

Ouch!

Has anyone had any experience in actually staying in the hotel? I booked rooms for next year and I am planning to stay. But if it is 70$ instead of $5, I will choose another place.

Has anyone had any experience in actually staying in the hotel? I booked rooms for next year and I am planning to stay. But if it is 70$ instead of $5, I will choose another place.

I too am interested i this. I got in on the Hilton AUS airport, actually went and had a nice 4 day weekend in Austin over Superbowl weekend. However, I don't want any surprises if I show up in Mexico, extremely tight/ no budget for travel.

My stay isn't until January and I booked it months ago so I would assume they would have cancelled my reservation within the last 4 months, but I received no e mails yet.

I actually plan to go, but the last time this happened at this Ramada, did they offer any bonus points or incentives for cancelling a reservation?

Update:
My reservation is not showing up on their website. Do I have any recourse?

[QUOTE=NewbieCollegeFlyer;19645198]I too am interested i this. I got in on the Hilton AUS airport, actually went and had a nice 4 day weekend in Austin over Superbowl weekend. However, I don't want any surprises if I show up in Mexico, extremely tight/ no budget for travel.

QUOTE]

How's your Spanish? There are a few hotels in the Centro Historico, such as the Hotel Washington and Hotel Rioja which are decent budget hotels and can be had for about $20 a night. The Hotel Washington in particular will allow you to make a reservation without a credit card.